Total 75 general manager job vacancies in Others category in fortitude valley queensland austrialia

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reef suites, and a Reefsleep glamping experience at the Reef World pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises to our sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

About the role :

Reporting to the Reef Operations Manger, the Assistant Manager works closely with the Chef and Hosts in managing the daily operations of Reefworld and Heart pontoons, to assist the Reef Operations Master in managing all compliance and pontoon maintenance, leadership and management of crew and ensuring guests are provided with exceptional service.

The Assistant Pontoon Manager provides leadership and direction to the Pontoon crew to deliver our services and experiences safely. Ensuring that we stay true to our mission of ‘Create Amazing Experiences’ with each and every customer interaction.

The general work areas of this position are the Reefworld and Heart Pontoons, both of which are permanently moored 39 nautical miles offshore on the outer Great Barrier Reef.

You may be required to work on any day of the calendar week including weekends and gazetted public holidays. A standard working day shall consist of working 11.43 working hours for 8 days on and then have 6 days off, occasionally they may be required to work outside these hours as approved by the Reef Operations Manager.

Key Responsibilities :

• Manage crew workflow and hours.
• Lead, mentor and support Pontoon crew, conducting regular performance conversations with direct reports to help develop in all areas of their role.
• Provide in water supervision in accordance with the In Water Operations Manual.
• Provide Vessel Safety Inductions and complete crew training as per policies and procedures.
• Vessel handling and navigation
• Ensure crew work to CWS Policies and Procedures
• Report all incidents and hazards as per polices and procedures.

• MAR20318 - Certificate II in Maritime Operations (Coxswain Grade 1 Near Coastal),
• Master 5/ MED 2 or 3 highly regarded  
• Min 2 years managerial experience
• HLTAID011 Provide first aid
• HLTAID015 Provide Cardiopulmonary Resuscitation and Oxygen Therapy
• SITHFAB009A - Provide Responsible Service of Alcohol
• Blue Card (Working with Children’s Check
• Current National Police Check
• Royal Flying Doctors Service (Medical Chest)

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Up to 50% off at the Cruise Café & Bar
• Up to 50% off the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits

We are currently seeking a highly experienced administrative professional who is looking to progress their career in this key support role. Working closely with the Managing Director and the Franchisee’s, this role will provide legal administration, office management and finance administration support to the national business.

The ideal candidate will be highly motivated and passionate about all facets of legal and finance administration and must be process driven and service orientated.  

Key responsibilities include:

• Preparation of all legal documentation required for the renewal of existing Franchise Agreements within the network. 
• Preparation of all documentation for prospective Franchisees that join the PRD network, including initial compliance with ACCC requirements.
• Maintaining and keeping up to date National Franchise Register.
• Maintain local office admin budgets and expenditure to ensure all controllable costs are within budget.
• Coordinate and manage all aspects of staff onboarding and offboarding
• Oversee invoicing for franchise fees, technology fees and other invoices for the network.
• Ensure budget and financial spreadsheets are always maintained and kept up to date.

About the Role

Due to the ongoing growth we are experiencing, we are currently seeking a motivated and results driven individual to join the team in the position of General Hand in our Brisbane Service department.

This role is responsible for assisting the Service department by ensuring the Yard and Workshop is organised and well maintained, for keeping all stock stored in an orderly manner, unloading deliveries, relocating stock and carrying out regular inventory checks. In addition to this, the successful candidate will be required to complete ad hoc tasks for the Sydney branch as required.

 Duties & Responsibilities

• Respond to Team Leaders and Field Service Manager’s requests to ensure adequate Field Service locker support in delivery of parts and supplies.
• Ensure movements and all parts related paperwork are written up on transfer sheets as soon or before the dispersion activity happens.
• Assemble, pack and despatch internal and external customer orders.
• Reconcile parts order picklists upon receipt from PDC.

Skills & Experience

• Prior experience in a similar role.
• Initiative, motivation and the ability and willingness to learn all areas of Crown business, to support branch requirements.
• Time management skills.
• Good communication skills (both written and verbal).
• Highly focused with attention to detail.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.