Total 2,525 Others/Any account officer job vacancies in Others category in Australia

We are looking for a Fraud Officer to join our team. 
A Fraud Officer's role is to protect the financial wellbeing of our client's customers and minimise fraud losses. Fraud Officers achieve this by providing exceptional customer service when interacting with our client's customers through inbound and outbound phone calls as well as ensuring all alerts and necessary escalations of potential fraud cases are completed in a timely manner.

About the Role:

• Handle customer interactions via inbound and outbound calls, ensuring excellent customer service.
• Accurately and timely complete outputs from fraud detection systems, addressing all alerts and fraud cases as needed.
• Liaise with merchants, Visa, and internal departments to assist in the mitigation of fraud
• Proactively analyse transactional data to identify fraud trends and risks.

We are looking for a Scheduling Officer with a positive attitude, customer focused mindset and a strong drive to deliver, optimal logistic scheduling of services and care appointments to our Home Care clients. The position is on a full-time basis and will be based in our Launceston TAS office.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Scheduling Officer is responsible for the proficient and timely allocation of a team of Home Care Assistants to deliver client care and support in alignment with clients’ needs and preferences and a range of program requirements within the home care setting. The role is also responsible for maintaining timely communication with clients, families and field staff about changes to rosters and/or allocated staff.

The Scheduling Officer is an important role within the Home Care team that enables the service to deliver care and supports to clients ensuring compliance with the Aged Care Quality Standards, industrial relations legislation and client service agreements.

Responsibilities:

• Serve as the primary point of contact for all rostering enquiries and duties
• Coordinate all rostering requests ensuring they are completed accurately and in a timely manner to reflect client requests, within scope of role
• Update and maintain roster changes to ensure accuracy
• Emphasis on maintaining a roster with over 90% permanent staff, optimising employee utilisation based on their availability and capacity.
• Ensure permanent rosters are published at minimum 2 weeks in advance
• Effectively manage of non-billable hours including but not limited to kilometres, overtime, and training
• Ensure that new Respect Home Care client services and schedules are established within agreed-upon service level agreements
• Monitor hours worked by Home Care Assistants to ensure they are working within the scope of industrial relations obligations across Enterprise Agreements and/or relevant employment awards
• Demonstrates a high level of customer service to clients, general public and staff in a prompt, professional and effective manner
• Communicate sensitively, openly and effectively with clients, their families/carers and/or advocates, substitute decision makers and other staff including providing prompt, courteous and relevant responses
• Understand cultural and linguistic differences that may present barriers to CALD clients accessing and receiving appropriate support
• Adhering to policies, procedures, and professional standards, including the Aged Care Quality Standards the Aged Care Quality Code of Conduct and Standards, the Home Care Packages Program
• Act, report, and document hazards, incidents or SIRS as per Respect Incident Management policies and procedures and Home Care Package Guidelines
• Contribute to continuous improvement initiatives and safety culture, facilitate and participate in client conferences
• Ensure timely management of finalising schedule inputs into timekeeping as per fortnightly payroll cycle
• Other duties as required

Essential:

• Demonstrated expertise in scheduling and workforce planning, ensuring the development of effective schedules that account for employee availability and organisational compliance
• Experience in assisting with inquiries, including the administration of roster changes, cancellations and leave arrangements.
• Excellent attention to detail and accuracy in scheduling and data management.
• Proficient in using scheduling software or workforce management systems.
• Proven ability to work independently, make sound judgements, and prioritise tasks in a fast-paced environment.
• Demonstrated understanding of risk management protocols, covering hazard identification and incident management
• Proficient computer and information management skills
• Current National Police Certificate (or ability to acquire)

Desirable:

• Certificate III in Business Administration (or similar) or equivalent experience in the workforce
• Sound knowledge of Home Care and/or Aged Care industry including exposure to the Aged Care Quality Code of Conduct, Aged Care Standards & accreditation process
• Experience working in rostering services in a large multifaceted organisation

We will be reviewing and assessing applications as they are received, so early submission is encouraged.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive Salary + Super and entitlements.
• Maximize Your Benefits: Get Up to $18,550 in Not-for-Profit Salary Packaging Incentives per FBT Year!
• Meaningful work in a growth-driven organisation.
• A healthy and positive workplace culture.
• Discounted private health insurance

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your Role

Reporting to an Operations Team lead within Payment Operations, the Settlements Officer will be responsible for various tasks spanning the Payment Ops group including but not limited to, incoming and outgoing payment reconciliation, outward payment batch processing, Investigation/Trace/Recall of customer funds in accordance with company policies, and commercial and consumer team requirements.  Daily calculation of funding requirements to ensure sufficient balance in Accounts to meet daily payment obligations.

This position is accountable for contributing to effective Operations & Settlements procedures and processes that balance OFX’s operational, financial, and reputational risk associated with its incoming receipts, outgoing payments and global payment methods.  The Settlements Officer supports ‘direct to client’ focused practices that position OFX for scalable, profitable business growth.

This role is also responsible for the day-to-day enquiries from internal service and dealing teams in relation to operational issues, which include the receipt and settlement of customer transactions, investigation of payment instructions, status of payments and location of funds.

What you do

• Performing daily incoming payments reconciliations
• Perform outgoing payment processing operations and payment exceptions
• Serve as contact for internal and external stakeholders, while responding to and escalating issues appropriately
• Perform unallocated funds procedure and processes
• Analyze and drive to completion open items as they relate to payments and investigation activities
• Customer and bank liaison as needed for investigation of payment instructions or location of funds
• Continually review back-office operations for continuous process improvement and automation; support strategic initiatives including definition of process, controls and associated system requirements
• Ensure policies and procedures are followed to mitigate risk and fraud
• Liaise with financial institutions and assist in payment resolution
• Communicate efficiently with Global Treasury and Cash Management teams to ensure incoming receipts from and outgoing payments to customers are accurately managed and forecasted in cash balances.
• Align with the corporate strategy and priorities; actively participate in the development of the department’s procedures and processes and continuous improvement
• Ensure all documentation is updated and accessible, service levels are maintained, and adhere to all established procedures and controls
• Understand the competencies required for successful job performance and utilize this knowledge to coach and develop team members as well as to identify training needs
• Energize and inspire colleagues – generating excitement, a sense of pride, and a drive to excel
• Build and maintain relationships at all levels both within and outside the organization
• Identify ways to improve productivity and efficiency, while also utilizing relevant internal technology to efficiently manage Operations needs and deliverables
• Work together with the other colleagues in the Operations department globally to create a cross-functional, collaborative, high-performing team
• Monitoring of internal and customer email mailboxes and responding in a timely manner
• Assist with ad-hoc projects and IT change requests

As a member of the Safer Gambling team, you will play a key role in monitoring and ensuring the well-being of our customers by analyzing their transactions and account behaviour to identify potential indicators of problematic gambling. Your primary responsibility will be to detect early warning signs of risky behaviour, intervene when necessary, and provide support to those customers who may be experiencing difficulties with gambling.

In addition to your core duties of analysis and intervention, you will have the opportunity to work closely with customers who exhibit concerning behaviour, offering guidance and assistance to help them make informed decisions and take the necessary steps toward safer gambling practices. This may involve educating customers on available tools and resources, such as self-exclusion or deposit limits, to help them maintain control over their gambling activity.

Through your contributions, you will help shape the company's commitment to responsible gambling, ensuring that we uphold the highest standards of care and customer support. This role is perfect for individuals who are passionate about promoting safer gambling practices and want to make a meaningful impact within the industry.
 
Where and how you can work 
This role is based in Brisbane, Australia (HQ). At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences. 
 
Please note: This role requires flexibility beyond the standard Monday to Friday, 9-5 schedule.  
 
Your day-to-day.  

• Monitor customer behaviour using data monitoring systems and manual reviews of transactions.  
• Offer assistance for inquiries related to safer gambling.  
• Engage with customers exhibiting signs of potential problem gambling.  
• Manage customer self-exclusion requests.  
• Act as a point of contact for distressed customers and their families, providing support.  
• Collaborate closely with internal stakeholders and teams.  
• Complete daily administrative tasks. 

 
 
What you’ll bring 

• A great attitude and a willingness to learn. 
• Effective communication and interpersonal skills, including active listening.  
• Strong analytical skills, including the ability to draw conclusions from different information sources. 
• Proficiency in managing and handling sensitive information with utmost confidentiality. 
• Demonstrated ability to express empathy and understanding towards diverse client personal situations.  
• Familiarity with IT concepts and tools is essential. 
• Knowledge of both the wagering industry and safer gambling practices or the ability to develop such knowledge. 

Entain Lifestyle 

• Embrace your need for a work-life balance through our 6 weeks of annual leave.   
• Celebrate the joy of starting a family with 12 weeks of paid parental leave. 
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidised gym memberships and other paid-for services. 
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of. 
• A wealth of learning and development opportunities, empowering you to broaden your expertise and achieve professional growth. 
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.  
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events. 

Who are we?  
At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences. 

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.  

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports. 

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference. 
 

For more information, please reach out to us at [email protected] or hit apply now. 

• Conduct essential KYC screenings and reviews for Moomoo members, cross-verifying data from diverse independent research sources by KYC procedures.
• Collaborate effectively with internal and external stakeholders while upholding awareness of AML/KYC regulatory requirements and compliance due diligence functions.
• Autonomously execute tasks while adhering to quality standards under leadership direction.
• Assist in issue resolution and communication under guidance from leadership.
• Resolve Moomoo member account issues, including a comprehensive documentation review for compliance fulfilment.
• Provide policy and procedures interpretation with key stakeholders & clients.
• Update forms as per local regulations and work closely with Compliance Operations to expedite documentation reviews and provide clarifications.
• Follow up with customers to ensure timely information submission.
• Ensure all tasks align with our policies and regulations.

• Bachelor's degree or equivalent with a focus in business, accounting or finance;
• 1-2 years of AML/CTF experience;
• Excellent verbal and written communication skills both in English & Chinese;
• Excellent digital literacy, including MS Office application knowledge and a broad understanding of securities and investments;
• Strong research and analytical skills and comfortable working under tight timelines;
• Works effectively and independently while being a team player;
• Willingness to work on a shift basis, including weekend shifts;
• Preferred, though not mandatory, possession of RG146 accreditations for general advice and securities. Full training and accreditation are available if required.

Are you a skilled Administration and Roster Officer seeking fulfilling work in a nurturing environment that offers stable employment and growth prospects? Apply today and become part of our team at our facility in Portland, Victoria.

About us

As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a well-lived life, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The role

As the Administration/Roster Officer, you'll play a pivotal role in creating well-structured schedules and coordinating the perfect team to provide exceptional care to our beloved residents. You'll also have the opportunity to assist our General Manager and support our facility with various administrative tasks. Your key responsibilities will encompass managing office administration, reception, rostering, and other related support services.

The position is based at our aged care home in Portland, Victoria. The position is full time working Monday - Friday.

• Previous experience creating rosters is a must

• Coordinating sick leave replacements
• Coordinating shift allocations
• Providing administrative support to the Care Manager and Facility Manager.
• Well developed customer service skills.
• Strong written and oral communication skills.
• Exceptional organisation skills.
• Demonstrated problem-solving skills.
• Advanced computer and word processing skills.
  

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

· Competitive Salary + Super and entitlements.

· Maximize Your Benefits: Get Up to $18,550 in Not-for-Profit Salary Packaging Incentives per FBT Year!

· Unlock NFP Benefits: Enjoy Up to $7000 in Annual Tax Savings

· Meaningful work in a growth-driven organisation.

· A healthy and positive workplace culture.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:

Respect - Treat all people with fairness and dignity
Care - Look after and protect the elderly, and each other
Teamwork - Encourage, cooperate, and build trust
Courage - Do the right thing, even when it’s difficult
Integrity - Be open, honest, and trustworthy
Innovation - Think differently to solve problems
Excellence - Drive quality to continuously improve

• Salary range of $80k - $90k pa.
• Flexible working arrangements (Hybrid working – 50/50 split alternating between Cheltenham Office/Lilydale Office + home).
• Fast-paced, multi-faceted role.
• Competitive salary + Super including NFP salary packaging. 
• Join a values-oriented human rights organisation.

 
Are you passionate about making a real impact through effective communication? We’re looking for a talented Communications Officer to shape and deliver messages that resonate with diverse audiences. In this exciting role, you’ll oversee a broad portfolio of communications, ensuring Melba messages reach the right people in the right way. Every day brings fresh challenges and opportunities to grow, all within a dynamic and supportive team. If you’re a driven, resilient communicator ready to make a difference, we’d love to hear from you. Join us in making a real difference to the lives of people with disability!

About the role

The Communications Officer will be a resilient, deadline driven professional who thrives in a fast-paced multifaceted role in a dynamic organisation.   This role creates, coordinates, develops and delivers on communications plans to grow engagement and awareness of all things Melba. Working in a fast-paced environment, this role oversees the development and distribution of communications that make Melba stand out from the crowd. They will be a custodian of the Melba tone of voice and take ownership of a range of different channels and products to communicate with a diverse range of stakeholders. This role will provide reporting and analysis of communications activity to facilitate continuous improvement.

 What you’ll be doing (key accountabilities)

• Write, produce and distribute engaging content across a variety of channels including but not limited to regular newsletters, social media, intranet, website scripts and marketing collateral. 
• Produce, maintain and monitor intranet and website content. 
• Develop, communicate and maintain Melba’s communications and content calendars.  
• Plan, create and prepare content for social media marketing campaigns and posts aligned with strategic objectives. 
• Develop SEO driven written and visual content targeted to our stakeholders and specific audiences identified in internal communications plans. 
• Manage multiple competing deadlines and projects concurrently including BAU and ad hoc in a fast-paced environment.
• Deliver Melba stories, including production of videos and other materials to accompany our annual report, including scripting and interviewing for short videos for social and internal communications. 
• Produce engaging digital content, including but not limited to images, banners, gifs, videos, podcasts, and animations, that help to promote Melba’s overall brand story 
• Liaise with external providers to coordinate content as appropriate. 
• Work with the marketing team to jointly monitor, evaluate and report on social media delivery and engagement. 
• Manage the community engagement of social media including comments and direct messages.  
• Review, analyse and report on all communications channels with a view to continually improve.  

Your background (skills and attributes)

• Degree in communications, journalism, or a similar qualification.
• Experience in a communications role within a fast-paced environment.
• Proficiency in Canva and other in-house graphic design tools.
• Familiarity with SEM Rush, Jungle Mail, Sprout Social, and Google Analytics (advantageous).
• Highly organised with advanced time management skills, including the ability to prioritise, meet deadlines, and work autonomously.
• Proven expertise in writing, editing, and storytelling across platforms for diverse audiences, with a focus on engagement and meeting strict deadlines.
• Skilled in creating content that enhances SEO and achieves digital communication objectives.
• Strong attention to detail and ability to thrive in a fast-paced environment with multiple competing deadlines.
• Experience and expertise in editing, proofreading, and content design.
• Excellent computer literacy and digital communication skills.
• Ability to write according to Plain English and Easy English principles (advantageous).
• Experience in the disability and/or community services sector (advantageous).
• Alignment with the values and goals of Melba, including a commitment to service excellence, human rights, and diversity.
• Resilient, flexible, and adaptable to changing priorities.
• Energetic, self-motivated, and creative problem solver with a focus on achieving results.
• A natural collaborator who enjoys working as part of a team and collecting and sharing people’s stories.

Requirements

• A current Australian Driver Licence.
• NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them). 
• Compliance with OHS&W regulations, legislation, and Policies and Procedures is required. Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary.

About us

For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what they choose and value. Melba is firmly grounded in upholding human rights and recognises that part of living a happy, healthy life is being independent and being able to do the things that bring us joy.  Melba won the 2023 National Disability Award for Excellence in Service Quality. 

What's different about Melba?

We definitely do things differently; we call it The Melba Way. Melba's approach is built on a human rights values-based framework. Our purpose is to open up a world of opportunities for people to live a fabulous life. Everyone should be supported to live the life they choose. The Melba Way' is how we go about doing this.  Each person is individual and unique. The Melba Way honours and sustains this by creating, maintaining, and refining individualised person-led service, minute by minute, hour by hour and day by day.  We do this one person at a time.

Working at Melba

• We support people with disability to live the life they want.
• We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation.
• Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values.
• Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships.
• Join a supportive and collaborative culture where your contributions make a real impact. 
• Access to not-for-profit salary packaging.  
• Flexible work arrangements. 

Ready to make a difference? 

Click "Apply" now and submit your resume. We look forward to meeting you! 

Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Straight Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are seeking a Senior Promotion Operations Officer to join our dynamic team within the financial industry, specifically focusing on CFDs (Contracts for Difference). The ideal candidate will be responsible for overseeing the entire lifecycle of promotional operations, ensuring smooth processes, and collaborating with various departments to deliver an optimal client experience. This role requires a keen eye for detail, strong data management skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities：

• Review promotion applications to ensure all eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Provide stakeholders with advice on promotion details and address related inquiries.
• Handle the organization and calculation of large amounts of data related to various promotions.
• Organize and report data to support the marketing team in measuring the effectiveness of campaigns.
• Update and distribute Standard Operating Procedure (SOP) documentation, ensuring all operational processes are clearly defined and kept up to date.
• Collaborate closely with the marketing, product, and other departments to ensure a seamless client experience, while also proposing operational improvements where necessary.
• Strengthen communication between promotion operations teams and other departments, ensuring customer feedback is incorporated into promotion and process improvements.

• At least 2 years of experience in an operations team within the CFD industry or other financial industries is preferred.
• Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Bilingual proficiency in English and Chinese (Mandarin).

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities and WFH arrangements.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

The business is expanding as our customers grow, and we are seeking more enthusiastic people to join a team who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. An engaging personality, and a passion for delivering exceptional service will be important to succeed in this role. We are looking for full time candidates based in Queensland and offering current working from home arrangements pending a new local office.

Successful applicants will join our dedicated case management team, responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.

Key responsibilities include, but are not limited to:

• Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
• Liaising with specialists and medical clinics to obtain medical records on behalf of clients.
• Writing accurate case notes in the medEbridge platform
• Relationship management between clients and UHG
• Data entry and ad hoc administrative duties where required.

A full position description is available upon request from HR on [email protected]

• Work with a great team
• Free onsite parking 
• 50% off team member accommodation discounts 

We are looking for a professional and experienced Accounts Receivable Officer to join our finance team in our Maroochydore Head Office on a full-time basis.

This role is responsible for completing timely accounts receivable processing, as well as providing exceptional accounts and administration assistance to our finance department, ensuring efficiency, accuracy, and the highest standard of customer service. 

• Monitoring and managing accounts receivable ledger on our ERP and Trust systems, ensuring timely and accurate invoicing and collection of payments
• Processing Credit Applications and maintaining up-to-date documentation on all debtors and limits approved
• Bank reconciliations
• Prepare and examine accounts receivable reports, highlighting trends and providing insight to management
• Liaising with internal stakeholders, shared service function and management on financial related queries
• Maintaining accurate and up-to-date records, ensuring compliance with company policies and procedures
• Providing general administration support to the financial

We are looking for a professional and experienced Accounts Receivable Officer to join our finance team in our Maroochydore Head Office on a full-time basis.

This role is responsible for completing timely accounts receivable processing, as well as providing exceptional accounts and administration assistance to our finance department, ensuring efficiency, accuracy, and the highest standard of customer service. 

• Monitoring and managing accounts receivable ledger on our ERP and Trust systems, ensuring timely and accurate invoicing and collection of payments
• Processing Credit Applications and maintaining up-to-date documentation on all debtors and limits approved
• Bank reconciliations
• Prepare and examine accounts receivable reports, highlighting trends and providing insight to management
• Liaising with internal stakeholders, shared service function and management on financial related queries
• Maintaining accurate and up-to-date records, ensuring compliance with company policies and procedures
• Providing general administration support to the financial team as required

Help create a home away from home     

Are you an Administrator and a great communicator with a passion for people and service?  We are looking for and Administrator Looking to start a rewarding career in the Mining sector where you can live and work locally? Sodexo have an opportunity for an Accommodation Administrator with reporting and IT skills to provide support to our Managers and staff at our Dysart Village.

As a Accommodation Administrator , you will contribute to the day-to-day operations of our accommodation site by providing excellent customer service via phone, face to face and email to improve the quality of life of guests and other staff at their home away from home.  

Who are we looking for?    

Our Accommodation Administrators are team players. They have a can-do attitude, are flexible to work across many departments and always remain focused on safety and service delivery. Reporting to the Village Manager, you will have excellent organisation skills, customer service skills and the ability to work under limited supervision.

Responsibilities, not limited to:

• provide direction to new starters and new arrivals during guest check in
• run reports hourly of new arrivals, organise site entry, key replacements
• communicate closely with housekeeping staff re required cleans and any maintenance issues
• assist in the retail shop
• keeping reception area tidy
• ordering supplies
• flexibility to support the team where required including making beds, cleaning ablution facilities and other utility tasks as required.

You really are the 'backbone' of our sites team, closely supporting the on site manager. You will contribute extensively to the effective day to day operations and provide a service for customers, ensuring that each experience is as close to that feeling of being in a home away from home.

This position is a Local hire role from the Mackay region only, you must have your own car.   FIFO will NOT be considered.

To be successful, you’ll need:     

• Australian Citizenship, or full Australian working rights    
• Able to undergo a pre-employment medical, including Drug & Alcohol testing testing before the start of every shift and a National Police Check    

We’d love to hear from you if you’ve had previous experience in Administration, hospitality such as catering, housekeeping, cleaning or bar and retail.  Working on-site with our teams means you’ll be working often in extreme environments. So, having a good level of fitness will help you get through each day. If you have a passion for customer service and a great attitude, we want to hear from you!   

 Why choose Sodexo?     

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.     

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.    

What are you waiting for? Submit your application today and become part of the Sodexo family!