Total 5 restaurant supervisor job vacancies in the rocks

At the Pullman Melbourne on the Park, we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as a Supervisor - Night Shift on a Full-Time basis.

You will:

• Assist the Night Manager in preparing all overnight reports & cross checking and balancing of daily transactions for all outlets.
• Maintain accurate guest accounts and provide precise, helpful information
• Provide efficient service for guest registration and departure
• Offer and maintain highest level of customer service to the guests at all times
• Ensure safety of all guests and employees 
• Carry out tasks as specified by the Night Manager and or Front office Assistatn Manager. 

An amazing opportunity has become available for a dynamic and experienced Conference & Events Supervisor to join our team. You will have exceptional customer service skills and ability to work in a fast-paced environment. 

Main responsibilities will include:

• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Supervising and mentor C & E team members, provide guidance and support to ensure high standards of performance and service. 
• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
• Be actively involved in the day-to-day operations of the event spaces
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.  
• Stocktaking and controls of beverage throughout the events operations 
• Ensure operations are in accordance with its Liquor License
• Responsible Service of Alcohol requirements 

Reporting to the Restaurant & Bar Assistant Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service. You will be assisting the Restaurant & Bar Manager with the day-to-day operations in The Quartier Bar & Restaurant, In-Room Dining and Conferencing/Events. Your responsibilities will include:

• Provide for guests and patrons an experience and environment they feel meets their expectations
• Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.
• Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to.
• Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.
• Set up systems to protect and maintain control of restaurant and conference service equipment, correctly recording breakages and carry our regular stock takes.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

Reporting directly to the Restaurant Manager, you will be responsible for leading, mentoring and motivating your team while ensuring they deliver professional, efficient, and consistent service standards. This is a hands-on role, where you will oversee the service of food & beverage, with a constant focus on providing excellent guest experiences while exceeding in your ability to train hospitality staff through tailored programs, staying updated with industry trends.

Furthermore, your duties will also include;

• Ensure the service of food and beverage within the restaurant, room service, conferencing, and occasional residential catering are at a consistently high standard.
• Aligning staff initiatives such as recruitment and training for maximum efficiency.
• Ensure constant liaison with the Conference & Events Executive, Marketing Executive, and Head Chef in order to maximise F&B profits.
• Liaise with customers and the kitchen team to ensure service times are adhered to and ensure a seamless operation between front and back of house operations and a positive working environment. 
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.
• Set up systems to protect and maintain control of restaurant and conference service equipment, correctly recording breakages and carry our regular stock takes.

Reporting directly to the Restaurant Manager, you will be responsible for leading, mentoring and motivating your team while ensuring they deliver professional, efficient, and consistent service standards. This is a hands-on role, where you will oversee the service of food & beverage, with a constant focus on providing excellent guest experiences while exceeding in your ability to train hospitality staff through tailored programs, staying updated with industry trends.

Furthermore, your duties will also include;

• Ensure the service of food and beverage within the restaurant, room service, conferencing, and occasional residential catering are at a consistently high standard.
• Aligning staff initiatives such as recruitment and training for maximum efficiency.
• Ensure constant liaison with the Conference & Events Executive, Marketing Executive, and Head Chef in order to maximise F&B profits.
• Liaise with customers and the kitchen team to ensure service times are adhered to and ensure a seamless operation between front and back of house operations and a positive working environment. 
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.