Total 38 qa specialist job vacancies in Quality Assurance / Control category in Sydney, New South Wales

Join our team as a Senior QA Engineer, and unlock your potential in a challenging, dynamic, and fast-paced environment. 

As a Senior QA Engineer, you will be part of a Tech Squad to execute on an exciting travel product. You will get an opportunity to work on cutting edge technology and play a pivotal role in driving advancement in the bank's leading engineering practices. You will build and coach others to develop and automate the testing of robust, adaptable code that is always production ready.  

Enjoy a competitive salary, wellbeing perks, and endless opportunities for professional development and internal mobility. Don't miss out on this chance to showcase your skills!

About us

Visa Managed Services (VMS) is the delivery arm of Visa Consulting and Analytics (VCA) team. We draw on our expertise in strategy, consulting, data analytics, and industry experience to develop fact-based recommendations and delivery plans to improve client performance. The VMS team is specialised in building teams that work within our client’s businesses to drive results.

About your role

Embedded within the client’s business, you’ll enjoy working in a collaborative Tech Squad, delivering against a clear roadmap that will deliver results for the client.

• We are looking for a passionate Senior QA Engineer to join our mobile development team. Embedded with our client, you will be integral to the design, develop and implement automatic test equipment and test programs for design verification and production testing.
• Write and maintain automated test cases and ensuring continuous improvement of the test automation practice.
• Ensure the delivery of timely, quality solutions by leading the testing effort across projects, as required, through effective planning, scheduling, oversight, and execution.
• Contribute to the ongoing quality of both delivery and testing capability.
• Take a lead role in the growth of the test automation practice and promoting a quality culture.
• Actively contribute to initiatives which support the growth and efficiency of the testing discipline.
• Contribute to building a talented, responsive test team.

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role
As we continue to expand our capabilities, we are seeking a dedicated QA / Automation Test Consultant (Contractor) to join our dynamic team. This role will play a crucial part in ensuring the highest quality of our digital solutions, working collaboratively with cross-functional teams to test, validate, and enhance our digital platforms. If you are passionate about automation testing and thrive in a fast-paced environment that values innovation and creativity, V2 Digital is the place for you. Join us and contribute to shaping the digital next for leading brands. Together, we will drive outcomes that matter.

Responsibilities

• Design and implement automated test scripts using appropriate testing frameworks.
• Collaborate with developers and project managers to understand project requirements and translate them into test cases.
• Conduct functional, regression, and performance testing on various digital platforms.
• Identify, document, and track defects through a comprehensive defect management process.
• Review and analyze system specifications to ensure accurate test coverage and reporting.
• Continuously improve testing processes and methodologies to enhance quality and efficiency.
• Provide regular status updates and communicate testing progress to stakeholders.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in QA and software testing, with a strong emphasis on automation testing.
• Familiarity with various automation tools (e.g., Selenium, JUnit, TestNG, etc.).
• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Experience with test management tools (e.g., JIRA, HP ALM, etc.).
• Detail-oriented with a passion for quality assurance and delivering exceptional digital experiences.
• Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.

Apply Now:

• If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

• 2 Year Fixed Term Contract
• Linkedin top 5 Places to Work
• Hybrid working as standard 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Primary Purpose

As the QA Practice Manager, reporting into Head of QA, responsible for leading and managing Rest’s Testing and Quality Assurance functions across the assigned team, including people leadership, service support, and quality management. This role ensures the safe, effective, and efficient delivery of strategic and operational risk changes at Rest. 

Responsible for driving initiatives to standardize and enhance QA practices across projects & Stable Teams, implementing best practices, and ensuring consistency and efficiency. This role also involves evaluating and adopting modern testing tools, refining methodologies, and developing robust templates aligned with industry standards, all with the goal of fostering a culture of quality throughout the delivery lifecycle. 

Key Accountabilities/Responsibilities 

• Lead, manage and develop a team of QA professionals, driving engagement, performance and risk management, overseeing service quality and compliance, to enable project delivery that meets our key performance objectives and key stakeholder satisfaction. 
• Provide senior QA services to assigned strategic and operational risk change initiatives applying Rest standard frameworks, Tools and/ or support the Head of QA, providing industry best practice subject matter expertise and supporting the development of QA capability maturity including competency, process, and tool (Automation, Performance etc) development.  
• Contribute towards uplifting and implementing QA Roadmap initiatives cross functional and non-functional streams in collaboration with Head of QA and other QA Practice Managers.  
• Lead collaboration with other members of the Rest Delivery Teams (Investments, Transformation, Member and Services), to understand project/program QA resource requirements and then planning the resources provisioning & onboarding based on project timelines.  
• Lead collaboration with Third Party Vendors who deliver for Rest, to ensure adoptions of the Rest Enterprise QA strategy framework and highlight risks, issues, and dependencies impacting quality of delivery. 
• Collaborating with Project Managers, Business Analysts, Test Leads, and other stakeholders to ensure the accuracy and timeliness of the testing phases and to identify and escalate any issues or gaps 
• Provide Quality Assurance oversight for the Program & Project delivery in DTD PD and manage multiple dependencies and interdependencies, applying agile, waterfall and lean delivery principles as appropriate  
• Manage influential stakeholder relationships, negotiations and leadership across multiple segments and geographies, ensuring alignment and collaboration on test & QA objectives and outcomes 
• Provide guidance and support to QA team members, helping them develop their skills and knowledge in testing practices. Foster a collaborative environment that encourages continuous learning and professional growth. 
• Assess the performance of QA team members, setting clear goals and providing constructive feedback. Create development plans to help individuals achieve their full potential and align their growth with the organization's objectives. 

We are seeking a highly skilled QA Automation Lead to join our team in Sydney. In this role, you will be responsible for performing the testing of Finance products which involves Test Planning, Execution, Automation, Regression and Production verification to ensure all the business product’s quality requirements are met. You will work closely with cross-functional teams to identify and prioritise the requirements of the products, and you will lead the quality driven testing across the business.

What you’ll do: 

• Enable the team to ensure delivery of high quality products through contribution to the development and implementation of a comprehensive quality strategy for the platform and services the team is responsible for.
• Provide guidance and mentorship across the team on matters related to testing practice and approach
• Collaborate with cross-functional teams to identify and prioritise test requirements, and to ensure that all features and changes are thoroughly tested and meet quality standards
• Create and maintain test plans, test cases, test scenarios, and test scripts to ensure the platform and services are thoroughly tested and meet the expectations of our users and the business
• Design, development, implementation and maintenance of a test automation suite integrated with the team’s CI/CD pipeline for the purpose of supporting a continuous quality approach
• Identify, triage, manage and track defects, working with Stakeholders, Product Managers, Developers and Software Engineers to ensure they are resolved effectively
• Participate in the planning, guidance and execution of user acceptance testing and other testing activities
• Remain up-to-date with industry best practice and trends in QA and testing, leading the testing activities and continuous improvements in process within the team

We're seeking a QA Agent to conduct daily call evaluations on current employees in Sales, Customer Services, and Claims. In this role, you'll ensure a high standard of both verbal and written communication and an excellent understanding of Neilson’s products and procedures to provide constructive feedback. You'll use focus, initiative, and forward thinking to encourage agents to deliver their best possible performance at all times.

 As a QA Agent, your primary responsibilities will include:

• Conducting the required amount of call evaluations as per the Quality Assurance Team Leader’s instructions.
• Maintaining an up-to-date understanding of NFS’ QA Framework, including the compliance requirements for sales, customer service, and claims-related calls.
• Ensuring all complaints and breach issues are communicated promptly to management when detected.
• Meeting required targets for productivity and quality, contributing positively towards team performance.
• Maintaining a good understanding of NFS’s systems and processes used to sell and administer its products.
• Promoting effective communication within the QA team and with internal stakeholders such as sales agents, customer service agents, and managers.
• Delivering consistent and accurate feedback to sales agents, contributing to their performance improvement.
• Attending and contributing within call calibration sessions, designed to develop and share best practice.
• Adhering to all company policies as per the employee handbook.
   

The QA Team Leader is responsible for the day-to-day supervision of a team of QA Agents, whose primary function is to conduct quality assurance assessments on calls (sales, customer service and claims), to manage regulatory and operational risk and assist with the personal development of contact centre staff.

Working closely with the Learning and Development Team, the QA Team Leader will help identify trends and training needs through the analysis of QA results and deliver constructive feedback to sales and customer care management, aimed towards driving a culture of continuous improvement. 

Duties & Responsibility

 As the QA Team Leader, your primary responsibilities will include:

• Leading a team of QA Agents, ensuring calls are assessed consistently, in line with the existing QA framework.
• Driving the team of QA agents to achieve agreed business KPIs at all times.
• Working closely with the Learning and Development Team to identify trends and training needs through analysis of QA results.
• Providing relevant and constructive feedback to the sales, customer service, and claims teams.
• Escalating complaints and breaches to appropriate management when detected, and supporting the Compliance Team with its investigations.
• Providing an opinion on the practical effectiveness of the QA framework to Compliance and Operations, contributing towards process improvement.
• Conducting ad hoc quality assurance assessments, where required.
• Administering NFS’ QA Appeals process, ensuring that QA assessments escalated for appeal are reviewed appropriately and recorded accurately.
• Maintaining excellent and up-to-date knowledge of NFS’ products, systems, and processes, along with a good understanding of operational and regulatory risk.
• Assisting the wider Risk and Compliance Team with the practical embedding of any changes to the QA framework due to regulatory changes.
• Assisting the Risk and Compliance Team with risk management assurance activity in relation to the QA framework through initiatives such as ‘check-the-checker’.
• Producing regular performance reports and management information to facilitate effective oversight of the function.
• Ensuring that the QA Team adheres to all company policies and procedures.
• Participating in the delivery of ad hoc projects set by the business from time to time.
• Hosting collaboration sessions with sales, customer service, and claims management to ensure the QA framework is understood, enforced consistently, and embedded within the company culture.
   

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Member Compliance Specialists are an integral role within Scheme Management, liaising directly with AP+’s Members on due diligence and Scheme compliance issues. The purpose of the role is to manage and monitor Member activity in relation to the Scheme Rules and the supporting documents.

The role will be an SME for their portfolio of Members ensuring efficient and effective management of due diligence and compliance aligning to the company’s strategic goals.

As the Member Compliance Specialist, you will be responsible for:

• Deliver and embed best-in-class portfolio management relating Member accounts and maintain a regular engagement cadence.
• Support and enhance the day-to-day implementation of the Scheme Compliance Framework.
• Coordinate and process member non-compliance tickets with appropriate action within agreed SLA.
• Facilitate non-compliance, remediation and exemptions with relevant stakeholders.
• Ability to understand and interpret Scheme Rules and methodology.
• Work closely with cross functional teams.
• Lead discussions on risk prioritisation using a risk-based approach evaluation methodology.
• Coordinate and recommend the appropriate consequence management to non-compliance tickets, breaches and issues.
• Present due diligence and non-compliance issues to forums and relevant management committees.
• Draft and send out member communications.
• Coordinate and review Annual Attestations process, identify issues and work with the members on remediation plans.
• Maintain accurate records, governance and compliance registers.
• Provide reporting on non-compliance and data trends.
• Provide support to the Scheme Management team and contribute to transformation projects.

The skills & knowledge you need to have:

• 3-5 years’ experience in a Scheme function and payments industry or similar role.
• Knowledge of Scheme Rules and their application to member activity.
• Knowledge of change management frameworks and processes.
• Ability to collaborate and negotiate with internal and external stakeholders.
• Familiarity with regulatory and legal requirements relating to the Financial Services industry.
• Effective workflow management to SLA’s.
• Excellent verbal and written communication skills.
• Bachelor’s degree or the equivalent experience in a compliance, risk management function in financial services or payments industry.

What’s next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.