Total 12 job vacancies by AccorHotel

Cook

Do you have an appetite for career progression and are ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team.

What is in it for you:

• Employee benefit card offering discounted Accor accommodation rates worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Free staff parking
• Delicious staff meals each shift
• Full uniforms included and complimentary dry-cleaning

What you will be doing:

Supporting our Executive Chef and kitchen team to create memorable guest experiences                                 Food preparation and cooking, plating, presentation                                                                                     Exposure working in a fast paced, world class kitchen environment                                                            Breakfast, lunch, dinner service - Buffet and Al a Carte 
Kitchen maintenance and cleaning, following food safety requirements
Maintaining and ordering stocks and supplies

Excellent environment for someone passionate about developing a long term career in cookery.

We are seeking an enthusiastic and detail-oriented Assistant Outlets Manager to join our prestigious food and beverage team in Sofitel Brisbane Central. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Bistro Suzette, our elegant lobby bar, Cuvee and our In-Room Dining & Mini Bar services.

• Assist in overseeing daily operations of multiple food and beverage outlets
• Collaborate with the Outlets Manager to develop and implement strategies for improving service quality and efficiency
• Supervise and support staff, ensuring adherence to service standards and company policies
• Collaborate with other hotel departments to strategise on new product and service offerings
• Handle guest inquiries, requests, and complaints professionally and efficiently
• Conduct regular staff training sessions to enhance skills and product knowledge
• Ensure compliance with health, safety, and hygiene regulations
• Assist in organising and executing special events and promotions
• Maintain excellent relationships with vendors and suppliers.

We are seeking a dynamic and customer-oriented Food and Beverage Supervisor for our In Room Dining department at our prestigious hotel in Brisbane, Australia. This role is crucial in ensuring exceptional dining experiences for our guests within the comfort of their rooms.

• Oversee and coordinate all aspects of in-room dining operations, ensuring high standards of food quality and service
• Lead and motivate a team of room service attendants, providing guidance, training, and performance feedback
• Manage guest orders, ensuring timely and accurate delivery while maintaining excellent customer service
• Monitor and maintain food safety and hygiene standards in accordance with local regulations
• Collaborate with the kitchen team to update and improve in-room dining menus
• Handle guest inquiries, special requests, and resolve any issues promptly and professionally
• Manage inventory, place orders, and control costs while minimising waste
• Create and adjust staff schedules to meet service demands and optimize efficiency
• Ensure proper maintenance and cleanliness of all in-room dining equipment and service areas
• Participate in departmental meetings and contribute to continuous improvement initiatives

Bistro Suzette, a delightful French-inspired bistro located in the heart of Brisbane, is seeking a professional and customer-focused Food and Beverage Supervisor to join our team. As a key member of our food and beverage team, you will oversee daily operations, ensure exceptional guest experiences, and lead our front-of-house team to success.

• Supervise and coordinate all front-of-house operations, including dining room and lounge bar.
• Train, mentor, and motivate staff to deliver outstanding customer service and maintain high standards of food and beverage service
• Ensure compliance with food safety regulations, hygiene standards, and responsible alcohol service practices
• Handle customer inquiries, feedback, and complaints professionally and efficiently
• Collaborate with the kitchen team to maintain menu knowledge and communicate specials to staff and guests
• Assist in organising and executing special events and promotions
• Stay informed about Brisbane's dining trends and local food regulations

Bring your passion for food and beverage service to Brisbane's most prestigious and largest conferencing and events operations. We are seeking motivated and energetic individuals who are committed to delivering exceptional service at a range of high-end conferences and exclusive events hosted at our world-class venue.

• Deliver outstanding customer service to guests during conferences and events
• Work with your team to set conference rooms promptly and accurately to the specifications described on the function sheets
• Ensure client expectations are met, delivering food and beverage service that exudes luxury and aligns with Sofitel brand standards
• Take responsibility for your designated rooms or sections during service
• Ensure all food and beverages requirements are delivered on time and as specified
• Serve food and beverages in a professional and timely manner
• Maintain cleanliness and hygiene standards in all service areas
• Collaborate with kitchen staff and event coordinators to ensure smooth event execution
• Address guest inquiries and resolve any issues promptly and courteously
• Adhere to all food safety and responsible alcohol service guidelines
• Participate in pre-event briefings and post-event debriefings

Bistro Suzette, a distinguished French-inspired dining destination celebrated for its refined ambiance and culinary excellence, is inviting passionate and service-focused Food & Beverage Attendants to join our vibrant team. In this role, you will be responsible for providing exceptional dining experiences to our guests while maintaining the highest standards of service and professionalism.

• Greet and seat guests, ensuring a warm and welcoming atmosphere
• Take food and beverage orders accurately and efficiently
• Serve food and drinks in a timely and professional manner
• Maintain cleanliness and organization of assigned section
• Assist in setting up and breaking down dining areas
• Process payments and handle cash and credit transactions
• Communicate effectively with kitchen staff to ensure order accuracy
• Respond promptly to guest inquiries and concerns
• Adhere to all food safety and hygiene regulations
• Collaborate with team members to ensure smooth service operations
• Upsell menu items and promote daily specials
• Assist in maintaining inventory and restocking supplies as needed

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

This role requires a super fun and friendly personality to welcome our guests to our hotel, and to look after them whilst they stay with us.

You'll work closely with the reservations, housekeeping, maintenance and F&B teams to ensure a wonderful guest experience. 

Duties include:

• Check in and out of guests
• Handling all guest enquiries at the desk
• Attending to incoming calls
• Storage and luggage handling

As Night Duty Manager, you will be responsible for overseeing all operations during the night shift, ensuring the smooth running of the hotel and creating a safe, sound and exceptional guest journey from night until morning.

Your Primary duties & responsibilities include:

• Manager on duty for the hotel, including check-ins, check outs and guest enquiries
• Perform night audit functions, ensuring proper balancing of hotel revenues in rooms and food & beverage
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night

The Housekeeping Supervisor is responsible for assisting the Housekeeping Duty Manager in effectively managing all areas of the Housekeeping department. This is a part time role that will require early morning starts and weekend work.

Duties

• Check cleaned rooms to ensure they meet hotel standard
• Train and motivate team members on a daily basis
• Ensure room cleaning productivity is monitored and maintained
• Room allocations for all staff on a daily basis
• Assist with lost property requests from guests
• Handle & resolve guest complaints
• Liaise with other hotel departments to ensure all guest requests are met

Working as part of a friendly and welcoming team, your role will include the following duties:

• Clean guest rooms, storage areas and corridors as allocated to the required standard and in time allocated
• Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
• Report any lost property following correct procedures
• Carry out programmed / regular cleaning duties as allocated.

We have an opportunity for you to join our Front Office team as Duty Manager on a full-time basis. Reporting to our Front Office Manager, the Duty Manager will manage the Front Office operations across reception, guest relations, and reservations during your shift, while creating memorable and unique experiences for the guests visiting the Hotel.

In this role you will:

• Ensuring the smooth day-to-day running of the hotel, maintaining our reputation as a market leader in individualised customer focused service in the hotel locality.
• Ensure the hotel meets or exceeds its key performance indicators (KPIs) related to RPS, NPS, Loyalty, and room upselling.
• Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
• Monitor all Very Important People (VIP’s), special guests and their requests to and their needs are met and loyalty is maintained.