Total 7 job vacancies by Dutton Group

As the Learning and Development Specialist you will create, facilitate, and implement innovative and high-quality learning solutions that improve the capabilities of the Dutton Automotive people. You will utilise a variety of learning methods to address skill gaps and improve overall employee performance.

You will work with the People & Culture team, to identify current and future training needs, design learning solutions and implement strategies that include evaluating impact on business performance and return on investment.
  
Duties & Responsibilities

In conjunction with the Head of People & Culture, you will develop an L&D Strategy and calendar of L&D events that supports the business objectives, including but not limited to:

• Develop the Dutton Automotive training calendar.
• Design and deliver blended learning solutions using a range of methods such as virtual workshops, content curation and e-learning resources.
• Project management of our core Talent Development programs, including Onboarding; Sales Management, Buying, Financial Management and Mentoring.
• Support our Performance & Development Process by developing training material; and providing progress reports.
• SME for our Learning Management system (EdApp).
• Identify new opportunities for program development by connecting with the wider business, and then take ideas from concept to delivery.
• Planning, coordinating and delivering customer-centric learning initiatives for designated business units.
• Delivery of team member & leadership training programs including, but not limited to selling, buying, service, processes, systems, core leadership development.
• Develop workforce skills and capabilities to better meet business needs and to assist career development of the workforce.

We are seeking a skilled and knowledgeable Level 1/2 Support Engineer to join our close-knit IT department at Dutton Automotive. Reporting to the IT Manager, the ideal candidate will possess strong technical expertise in providing desktop support services, troubleshooting hardware and software issues, and maintaining printing and network infrastructure.

As our Level 1/2 Support Engineer, your primary responsibility will be to deliver excellent customer service and technical support to end-users, ensuring the smooth operation of computer systems and efficient resolution of technical problems.

Tasks and responsibilities will include, but not limited to:

• Diagnose and resolve hardware, software, and network issues escalated from Level 1 support, adhering to service level agreements (SLAs).
• Participate in projects related to infrastructure upgrades, system migrations, and software deployments as assigned.
• Management of device management systems and user and device security policies.
• Aid in constant improvement of security posture, policies, and delivery.
• Conduct troubleshooting activities to identify and resolve problems, including, but not limited to, hardware failures, software conflicts, and connectivity issues.
• Install, configure, and maintain desktop hardware, software applications, and peripherals, ensuring compatibility and functionality. 
• Assist in the setup and maintenance of network devices, including switches, routers, and firewalls, to ensure smooth and secure network operations.
• Collaborate with cross-functional teams, including IT Management, and application support teams, to address complex technical issues.
• Document and maintain accurate records of user requests, incidents, and resolutions in the ticketing system, ensuring timely updates and proper closure.
• Document and maintain accurate records of assets, assignments, and configurations.
• Contribute to the development and improvement of internal IT processes, procedures, and knowledge base articles.

We currently have an exciting opportunity for a yard support role in our Altona wholesale location. The role encompasses a number of duties including liaising with other staff and external suppliers to co-ordinate vehicle movements to other dealers, panel, mechanics, and detailers, maintaining yard presentation, cleaning vehicles and in-stocking vehicles. 

An exciting opportunity is now available for an exceptionally talented Car Sales Executive to join our Dutton Garage team located in our incredible showroom in Richmond VIC. 

You will be an experienced Sales Executive, specialising in luxury automotive sales, looking to be part of Australia’s most exciting dealer group. This vital position will provide a customer-focused sales approach and ensure monthly sales budgets, targets and KPI objectives are surpassed.

You will maintain and follow a structured sales process, provide service that exceeds customer expectations while enjoying a modern approach to the industry. 

Benefits and perks

• Be part of an Automotive iconic brand.
• Lucrative earning potential.
• State of the art facility.
• Access to a fully funded Employee Assistance Program to support you and your family.
• A 'paid day of Leave' to celebrate your Birthday.

Are you passionate about creating captivating content and building communities? We're seeking a highly creative Social Media Manager to join our team at Dutton Automotive. Collaborate directly with the CMO and Site Leaders to shape and execute our social media and community engagement strategy. Bring your expertise and create innovative and engaging daily content that resonates across multiple platforms, connecting with our dedicated community.

Responsibilities include:

Social Media Strategy:

• Develop and execute social media strategies aligned with overall marketing objectives.
• Identify target audience and create content that resonates with them.
• Stay updated on industry trends and emerging platforms to ensure a competitive edge.

Content Creation:

• Create engaging and shareable content for various social media platforms, including text, image, and video content.
• Collaborate with the design team to produce visually appealing and on-brand materials.
• Maintain a content calendar and schedule posts to optimize reach and engagement.
• Stay abreast of current technologies and trends in social media, design tools, and applications.

Community Engagement:

• Foster and nurture a vibrant online community by responding to comments, messages, and mentions.
• Monitor social media channels for brand mentions and industry conversations.
• Encourage user-generated content and customer advocacy.

Analytics and Reporting:

• Conduct detailed analysis and reporting of social and traffic KPIs on a weekly basis, with monthly reporting on community development and engagement.
• Report on social media performance, offering insights and recommendations for improvement.
• Adjust strategies based on data-driven insights to optimize results.

Campaign Management:

• Spearhead social campaign management and offer support from ideation to execution for product launches.
• Foster collaboration with cross-functional teams such as marketing, sales, and customer service to maintain brand consistency.
• Plan & execute social media campaigns to support dealership launches, promotions, and sponsorship related events.
• Collaborate with cross-functional teams to ensure brand alignment.

Social Advertising:

• Develop & implement paid social media advertising campaigns.
• Monitor & optimize ad performance to achieve desired outcomes within budget.
• Provide customer service support through direct engagement across our social channels.

The Sales & Administration Coordinator is responsible for the first point of contact with the CTS business and will provide administrative support across the organization.

The role includes handling the flow of people through the business and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.

In addition, the administration of compliance and the registration of vehicle forms part of the roles function and is an integral part of the Sales Operations.

DUTIES AND RESPONSIBILITIES

· Answering phones, transferring calls and taking messages

· Greeting customers to the Dealership

· Keeping waiting area clean and ensuring coffee/tea facilities are available

· Providing a full range of reception services, including meeting and greeting of visitors whilst maintaining a clean, safe and inviting environment for visitors

· Assisting with office organisation

· Preparing and processing vehicle registrations and transfers.

· Generating vehicle delivery documents.

· Check client paperwork is compliant with industry regulations.

· Review and maintain registration and internal documentation whilst ensuring they are compliant and accurate.

· Verify and validate client information in compliance with applicable regulations.

· Work collaboratively with numerous departments to ensure seamless and efficient processes for all.

In this once of a lifetime opportunity, you will oversee the day to day performance of the Sales Department and be responsible for developing a strong and successful sales team whilst providing unique customer experiences both day to day and at our incredible vehicle events and functions.

As the proud sales leaders, you will provide vehicle expertise, direction and development to the sales team, ensuring results are met with an exceptional level of service throughout the entire sales process.

You will foster a collaborative and customer-focused sales environment and ensure monthly sales budgets, targets and KPI objectives are surpassed.

More About the Role:

• Leadership, mentoring and training to a professional sales team.
• Conduct daily and weekly sales meetings with end of day reporting to management.
• Manage and review sales team with regards to monthly sales targets.
• Measure KPI’s in accordance with objectives.
• Identify and prospect new retail customers from within our existing client base.
• Be involved in all aspects of the sales process from prospect enquiry and lead distribution, to desking, negotiation, sales and delivery.
• Working closely with the Operations Manager, acquire, prepare, maintain and monitor vehicle inventory, to ensure the model mix meets the requirements of customers.
• Ensure focus on 45 day stock holding to maximise inventory turns.
• Display vehicle inventory to its best advantage, ensuring all cars are up to the required standard.
• Maintain and monitor advertised vehicles online.
• Value vehicle trades and work with internal departments.
• Handle customer objectives and concerns.
• Oversee customer vehicle events and functions.
• Proudly represent the Dutton Garage brand and it's incredible history.