Total 546 telecommunication engineer job vacancies in Information Technology category in sydney new south wales

We are looking for a Software Engineer to join our Connect division. The Symbio Connect division works with the world’s leading software platforms and communication providers, with customers including Google, Microsoft, and Cisco.

Reporting to the Lead Software Engineer, this role is responsible for designing, maintaining, and supporting our next generation platforms.  This is a full stack, hands-on role that will be developing new features for our customers which meet the needs of our business. Your role will involve building with best practices and resiliency in mind, adhering to agile processes and dealing with business and technology stakeholders.

There is an expectation that this role is part of the teams after hours support roster (level 3), which is rotated weekly for production critical platforms.

What you'll do as a Software Engineer:

• Solution, develop, deploy and support well architected code in our microservice based rating platform
• Ensure code is adequately tested
• Ensure appropriate consideration is given to testing, security, stability, reliability, and monitoring of code
• Drive technical decisions and directions within the team and across platforms
• Own end to end delivery of teams products/platforms
• Work in a team environment; collaborate with internal stakeholders and customers
• Invest time in learning new technologies

Who are we?  

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces. 

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.  

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces. 

Who you are

We are seeking a dynamic and self-driven Senior Data Engineer with a genuine passion for data and a commitment to achieving impactful results. Armed with a solid technical skill set and exceptional problem-solving abilities, you excel in collaborative settings and relish being part of a diverse team. You confidently take the lead on key data engineering projects and take pride in crafting robust, scalable, and efficient solutions. Your unique talent for merging innovation with practicality positions you as a vital asset in the development of a real-time, customer-focused analytics product.

What you’ll do

• Create and sustain a highly scalable and efficient data warehouse tailored for customer-facing analytics.
• Design, maintain, and deploy dbt core along with dbt pipelines for effective data transformations.
• Craft and execute solid data extraction and loading mechanisms utilising Streamkap.
• Boost the performance of ELT pipelines with a focus on optimising query speeds.
• Establish a robust data governance framework to uphold data quality and consistency.
• Work in close partnership with data scientists, software engineers, DevOps, and DBAs to drive cross-functional initiatives.
• Ensure the integrity, reliability, and security of our data engineering architecture.
• Oversee and troubleshoot data workflows to ensure smooth and uninterrupted operations.

What you’ll need

• At least 5 years of experience in data engineering or a related discipline.
• Adept in SQL and Python.
• Proficient in constructing and managing data pipelines (such as dbt core).
• Familiar with cloud technologies (like AWS).
• Experienced in administering and architecting relational databases.
• In-depth knowledge of AWS cloud services for data engineering and analytics.
• Practical experience in database administration and optimisation techniques.
• Strong grasp of ETL/ELT processes and pipeline development.
• Exceptional problem-solving abilities with a knack for independent work as a self-starter.

Some ‘nice to haves’

• A strong background in software engineering or development.
• Proven experience in an Agile environment.
• Familiarity with Infrastructure as Code tools (such as CloudFormation and Terraform) and CI/CD practices (like GitHub Actions) is a definite plus.
• Knowledge of real-time data replication tools and processes.
• A solid understanding of advanced data transformation techniques and strategies for query optimisation.
• Experience in constructing data systems for business intelligence and analytics within enterprise environments.

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1 learning   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant

What you get to do in this role

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

• The Senior Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on ServiceNow Technologies. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Technical Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays, on-call) as needed. 

What you get to do in this role

As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and resolving the most challenging issues and escalation for the customer and providing technical guidance in addressing their business needs. The focus will be on addressing complex Integration issues that are inbound or outbound of the ServiceNow Platform. You will be the voice of the customer in ServiceNow product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.   As part of this team, you will be expected to learn our product suite as it continues to grow so you can best understand and support how our customers make use of our platform.

Specifically, the Technical Support Engineer will be involved in 

• Customer Advocate providing support to users/administrators of our platform.
• Contributing to the growth of best practices for the delivery of support services.
• Understanding our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.
• Assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues.
• Managing customers' expectations and experience in a way that results in high customer satisfaction.
• Maintaining technical expertise in assigned areas of product functionality and use that expertise to help customers.
• Suggesting and implementing improvements to internal processes and work on technical and non-technical projects.
• Communicating with customers and our teams through case, phone and other digital methods.
• Creating knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers.
• Maintaining impeccable case hygiene and customer related files and records.
• Handling incoming phone calls for existing and new customer issues.

2x Positions Available: We are looking for a Mid-level Data Engineer & Associate Data Engineer to join our Data Team to support the performance, integrity, and security of the organization's databases.

What is this role about?

The data engineer is responsible for building a data platform to help develop self-serve BI capability and enforce the data management practices are implemented as part of solution design. Help foster a culture of continuous improvement in processes, operations, and support by enforcing best practices and ensuring that the team consistently maximizes the efficiency and effectiveness of the platforms.

Here's more of what you’ll work on:

• Develop and Maintain AWS Data platform infrastructure code through Terraform.
• Produce the platform for extraction, loading and transformation (ELT) of data from a wide variety of data sources using ‘Big Data’ technologies by building an Integration Hub.
• Implement, review, and manage governance policies to help implement them on the data platforms.
• Manage the release of configuration changes to production environments in accordance with Cuscal change management principles.
• Manage and process complex, large data for analysis (e.g., hierarchies of datasets, inter-relationships, partitions, views, etc.)

So, who is Till Payments?

An integrated payment solutions provider committed to accelerating growth for businesses around the world.

Acquired by the Nuvei Corporation in January 2024, Till’s reach has now expanded, tapping into a vast global network to help fuel payment innovation. Today, Till is redefining the payment experience for its merchants and partners, offering seamless solutions across all channels – both online and offline – that unify and optimise the payment experience at every point of the journey. As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

About the Role:
As a Senior Software Engineer, you will develop applications in our AWS environment, to support revenue-generating, customer facing web applications for our fast-paced global fin-tech business.

You will work closely with the intent and development teams to create products based on business requirements driven through analytics and big data in a hands-on position with a mix of design, coding and infrastructure DevOps.

You will work with modern frameworks such as Nest.js, Next.js and a whole host of AWS services built using the CDK infrastructure as code library.

Key Responsibilities:

• Application Development: Design, develop, and deploy scalable applications in our AWS environment, ensuring they meet business requirements and adhere to high-quality standards;
• Collaboration: Work closely with cross-functional teams, including product managers, designers, and other engineers, to ensure seamless product development from concept to deployment;
• Technical Leadership: Provide guidance on best practices, code reviews, and mentor junior team members, fostering a culture of continuous improvement and innovation;
• API Management: Design, develop, and maintain robust and scalable APls, ensuring efficient data flow between front-end and back-end systems;
• Performance Optimization: Monitor system performance, identify bottlenecks, and implement solutions for optimization;
• Security: Implement and maintain security best practices in all aspects of software development, ensuring the integrity and safety of customer data;
• Continuous Learning: Stay updated with the latest industry trends and technologies, ensuring our tech stack remains modern and competitive.

Skills & Qualifications:

• Experience: Minimum of 5 years in Full Stack JavaScript (NodeJS & ReactJS) development, with a proven track record of successful projects;
• Technical Proficiency: Strong knowledge in scalable software application design, API design, and integration;
• Familiarity with modern web development architectures, especially React/Next;
• Database Management: Proficiency in both relational (e.g., MySQL, PostgreSQL) and non-relational databases (e.g., MongoDB, DynamoDB);
• Containerization: Hands-on experience with Docker, understanding the principles of containerization, and its benefits in development and production environments;
• Testing: Experience with TDD/BDD methodologies, ensuring code reliability and maintainability;
• Security: Knowledge of secure coding practices, including OWASP standards, XSS prevention, and CORS policies;
• Authentication: Experience implementing authentication and authorization protocols such as OAuth, JWT, SSO, and Identity Federation;
• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders;
• Problem Solving: Strong analytical and problem-solving skills, with a keen attention to detail and a passion for troubleshooting and debugging.

Nuvei is an equal opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei comprises a wealth of talent, skill, and ambition. We believe that employees are happiest when empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
 
Benefits

• Flexible working arrangements, with a hybrid office and home setup.
• A dynamic, inclusive, and supportive work environment fostering collaboration, innovation, and creativity.
• Opportunities for career growth, with a focus on internal promotions and employee development.
• A global bonus plan recognizing contributions across the organization.
• Volunteering programs that allow you to make an impact in the community.
• Employee recognition and reward programs acknowledging outstanding performance.

#LI-SR1
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As a Staff Software Engineer, you will play a key role in designing and implementing complex software solutions. You will collaborate with cross-functional teams, mentor junior engineers, and drive architectural decisions to enhance our products and services.

What you’ll do: 

• Design, craft, and maintain software applications using our core development languages C# (.Net) and JavaScript / TypeScript (ReactJS)

• Supporting the team to plan and prioritise work in agile Sprints

• Support and contribute to software architecture and solution design

• Collaborate with cross-functional teams to identify and prioritise technical solutions

• Lead and assist with planning the development of technical solutions from concept to launch

• Ensuring the team's SLOs are being monitored and met

• Stay up-to-date with industry best practices and emerging technologies

Who You’ll Work With

Working in Engineering Productivity (EngProd), you will collaborate and work with other engineers to design, build, scale, and operate the systems that the rest of Arista’s development teams use. The EngProd team uses industry-standard systems like Ansible, Jenkins, Kubernetes, Grafana, Spinnaker, MySQL, ElasticSearch, Google Cloud, and Varnish and also internal systems that we’ve built from the ground-up to automate CI/CD, testing, analysis, and visualization. We believe observability is one of the cornerstones of a stable system, and endeavor to make sure we can monitor and visualize all aspects of our tooling and infrastructure.

Arista Software Engineering roles demand a strong and broad software engineering background. While the primary focus area for this role is EngProd, the role will not be limited to any single aspect of software development at Arista. It will cover all aspects of software development spanning the addition of new features, debugging problems and fine tuning code for scalability and performance. You will own your projects from definition to deployment and customer interactions, and you will be responsible for the quality of everything you deliver. 

Arista Software Engineering prides itself on a supportive and growth oriented culture. Over time, as your interests change, coupled with evolving business needs you will have the opportunity to switch from EngProd to other areas, if you like.

What You'll Do

• Building, integrating and maintaining tools and infrastructure facilitating internal development and testing.
• Improve maintainability of build system
• Evaluate new tools
• Improve speed of information back to the development team within the build systems and processes
• Troubleshoot and resolve systems and network issues.
• Adherence to infrastructure-as-code principles.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design and implementation of new systems and infrastructure projects.