Total 797 purchasing lead job vacancies in Others category in Australia

What you get to do in this role:
 

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive. We work hard but try not to take ourselves too seriously.

We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means always challenging yourself to be better. ServiceNow is currently seeking a Training and Adoption Lead who will focus on leading customers through custom training and user adoption initiatives. The ideal candidate is a utility player, managing demanding deadlines, deliverables and resources to a timeline, guiding customers and expectations, facilitating training and workshops, and overseeing a cross functional team.

• The Lead ensures content and delivery meets company and team standards. The individual is able to lead end-to-end large scale customer projects and programs with minimal oversight. The role requires technical knowledge, strong and varied communication skills and enthusiasm for the ServiceNow Platform. They care about customer and team success and mentor colleagues. They play a key role in approving final course content, providing feedback and helping to evolve and improve the team's offerings and processes. What you get to do in this role:


• Lead custom training and adoption engagements from pre-sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction, and achievement of required business outcomes.

• Focus on product development and implementation of change enablement package offering.

• Prepare all client facing and internal deliverables such as project plan, issues/risk register, weekly status reports, stakeholder analysis, business impact analysis, communication plans, training plans, measurement strategies, and change champion networks.

• Conduct workshops (in-person and virtually) ensuring stakeholder engagement and progression of deliverables.

• Provide course specifications and gather course content.

• Project manage, develop, and deliver ServiceNow process user course content, train-the-trainer content, and job aids for multiple products and a variety of levels and roles in instructor-led, virtual, eLearning, and recorded formats.

• Deliver projects, content, and training that enable customer success and adoption.

• Develop and deliver training to audiences of varying technical sophistication who are very knowledgeable in their areas of expertise.

• Assist with training needs analyses to ensure that all training materials are highly targeted to the needs of the audience.

• Manage course content for ServiceNow software products and ensure that up-to-date knowledge is conveyed for each release.

• Mentor department peers, contribute to department standards and processes, and share knowledge with internal resources.

• Travel up to 20% worldwide per year.

Who is Transmax?

Transmax is a SaaS transport solutions provider of the ITS platform, STREAMS. We exist to improve people’s quality of life and help move millions of commuters around Australian road networks every day. We partner with customers to deliver creative solutions that optimise transport networks and support safer and more reliable road journeys.

It’s an exciting time in our history as we modernise our core STREAMS product and work with customers to enable the future of mobility.

About the role:

Transmax has grown significantly over the last 2 years, and we are not slowing down!

We’re in the next exciting stage of our growth phase which is why we are now recruiting for a Transformation Change Management Lead.

Joining the Corporate Transition and Transformation office, you will perform a business critical role ensuring successful implementation of organisational change. You will be responsible for determining change strategies and planning change management for both the wider organisational transformation and for internal project change management.

Your varied role will encompass establishment of the Transition Office Change Management Practice, change management, transformation strategy and reporting and analysis.

A snapshot of your day-to-day:

• Leveraging newly established framework and building out artefacts to support a new change management practice.
• Working with the PMO and project managers to ensure embedding of new processes to support the practice.
• Establishing standard processes and practices for Impact, Risk and Resistance management across the change portfolio.
• Change management support for strategically important projects.
• Change management support for enterprise transformation including; people change to support ways of working change through transition state (3-5yrs) and final operating model change as well as structure changes, process and procedure change, ensuring sustainability and adoption.
• Support for Transformation Change Management Strategy development and support for customer transitions, including engagement strategy support.
• Identifying any further resource requirements associated with change management as well as management of any additional change management resources.
• Develop and maintain change management dashboards and reports to track key change management metrics.
• Present findings and insights and make data-driven recommendations for improvement.

About You:

You will be degree qualified (Relevant change management qualification/certification) and have a minimum of 5 years of experience in change management and/or strategic support roles.

Your toolkit for success:

• Proven experience in supporting large-scale corporate transitions/transformations or organisational change initiatives.
• Significant experience in senior stakeholder management and working with technical and non-technical staff.
• Experience and management in identifying and mitigating risks associated with transformational change management programs.
• Experience in identifying and conducting detailed impact assessments, including recommendations to senior stakeholders.
• Advanced, clearly demonstrated experience in: Microsoft Office, with particular emphasis on Word and Excel, Sharepoint and Atlassian products – JIRA and Confluence.
• Experience working in IT environments.
• Ideally experience in working with Boards and Executives.

What does Transmax offer?

We offer:

• A competitive salary
• A high-trust, high-empowering, openly supportive working environment & culture
• WFH options (2 days in office per week)
• Uncapped training budgets to support your career development
• Employee Assistance Program with access up to 12 sessions
• Great EPPL scheme
• A recently renovated office in Milton (with some pretty great views, if you ask us)
• Corporate private health discounts through Bupa
• Flexible working hours & arrangements (the right to disconnect & enjoy life!)
• Lots of support for your career plans and advancement
• An environment where you’re encouraged to succeed.

With our culture of recognition, career development, and a supportive and stimulating and satisfying work environment - your next career chapter is waiting for you at Transmax.

If you’re interested in pursuing this opportunity, please apply by submitting your CV and a brief cover letter outlining your experience and suitability for the role. We would love to hear from you!

Successful applicants will be subject to a National Criminal History Check and a Qualification check.
Applicants must hold full working rights within Australia.
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

We are seeking a highly skilled professional with a robust background in managing complex projects. The ideal candidate will excel in stakeholder management, third-party vendor oversight, and program governance, bringing a strategic mindset to every challenge.

This role requires a proactive communicator adept at navigating and facilitating complex decisions across diverse stakeholder groups. The successful candidate will be responsible for driving project outcomes while ensuring alignment with our business goals and overall vision.

This project will initially run for four weeks, with the possibility of transitioning into a permanent, full-time role based on performance and project needs

Key Responsibilities

Stakeholder Management:

• Establish and build strong relationships with senior stakeholders, including executive leadership, business units, and external partners.
• Facilitate effective communications and reporting to ensure stakeholders are informed of project progress, risks, and issues.
• Collaborate with diverse stakeholders to define clear objectives, deliverables, and success criteria.

Governance:

• Agree and establish program governance frameworks to ensure alignment with organisational standards and best practices.
• Adapt and evolve the program governance framework through different stages of the project lifecycle.
• Monitor and provide regular reporting on project performance, ensuring transparency and accountability.

Third-Party Vendor Management:

• Facilitate management of third-party vendors and service providers.
• Oversee the delivery of vendor services, ensuring they meet agreed-upon requirements and timelines.
• Manage contracts, service level agreements (SLAs), and vendor relationships to ensure successful project outcomes.

Solution Discovery:

• Collaborate with Solution Architect to identify and evaluate potential solutions that meet business needs.
• Plan and coordinate the discovery phase of projects, including requirements gathering, feasibility studies, and solution assessments
• Drive decision-making by coordinating discussions and facilitating outcomes, ensuring that expectations and schedules are consistently aligned.

Project Leadership:

• Lead the end-to-end project management process, from initiation through delivery
• Manage project scope changes, ensuring that any modifications are documented, communicated, and approved as necessary.
• Develop and manage project plans, including scope, schedule, budget, risk, and resource management.
• Ensure projects are delivered on time, within scope, and within budget, meeting or exceeding stakeholder expectations.
• Understand commercial requirements and constraints 

• Are you passionate about shaping & driving the change agenda for one of Australia’s most iconic brands?
• Be a part of the PMO team where you will have an amazing opportunity to lead the Change Management Function and the wider Change Community
• Flexible working arrangements including the ability to work from home

What You'll Do

We currently have a full-time permanent opportunity for a talented Change Management Lead to join our PMO team.  You will be responsible for leading the change community and be involved with projects and programs of work including effective planning of business and member-impacting changes through to embedding and post go-live support to ensure successful change implementation and change that support the strategic objectives of the business.  Reporting to the Head of the PMO, you will also manage the change heat mapping and change saturation monitoring across multiple business units to proactively manage resourcing requirements and change impacts across the board. 

As the leader of the Change Management function, you work with the wider PMO team and key stakeholders across the NRMA, to provide change management expertise guidance and support to enable the successful delivery of projects.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Your responsibilities will include, but are not limited to:

• Be the change leader across the NRMA change community including mentoring and coaching direct reports and project teams on change management methodology and tools to uplift people capabilities and enable a consistent change approach across projects
• Conduct stakeholder impact analysis to ensure all impact stakeholders are identified for changes
• Ensure business readiness assessments are conducted, evaluated and monitored for all key projects including impacts on processes, people, customers and technology
• Create and implement change management plans including stakeholder engagement, training and communication for selected strategic projects
• Set up change champion communities for large transformational projects and programs of work
• Create and deliver communication plans on an as needs basis (for example, launch new tools, processes, policy etc)
• Provide guidance to leadership teams to ensure their participation, support and delivery of change management strategies and report on portfolio insights and change impacts
• Assess and develop the method, tools and templates for change management across the NRMA Group
• Produce all Change Management artefacts required to progress projects through the project lifecycle and approvals
• Build, deliver and maintain heat mapping processes to proactively manage change saturation and fatigue and monitor risks
• Provide guidance to team members and project teams on execution of change activities
• Build a knowledge repository of change management lessons learnt across each project
• Effectively communicate change management updates on projects with high quality presentations suitable for a senior leadership audience
• Be responsible for change management resource management and allocation across the portfolio as required
• As a member of the PMO leadership team, contribute to how the PMO operates and put forward ideas for continuous improvement in our ways of working.

What You'll Bring

• PROSCI Certified (or similar Change Management certification)
• 5+ years’ experience in change management and a track record of effective change impact analysis, planning, implementation and embedding ideally using the ADKAR model
• Demonstrated experience in both waterfall and agile ways of working (preferable not essential)
• Experience leading and coaching a small team of Change Managers and Change Analysts
• Proven experience in managing change saturation and fatigue through heat mapping and proactive change planning
• Experience developing and managing a holistic approach to change initiatives across multiple concurrent projects, and the broader divisional portfolio
• Demonstrated experience and knowledge of change management principles, methodologies and tools
• Experience working with Project Managers and Program Managers to effectively plan and deliver change on projects
• Solid understanding of how people go through a technology/business change and the change process
• Exceptional verbal and written communication across all levels of an organisation
• Ability to establish and maintain strong relationships, building confidence and a solid reputation and personal brand with senior leaders across the NRMA
• Ability to navigate through ambiguity to define clear outcomes and solutions with a flexible approach
• Strategic and problem-solving abilities with root cause identification skills
• Highly organised and able to effectively prioritise work and allocate resources.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

​​​​​​​Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.