Total 22 front desk officer job vacancies in Quality Assurance / Control category in canberra australian capital territory

About the opportunity

Step into a pivotal role within our Compliance team at the Canberra Head Office, where your contributions will have a direct impact on both the day-to-day operations and the execution of key corporate projects. This is more than just a job—it's a chance to deepen your expertise in financial services compliance, work on high-level initiatives, and grow within a dynamic, supportive environment.

You'll play a central role in managing and maintaining our compliance framework, ensuring that processes run smoothly, tasks are completed with precision, and regulatory standards are consistently met. This is an ideal opportunity for someone with a passion for detail and a drive to develop within the fast-paced world of financial compliance, especially for university students or recent graduates of legal or business studies. Full-time or part-time (minimum 20 hrs/wk) arrangements will be considered.

Key Responsibilities

As a valued member of the team and reporting directly to the Compliance Manager, you will:

• Support the management of our operational compliance and risk program, ensuring RFM meets all AFS licence, ASX, and Corporations Act obligations.
• Organise and manage key documents and tasks within our compliance system.
• Maintain and update essential compliance registers.
• Foster a culture of compliance, promoting adherence to legal, regulatory, and fiduciary duties.
• Prepare reports for the Internal Compliance Committee and the Board.
• Assist in updating and finalising policies, managing version control, and driving process improvements.
• Provide crucial support with verification, due diligence, and document production.

To thrive in this role, you’ll need:

• Exceptional attention to detail and accuracy in a fast-paced, deadline-driven environment.
• Strong relationship-building skills, particularly when working with external service providers.
• Proficiency in MS Word and Excel.
• A Certificate in Governance Practice or Governance and Risk Management is a plus.
• Qualifications or progress toward a degree in commerce, management, law, corporate governance, or similar fields are highly valued.
• Experience with compliance or legal matters, particularly within financial services, is an advantage.
• Project planning or management skills are also desirable.

What We Offer

In return for your expertise, we offer:

• A competitive salary based on your experience and qualifications.
• A company-provided laptop to support your role.
• Salary continuance and life insurance (subject to eligibility).
• An annual discretionary bonus (subject to eligibility).
• Access to an Employee Assistance Program for personal and professional support.

This role presents a unique opportunity to build a career in financial services compliance while making a tangible impact in an established company. If you're ready to take on a challenge, we’d love to hear from you!

How to Apply:

To be considered for this position, please submit your resume and a covering letter addressing the requirements and key responsibilities, and whether you seek a full-time or part-time role, by 14 November 2024.

About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.4 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 27 years' experience owning, developing, and operating farms in most Australian states. 

At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 250 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

As the Document Control Officer you will support our Operations team in managing the ongoing operations and support of our Data Centres. You will enhance operational efficiency, service quality, and data management practices, driving continuous improvement initiatives and optimising processes.

Reporting to the Operations Centre of Excellence Manager, you will collaborate across various CDC disciplines to maintain high standards of documentation integrity and facilitate smooth operational workflows. Additionally, you will manage our Operations Information environment and standardise formats and structures across all DC operations sites.

Key Accountabilities:

Operations Systems Support: Manage daily system operations, troubleshoot and resolve issues, provide user support, and deploy system updates while analysing processes for improvement.

Document Management System Implementation: Develop and maintain a document tracking system, organise and secure documents, enforce control policies, maintain standards, and ensure compliance.

Document Reviews and Approvals: Set and coordinate standards for document creation, review, and approval, addressing feedback and ensuring quality compliance.

Communication, Training, and Support: Create and update user guides and training materials, deliver training sessions, provide technical support, and communicate effectively with stakeholders.

Monitoring and Reporting: Track document status, generate activity reports, and align document management practices with organisational goals.

About you: 

This role is ideal for someone with a strong background in information management, a keen eye for detail, and experience in complex environments. As CDC experiences a period of growth and development, this position will be crucial in enhancing existing operational workflows and implementing new systems and processes.

Experience:

• Strong technical skills with a solid understanding of Microsoft tools and information management software.
• Experience in data management, document control, or information systems administration.
• Proficiency in database applications and excellent problem-solving and analytical abilities.
  

Desirable skills:

• Strong technical skills, with a clear understanding of Microsoft Dynamics, SharePoint, and other SaaS systems, including proficiency in SQL, JavaScript, HTML, CSS, and RESTful APIs. 
• Microsoft Dynamics certifications (e.g., MB-300, MB-310, MB-320). 
• Developed skills in document control, data management, and information governance specific to data centre operations.
  

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.