Total 6,290 scientific operations manager job vacancies in Others category in Australia

About Rystad Energy

Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions.

Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables, clean technologies, supply chain and power markets. Headquartered in Oslo, Norway, with an expansive global network, our data, analysis, advisory and education services provide clients a competitive edge in the market. For more information, visit www.rystadenergy.com.

The role

The Australia Commercial team is now seeking a dynamic individual to join our Perth team as a Client Success Manager (CSM) responsible for fostering lasting client relationships and being a trusted advisor to our clients.

Rystad Energy is looking for candidates with proven experience in customer success and/or business analysis, specifically within the Energy space. The candidate should ideally possess expertise in the SaaS industry, strong commercial awareness, excellent networking skills and ability to listen and understand customer needs.

You will get the opportunity to develop and execute product-driven and segment-focused client retention and growth strategies, as well as helping clients realize the full value of Rystad Energy’s databases and analytics to help them deliver on their business outcomes. You will also work closely with internal cross-functional teams such as marketing, product development, market research and client training to drive engagement and expansion across your client remit.

Key Responsibilities

• Act as clients’ trusted advisor by designing and delivering tailor fit engagement plans to help clients maximize value from Rystad products and services.  
• In charge of end-to-end customer lifecycle including but not limited to delivering onboarding sessions, providing tailor fit product trainings and answering client queries in a timely manner    
• Take ownership of tracking client usage rates and implementing relevant strategies with the account team to improve user adoption rates.
• Work closely with account team to identify upsell opportunities, initiatives to grow user base to maximize contract renewals rate
• Build and maintain strong client relationships with key stakeholders
• Become a conduit between clients and Rystad internal stakeholders eg. product managers, analysts, account team to provide product / services feedback
• Develop a sound understanding of Rystad Energy products and services and proactively help identify areas of improvement to increase market share and penetration.
• Provide timely support to your book of accounts and the wider client portfolio (globally)
• Proactively participate in industry and networking events to grow the Rystad Energy brand
• Maintain all client data and interaction records in the CRM system

Skills & Attributes for success

• Minimum of Bachelor’s degree required
• Minimum three years of experience in relevant sectors such as Energy, Finance, SaaS, or Consulting
• Proactive and self-motivated individual with a strong interest in client-facing roles, customer experience and business relationships
• Excellent written, oral, presentation and communication skills
• Willingness to travel based on business needs
• Previous experience with large enterprise / global customers is preferred
• Passionate about developing close relationships with our customers and enabling their long-term success
• Proven knowledge of Energy markets is a key strength
• Proven understanding of valuation models and economic analysis are highly desired
• Experience working with databases, CRM platforms and Power BI is an advantage
• Strong focus on collaboration and teamwork across functions and regions
• Strong Microsoft Office skills (PowerPoint and Excel)

Only candidates with full working rights in Australia will be considered for this role.

Join an iconic not-for-profit private Victorian health service, in a unique opportunity to lead a talented and dedicated team. In this Full-Time role based in our Richmond hospital, you will manage Epworth HealthCare’s Prosthesis Supply Team, which is located across four sites.

As the Group Prosthesis Manager, you will ensure the steady supply of Prosthesis to each hospital, drive continuous improvement and facilitate the timely and accurate invoicing of Prosthesis to health funds.

You will make an impact by:

• Providing strong leadership to a talented and dedicated Prosthesis Supply Team.
• Ensure the safe, efficient and steady supply of Prosthesis across the Group.
• Ensuring adequate processes, governance and quality controls are in place to record stock usage and arrange timely replenishment of stock.
• Assisting in the timely and accurate invoicing of Prosthesis to health funds.
• Being actively involved in the negotiation of supply agreements and health fund contracts.
• Developing strong working relationships with Prosthesis suppliers.
• Collaborating with key internal stakeholders, including Theatre Staff, Procurement, Patient Revenue and the Health Fund Contracts Team.

To be successful in this role you will have:

• 10+ years’ experience in Procurement and Supply within the healthcare sector.
• Extensive experience working with Prosthesis.
• Experience leading a team across multiple locations.
• Flexibility for occasional travel between sites (parking is provided).
• Experience working with a large financial system.
• Experience with TechOne (preferred but not essential).
• Proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills.
• Attention to detail with a high degree of accuracy.

Position Description       Inherent Requirement

We are seeking an energetic and enthusiastic Senior Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.  
 

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team and working closley with housekeeping, maintenance and Food & Beverage team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Work closely with the FOM and GM on projects and onboarding of new team members
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Front Office Manager with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.
• Assist with preparation and service of all-day dining orders and cafe orders