Total 6,955 general manager job vacancies in Others category in Australia

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 16 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About You

You are a dedicated and passionate professional with a strong background in Marine Safety and a thorough understanding of the Australian Maritime Safety Authority’s legislation (AMSA).

Your experience in safety management equips you with the skills necessary to effectively lead and uphold Safety Management System (SMS) standards in compliance with regulatory requirements. You possess excellent communication and interpersonal skills, enabling you to coach and educate team members at all levels, promoting a safety-focused culture across the organisation.

Your proactive approach and enthusiasm drive you to continually seek improvements and implement initiatives that enhance health, safety, and environmental (HSE) performance. You thrive in a dynamic environment, enjoying the challenge of leading investigations into incidents and providing well-informed briefings and decisions to key stakeholders.

With a high level of personal presentation and attention to detail, you are committed to achieving excellence in all aspects of your work. In addition to your technical qualifications, you are innovative and change-oriented, always looking for ways to enhance operational practices and foster a culture of continuous improvement. Your capability in planning and facilitating maritime safety, security, and WHS training, alongside your focus on health and wellbeing strategies, positions you as a pivotal leader within the marine division.

About The Role

As the Marine HSE Manager at Journey Beyond, you will be the cornerstone of our commitment to health, safety, and environmental excellence across our marine businesses. In this key position, you will be responsible for implementing and reviewing our comprehensive safety framework and HSE Strategic Plan, ensuring that all procedures and work practices align with relevant Australian Standards, safety legislative requirements, and corporate policies.

Your primary focus will include conducting regular Safety Audits across all marine operations within the Marine and Attraction and Dining Divisions, ensuring compliance and continuous improvement. You will play a vital role in updating Safety Management Systems (SMS) to reflect any amendments to Marine Order 504, providing critical oversight and guidance that helps drive a strong safety culture.

In addition to leading investigations into health, safety, and environmental incidents, you will coach and educate managers and team members, fostering a workplace environment that prioritises safety and proactive incident reporting. You will coordinate and facilitate meetings for the Marine Advisory Safety Committee and the Management Safety and Compliance Committee, ensuring timely and effective follow-through on actions determined during these meetings.

Your leadership will extend to working collaboratively with Business GMs to enhance staff capability through comprehensive training, emergency drills, and workplace inspections. You will also be instrumental in implementing health and wellbeing strategies, along with managing the operational HSE risk register to mitigate risks and advance safety performance.

This role offers you the opportunity to make a significant impact on the safety landscape of Journey Beyond, ensuring compliance and high standards of safety practices across our marine operations. Your expertise and proactive approach will be crucial in guiding our teams to achieve excellence in health, safety, and environmental management.

Ideally, you will be based in one of our larger Marine businesses in either Perth. WA or Airlie Beach, QLD, but we also welcome applications for our Corporate Office (Adelaide).

Frequent travel is required to our Marine locations

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

If you are passionate about marine safety and environmental stewardship and possess the skills and qualifications outlined above, we invite you to apply for the Marine HSE Manager position at Journey Beyond.

Please send us your resume and cover letter outlining your relevant experience.

Join us in ensuring a safe and environmentally responsible marine experience for all our customers and staff at Journey Beyond. We look forward to your application!

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.

Responsible for the supervision of the smooth and efficient daily operation of the Hotel and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

This is a hands-on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Assuming responsibility for the operation of the hotel under the guidance of the General Manager, including overnight caretaker duties
• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to agreed procedures and standards.
• Manage and supervise tasks of staff to ensure that highest quality service is delivered and department standards are met.
• Review and implement Procedures
• Communicate with General Manager on all matters regarding guest services & hotel operations.
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.

Reporting to Account Director, you will create impact within our Client Management Capability . Overseeing the growth of existing client accounts, implementation of policies and workflows that align with the best interests of the client and agency alike. You'll ensure client satisfaction and the success and longevity of the relationship with your accounts. You'll be influential member of the team and will contribute to the strategic development of the business and deliver new revenue opportunities from your clients.

Your primary responsibilities will include:

• Build relationships with clients and key account stakeholders
• Take ownership of specific areas within our client portfolio, and act as the primary connection between Jellyfish and the client
• Create and maintain accurate documentation, including client reports, scopes, briefs and presentations
• Work with our teams to serve clients, contributing to the retention and growth of the accounts
• Align with client business objective and guide clients on their digital maturity and growth
• Stay on top of industry updates and understand priorities for your clients based on their verticals and current marketing activities