Total 698 supply chain analyst job vacancies in Others category in Australia

We are looking for an Analyst to join our Pin Payments team in Melbourne. You will be responsible for managing underwriting our customer applications with a focus on analysis relevant to their Business Model, Credit Exposure and enhanced Financial Analysis.

This role is hands-on and highly cross-functional, requiring close collaboration with our key internal players (Business Development, Sales, Risk, Legal teams and Senior Management), and our high value merchants and partners.

• Evaluate business models and financial statements of prospective customers to determine our appetite to support their business

• Provide tailored credit risk recommendations that help manage our risk exposure while opening opportunities for growth

• Help manage our portfolio through developing and documenting an understanding of risk across industries and business models

• Ongoing development and refinement of our underwriting processes for assessing and onboarding customers

With moderate supervision, this position provides user support making sure that offices and
their services meet the needs of the people that work in them. Workplace Experience Analysts
are accountable for services such as cleaning, security and maintenance, to make sure the
surrounding environment is in a suitable condition to work creating a safe, comfortable and
productive working environment, and provide technical support and customer service for company computer systems, resolving user issues and maintaining system security by providing services and operations consistent with Globant's objectives.

Responsibilities:

• Maintains the Physical Office Environment: Performs minor repairs (electrical, plumbing, painting), monitors HVAC systems, manages office supplies inventory, and coordinates office moves.
• Space Management and Planning: Oversees space allocation, re-organizes office layouts, and plans for future space needs.
• Vendor Management: Negotiates with vendors for services and equipment, manages vendor relationships, and ensures timely payments.
• Event Support: Sets up conference rooms, plans and schedules on-site meetings, and assists with events.
• Logistics and Shipping: Manages office supplies, ensures printer/copier functionality, and serves as a point person for mailing and shipping.
• Safety and Security: Ensures compliance with health and safety regulations, maintains emergency response plans, and coordinates with building management on security matters.
• Onboarding and Training: Orients new staff members on office procedures.
• Security Management: Supports company security measures by issuing badges and enforcing security policies.
• Technical Troubleshooting Skills: The candidate must possess technical problem-solving skills to diagnose and resolve a variety of hardware and software issues across different operating systems (Mac, Windows, Linux). They should be proficient in intermediate software troubleshooting techniques.
• Excellent Customer Service and Communication: The ability to provide exceptional customer service is crucial. This includes addresses facility issues, provides general support to visitors, and effectively communicating solutions in a friendly and professional manner.
• Adherence to Procedures and Security Awareness: Respond to user inquiries, escalating issues appropriately, and staying updated with system information and security best practices are essential qualities.

Join Visa: A Network Working for Everyone.

Managed Services is part of Visa’s advisory division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.

In Australia, New Zealand and the South Pacific, Managed Services lead the efforts to help our clients deliver, execute, and implement strategic projects. Our team champions a solution-first mindset and Human Centric Design methodologies to design and deploy leading class customer engagement and portfolio optimisation solutions for our clients. We deliver on objectives from a shared value agenda, effectively becoming the trusted delivery team for our clients and partners. Managed Services is the fast-growing area of the Visa business where our people are the product – and the priority.

What a Performance Analyst does at Visa:

As a Performance Analyst, you will work cross-functionally with data analysts, product and distribution teams to shape the narrative around business performance across the customer lifecycle. You will be dedicated to one of our key issuing clients, helping them to better understand the correlation between marketing and sales performance through the funnel for Commercial Transact and Save products.  

In this role you will also:

• Determine the performance of campaigns driven via personalisation initiatives
• Analyse and provide insights on Voice of the Customer to inform customer experience uplift initiatives
• Align on the performance narrative with cross-functional teams to understand the success of growth initiatives
• Leverage data insights to help shape product forecasting across channels
• Build strong relationships with internal stakeholders and liaise with cross functional teams globally to create recommendations for the client
• Manage stakeholders across marketing, sales, product and data to deliver key insights and align on sales narratives
• Document processes, key learnings and best practices in artefacts that can be reused across the client’s business.

Why this is important to Visa

This role will support a strategic and multi-dimensional client in Australia as a member of a growing team at Visa. This role will help to build the Visa Managed Services business in market, a scaling space that is in high demand from our clients.

If you are a trailblazer willing to challenge the status quo, this is the role for you. We need a marketer willing to expand their skillset and develop muscle for designing and delivering marketing solutions for our client.

Key competencies

• Solution-mind set – Applying creative problem-solving techniques and championing a client-first approach to marketing when opportunities and challenges arise to meet specific business objectives
• Active Contributor to Team Success - Actively participating as a member of a team to move the team toward the completion of goals. Makes suggestions for achieving team goals or performing team functions; provides necessary assistance to remove obstacles to help the team accomplish its goals
• Business Translator – Translates complex challenges into well-defined marketing concepts, showcasing the impacts and implementation considerations to develop and deliver campaigns to market. Ability to ‘think like a customer’ and show empathy to their experience is essential
• High-Impact Communication - Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions
• Building Strategic Work Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

What you will need to be successful:

• Experienced in business analysis and performance monitoring
• Motivated in delivering data-driven insights to cross-functional teams
• Experience in forecasting at the product, channel and campaign level
• Tech savvy, data led and knowledge of tools like Adobe reporting platforms
• Deep experience in managing complex projects and customer product portfolios 
• Superior problem-solving skills, with demonstrated intellectual and analytical rigor
• Strong team orientation with a collaborative, diplomatic, and flexible style; able to work effectively across multiple teams globally
• Excellent communication and presentation skills, including strong oral and written capabilities
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
• Strong marketing acumen, with experience in working on business requirement gathering, and customer journey flows and tight project management
• Excellent client engagement and relationship management skills with a collaborative approach to stakeholder management.

• Competitive remuneration
• 24-month max term contract
• Be part of an exciting Digital Transformation

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

We are seeking a passionate, collaborative Lead Process Analyst to drive process mapping, process improvement and service transformation enabled through our Digital Transformation Program (Program). The role will initially focus on establishing future state visions for the services and processes in scope of the initiative, later collaborating with our implementation partners and process owners to identify business rules and requirements to enable the configuration of our enabling technology.

 What you’ll be doing:

• Conduct thorough analysis and documentation of existing business processes related to the current ERP system.
• Collaborate with key stakeholders, including department heads and end-users, to gather insights and feedback on current workflows.
• Identify pain points, bottlenecks, and areas for improvement in the existing processes.
• Lead workshops and collaborative sessions to envision and design future-state processes aligned with the upgraded ERP system.
• Work closely with business and IT teams to understand system capabilities and ensure process design is optimized for efficiency.
• Develop detailed process maps, workflow diagrams, and related documentation for the future-state processes.
• Facilitate meetings and workshops with stakeholders to gather requirements and validate process maps.
• Communicate effectively with cross-functional teams to ensure a comprehensive understanding of business needs and requirements.
• Address feedback and incorporate necessary changes into process maps.
• Collaborate with the Change Management team to develop strategies for transitioning from current to future processes.
• Identify and communicate the impact of process changes on various stakeholders.

The skills and experience you’ll bring to the role:

• Bachelor's degree in Business, Information Technology, or a related field.
• Demonstrated experience as a Lead Process Analyst or similar role, in a fast-paced business environment.
• Proven experience as a Process Mapping Lead or Business Analyst in ERP implementation projects.
• Strong understanding of business processes, workflow analysis, and process optimization techniques.
• Experience with process mapping tools and methodologies.
• Familiarity with ERP systems and their impact on business processes.
• Proven ability to lead and collaborate with cross-functional teams.
• Knowledge of change management principles and practices.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.