Total 7 customer experience manager job vacancies in Quality Assurance / Control category in altona north victoria

Task National Group is a privately owned and operated Telecommunications and Broadcast specialist, providing services and turn key solutions to major providers within the telecommunications and broadcast industries.

We specialise in the designing, building and operating of social and business critical communication infrastructure throughout Australia, and are recognised for our technical excellence and delivery.

We are currently seeking a Quality Assurance Manager for ongoing full time work.

The successful candidate is required to display a positive customer and team focus, work effectively, participate in identifying workplace change or productivity improvements.

We are looking for applicants for Victoria. There may be interstate travel required.

Your responsibilities will include:

Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends.
Creates and implements company quality standards.
Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing policies and procedures.
Trains and motivates employees to ensure that quality standards are met.
Achieves quality assurance operational objectives by contributing to information analysis.
Meets financiai objectives by estimating requirements, preparing annual budgets, and scheduling expenditures.
Develops quality assurance plans by conducting hazard analyses and monitoring procedures.
Validates quality processes by establishing product specifications and quality attributes.
Assists in the recruiting process.
Maintains and improves product quality by completing product, company, system, and compliance audits.

Rate of pay $74,000 - $84,000 pa.

Qualifications and Experience – Required
- Relevant qualifications, such as a Bachelor's Degree in a related field (e.g., Quality Management, Engineering, or a similar discipline).
- At least 2 years of proven experience as a Quality Assurance Manager or in a comparable role.

If you're looking for a change, within a growing family owned and operated company with a national presence, this is the opportunity for you.

Apply NOW!

Job Type: Full-time

Pay: $74,000.00 – $84,000.00 per year

Benefits:
Visa sponsorship

Schedule:
Monday to Friday
Weekend availability

The Opportunity:
We are looking for a Manager- Sterility Assurance to join our Sterility Assurance team at CSL Behring. In this pivotal role, you will prioritise, organize, and communicate workload and issues/resolutions through appropriate forums and representing topics on local levels. You will work in close collaboration with the local function, most complex Value Streams, and site leadership team to develop strategies ensuring adherence to regulatory and CSL standards related to sterility assurance governance and drive improvements. You will provide oversight of quality standards and systems aligned with the Sterility Assurance standards for the dedicated Value Stream area site.
This is a permanent opportunity based at our Broadmeadows site.
The Role:
Reporting to the Site Lead of Sterility Assurance, you will:

Lead strategic initiatives for the Sterility Assurance Concepts stream working closely with engineering, validation, operations, and quality functions.
Foster the development of
... Click here to view more detail / apply for Manager- Sterility Assurance

Crusader Caravans offer a range of expertly crafted innovative caravans for all Australians to enjoy since 2002. We are a multi-award winning manufacturer of exceptional caravans. We build full composite caravans making them stronger, lighter and better insulated when compared to a traditional build methodology. Using high quality materials and advanced manufacturing methods, every individual caravan is expertly crafted by our highly skilled tradespeople. Crusader Caravans has a strong executive team, a highly skilled workforce, and a customer first mindset imbedded right across the business.
Crusader Caravans is looking for a dedicated and passionate Quality Assurance Manager to join their team in Epping, Victoria

Location:14 Chadderton Blvd., Epping, VIC 3076.
Salary: $84,968 + superannuation
Hours: Full Time - 38 hours per week

Key Responsibilities and Duties:

Assess the mechanical functionality of caravans.
Guiding organisations through the deployment of quality systems and certification processes
Implement and manage a comprehensive checklist to verify all customer requirements are met before delivery.
Liaise professionally with dealers, the management team, and the order scheduler.
Work collaboratively with shop floor staff and cross-functional teams, including designers, engineers, and production personnel.
Assisting in the identification of formal standards and regulatory codes appropriate to the organisation’s needs
Scrutinize the list of specifications for each caravan project, ensuring alignment with client needs and industry standards.
Assisting in the implementation of statistical methodologies and quality tools to monitor and control quality
Initiate changes and collaborate directly with suppliers to rectify any issues affecting product quality.
Conduct thorough inspections throughout the production process to proactively address potential issues.
Providing input into reports on the effectiveness and suitability of the management system
Identify common production errors and develop preventative strategies.
Perform tests on electrical, water, and gas systems, assessing supply quality.
Maintain communication with the warranty department to gather data on common issues.
Create monitoring graphs to improve future manufacturing processes.
Implement effective solutions to prevent future warranty claims, enhancing customer satisfaction and reducing costs.

Essential Criteria:

Excellent communication skills and ability to liaise with clients and co-workers;
Ability to work efficiently in a high-paced environment;
Ability to think outside the box;
Ability to work efficiently in a team environment;
Passion to adhere to the ethos of our company;

Qualifications of a Mechanical Engineer:
Bachelor’s degree in the field of engineering;
Minimum 1 year of work experience in relevant field.
If you believe you are the right candidate for this job, please apply accordingly.

About this opportunity

Reporting to the Executive General Manager and responsible for developing and implementing quality strategies and systems, ensuring product and process quality standards, and driving continuous improvement initiatives across ~10 manufacturing sites, the Divisional Quality Assurance Manager will also champion the development of a culture that allows the Circular Plastics Australia sites to meet the required food industry standards including EFSA & FDA requirements, and FSSC 22000 certification. 

Your key responsibilities will be to: 

• Define and execute the quality assurance strategy to support the company's objectives and product quality goals.
• Lead the development of quality policies, procedures, and best practices. 
• Oversee the evaluation and laboratory testing of raw materials, in-process materials, and finished products to ensure they meet specified quality standards 
• Coach and support the site Quality Managers to ensure consistent adherence to quality standards throughout the manufacturing process. 
• Drive continuous improvement initiatives to enhance product quality, reduce defects, and optimize processes. 
• Implement and monitor quality metrics and performance indicators. 
• Champion the fostering of a culture of quality and accountability across the Division 
• Liaise with regulatory bodies and manage audits and inspections.

To be successful in this role, you’ll have: 

• A minimum of 10 years’ experience in quality assurance or related fields, with at least 5 years in a leadership role, preferably in a food manufacturing or regulated industry. 
• Knowledge of FSSC 22000 certification requirements & understanding of EFSA & FDA requirements. 
• Knowledge of regulatory requirements and industry standards relevant to the organization's products or services. 
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams. 
• Proven track record of driving continuous improvement and achieving results. 
• Strong analytical and problem-solving skills, with the ability to conduct root cause analysis and implement corrective actions. 

About the business

Tasmanian Quality Meats Pty Ltd is a local Tasmanian abattoir that processes sheep, lamb, and calves for the Tasmanian farming community. Our operations include a slaughter floor, boning room, and offal collection rooms at our Cressy plant. We produce for the Australian market and also export products internationally.

About the role

Tasmanian Quality Meats is offering a full-time opportunity for a Quality Assurance Manager to join our friendly team. This position will report directly to the Plant Manager and will be responsible for providing guidance to our experienced team on quality processes and systems in a meat processing establishment.

Key Responsibilities

Maintaining and managing an approved arrangement
Manage reviews and audits with regulatory & accreditation organisations.
Implement and monitor procedures to ensure compliance and provide appropriate corrective actions.
Developing, maintaining and management of our HACCP systems and processes.
Assessing and refining HACCP systems with a view to continuous improvement.
Quality control and documentation around product specifications.
Development and improvement of quality systems to ensure continual compliance with our quality standards.
Animal Welfare monitoring and compliance.
Working with production department on developing corrective actions & implementation of these to improve processes
Management reporting on quality assurance issues and results.


Qualifications, Skills and Experience

Qualifications
Qualifications in HACCP, Internal Auditing, Animal Welfare
Relevant tertiary/food safety qualification or equivalent experience
Opportunity available for qualification/certification in some areas for the right candidate.

Skills and Experience
Excellent verbal and written communication skills
Positive and professional approach
Continuous improvement initiative and attitude
Demonstrated knowledge of meat processing facilities and standards required for Australian government departmental-approved guidelines.
Advanced technical skills in recording and reporting data, and maintaining electronic QA systems.
Leadership experience in developing, mentoring and managing a small team.

To be successful in this position, you will be required to undergo a police check, a pre-employment medical examination, professional reference checks, possess valid working rights to live and work in Australia, hold a valid driver's license, and have access to transportation to and from work.

For further information on the role, or a copy of the position description, please email [email protected]

To apply for this position, please submit your application to [email protected]. Please include the job name and number in the subject line of your email and attach an updated copy of your CV and Cover Letter.

Manager Compliance and Environmental Health


3505 | Compliance & Environmental Health | Northern Suburbs


Closing date: 29/05/2024



Permanent, Full time Senior Officer A competitive salary is on offer
About Us The City of Whittlesea is one of the fastest growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure.
Our staff are passionate, skilled and diverse, providing a great environment to work in and succeed.
The Role Make a difference in our community!
Are you a dynamic leader ready to make a difference in local government? We are seeking a Manager of Compliance and Environmental Health to lead our diverse Department, which includes Environmental

... Click here to view more detail / apply for Manager Compliance and Environmental Health

Highgate is a leading manufacturer and supplier of packaging and processing consumables to food manufacturers across Australia.

We are currently seeking a detail-oriented and experienced Quality Assurance and Compliance Manager to join our growing business, working from our state-of-the-art Melbourne office and warehouse facility in Truganina.

Supported by management, your role will be to take ownership of all facets of the management of our HSEQ system, including:

• Ensure compliance with ISO/FSSC22000 GFSI food safety and ISO14001 environmental standards, taking responsibility to implement changes and continuous improvements.
• Owning the process of quality issue resolution from start to end, engaging all relevant stake holders.
• Proficient response for customers & staff to quality issues & questionnaires, providing technical support, and sustaining customer loyalty by delivering a positive experience.
• Conduct quality assurance investigations of non-conforming products and processes, including identifying underlying causes, and developing and coordinating recommended corrective actions.
• Analyse trends, targeting root causes to develop and implement solutions to reduce customer facing impacts. 
• Develop strategies to promote and instil a robust food safety & quality culture.
• Develop environmental innovations to improve the EMS and reduce our ecological impact.
• Lead CI to ensure successful integration of the company’s FSMS, EMS & WHS systems, with the objective of proactively preventing problems.
• Induct, Train and ensure Competency of HSEQ Team Members (and other areas with HSEQ System Interactions) for compliance. 
• Generate reports and analyse KPIs related to complaints, customers, vendors, query close out, CRM, etc.
• Management of inventory quality, ensuring new deliveries meet our standards.
• Assistance with supplier returns by reason of quality.
• Registration and compliance of products for HACCP certification.

Minimum requirements needed for this role include:

• 3+ years’ experience within Quality Assurance, having maintained a QMS system encompassing ISO compliance, including adherence to changing legal requirements.
• Skills with auditing, compliance and working within a team to drive change.
• Sound experience across managing HSEQ functions.
• Proficient in data analysis tools for identifying improvement areas e.g. Advanced Excel.
• DMS SharePoint experience will be advantageous.
• Excellent communication and organisational skills.
• Excellent attention to detail and accuracy.
• Ability to work autonomously.
• Be solutions focused with ability to make quick and correct decisions.
• Qualification and training to support your application.

Benefits we offer include:

• Rewarding remuneration, and additional bonuses and rewards
• An inclusive, fun recognition program
• Full time, long-term career opportunity
• Young, passionate, and energetic team
• Positive, happy, and fun working environment
• Recently built office and warehousing facility with excellent amenities

You can learn more about Highgate by visiting our website: www.highgategroup.net.au.

Training will be provided, but you'll have to be a fast learner with experience and talent, and have an outgoing, passionate, positive attitude.

If you would like to join a winning team, and you can see yourself excelling as a result of working within the dynamics of this culture, we're very keen to start our interview process so you can convince us!

We look forward to receiving your application.

Note - only successful candidates will be contacted.

Must be living in Australia, and be willing to work from our Melbourne (Truganina) office.