Total 2,585 Customer Service job vacancies in cockburn central western australia

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Social Work: The successful applicant must hold at least a tertiary degree (or equivalent) qualification form an accredited tertiary institution in Social Work as well as eligibility for full membership to the Australian Association of Social Workers (AASW). While not mandatory, status as an AASW accreditation Mental Health Social Worker is highly regarded.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Social Work: The successful applicant must hold at least a tertiary degree (or equivalent) qualification form an accredited tertiary institution in Social Work as well as eligibility for full membership to the Australian Association of Social Workers (AASW). While not mandatory, status as an AASW accreditation Mental Health Social Worker is highly regarded.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Clinical Nurse provides a high level of specialist clinical nursing practice in the delivery of drug and alcohol health services to clients across the Central Queensland Hospital and Health Service. The position promotes harm minimisation and primary health care principles in engaging target client groups and the broader community.

What's on offer:
Total remuneration value of up to $131,900 p.a is comprised of:
An hourly rate between $54.44 - $58.30 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Fulfil the responsibilities of this role in accordance with Schedule 8, Nurses and Midwives (Queensland Health and Department of Education) Certified Agreement (EB11) 2022 – Generic Level Statements (GLS) Nurse Grade 6.1 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Provision of a sound level of clinical services (which includes medication management and administration, crisis intervention treatment, provision of psychoeducation, case management, consultation, health promotion, early identification/intervention of physical health comorbidities, liaison, and education) in accordance with prescribed professional and ethical standards.
• Demonstrate ability to manage a complex clinical caseloads and independent clinical practice.
• Contribute to the development of clinical practices, procedures and protocols, for the multi-disciplinary team that supports continuum of care.

What we're looking for:
• Mandatory qualification/s: Registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) and a current annual practising certificate are mandatory for this position.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens

Selection Criteria:
• Demonstrated knowledge of and/or involvement in Quality management and research processes within an integrated mental health service.
• Demonstrated competence at an advanced level in the nursing care of clients with serious mental illness including an advanced knowledge of the Queensland Mental Health Act 2016 and the National Standards for Mental Health Services.
• Demonstrated ability to work within a multi-disciplinary team and undertake independent practice.
• Demonstrated ability to mentor, develop and support staff in a collaborative manner.
• Demonstrated ability to contribute towards the efficient management of resources in an integrated mental health service.
• Strong interpersonal skills
• Quality communication skills and demonstrated ability to navigate complex and challenging situations in the acute environment.

The Clinical Nurse provides a high level of specialist clinical nursing practice in the delivery of drug and alcohol health services to clients across the Central Queensland Hospital and Health Service. The position promotes harm minimisation and primary health care principles in engaging target client groups and the broader community.

What's on offer:
Total remuneration value of up to $131,900 p.a is comprised of:
An hourly rate between $54.44 - $58.30 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Fulfil the responsibilities of this role in accordance with Schedule 8, Nurses and Midwives (Queensland Health and Department of Education) Certified Agreement (EB11) 2022 – Generic Level Statements (GLS) Nurse Grade 6.1 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Provision of a sound level of clinical services (which includes medication management and administration, crisis intervention treatment, provision of psychoeducation, case management, consultation, health promotion, early identification/intervention of physical health comorbidities, liaison, and education) in accordance with prescribed professional and ethical standards.
• Demonstrate ability to manage a complex clinical caseloads and independent clinical practice.
• Contribute to the development of clinical practices, procedures and protocols, for the multi-disciplinary team that supports continuum of care.

What we're looking for:
• Mandatory qualification/s: Registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) and a current annual practising certificate are mandatory for this position.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens

How you'll be assessed:
• Demonstrated knowledge of and/or involvement in Quality management and research processes within an integrated mental health service.
• Demonstrated competence at an advanced level in the nursing care of clients with serious mental illness including an advanced knowledge of the Queensland Mental Health Act 2016 and the National Standards for Mental Health Services.
• Demonstrated ability to work within a multi-disciplinary team and undertake independent practice.
• Demonstrated ability to mentor, develop and support staff in a collaborative manner.
• Demonstrated ability to contribute towards the efficient management of resources in an integrated mental health service.
• Strong interpersonal skills
• Quality communication skills and demonstrated ability to navigate complex and challenging situations in the acute environment.

A Nurse Grade 5 is a Registered Nurse who provides nursing services within health service settings and demonstrates competence in the provision of nursing care as specified by registration requirements, Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $121,106 p.a. is comprised of:
• An hourly rate between $41.73 - $53.53 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 5 and the Queensland Health and CQ Health commitments and values, in achievement of the organisational goals and Domains of Practice.
• Assess, plan, implement and evaluate comprehensive nursing care for consumers of the Unit in accordance with professional standards, validated practice which is consistent with the philosophy and policies of Queensland Health, Rockhampton District Mental Health Services and the National Standards for Mental Health Services.
• Participate in the development, utilisation and review of clinical pathways and care management protocols within the interdisciplinary framework.
• Deliver direct care to consumers including those with complex care needs, ensuring clinical care is evidence based and that consumers’ rights are upheld.
• Contribute actively to interdisciplinary reviews of consumer care.
• Communicate and collaborate effectively with the interdisciplinary team, external referral sources, consumers and visitors to promote consumer focus and involvement that meets the National Standards for Mental Health Services.
• Participate in the planning, implementation and evaluation of Unit induction, transition and staff development programs and activities.
• Identify and avoid or minimise risks to patients, employees, volunteers, visitors and the organisation, employees, volunteers, visitors, and the institution.
• Demonstrate participation, motivation and commitment to organisational change that promotes clinical and organisational innovation across the Business Units and maintains consistency in processes, procedures, and reporting formats.
• Be accountable for self-appraisal, own professional development and lifelong learning and acquire new skills and knowledge to meet service and patient needs that aligns with scope of practice requirements and competency standards.
• Support a positive workplace culture through the use of well-developed consultation, liaison, negotiation and conflict resolution skills, recognising the need to address issues as they arise.
• Develop, foster and maintain constructive and strong working relationships with colleagues and within the interdisciplinary team.
• Integrate the innovative use of technology and systems to deliver high quality, safe and accessible care.

Requirements:
• Mandatory qualification/s: Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of qualification: Appointment to this position requires proof of qualification and/or registration with the appropriate registration authority, including necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required
to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Commitment to develop an ability in the identification and implementation of clinical evidenced-based skill and knowledge that applies to quality, patient safety and risk initiatives and measures to facilitate continuous improvement and the achievement of The Australian Council on Healthcare Standards (ACHS).
• Demonstrate knowledge of relevant standards, clinical guidelines and advanced clinical practice related to quality, patient safety and risk.
• Ability to establish and maintain collaborative and effective relationships with all multidisciplinary team members.
• Ability to work autonomously within a quality, safety and risk framework, and undertake preventative and management strategies to minimise or prevent clinical risk as it relates to the application of relevant standards.
• Demonstrated understanding of CQ Health’s Quality and Safety Strategic direction and the ACHS National Standards for accreditation, with application to the health service.
• Strong communication skills, including both written and verbal skills.
• Demonstrated capability and knowledge in the use of contemporary word processing, report writing, spread sheeting, database, and relevant information systems
• Ability to provide support to the Business Unit and Safety and Quality Unit in the implementation and evaluation of Safety and Quality Programs developed from CQ Health’s Safety and Quality Strategic Plan.
• Ability to undertake clinical and non-clinical audits, assist with system review and education and training related to Quality and Safety under the direction of CQ Health’s Safety and Quality Unit team.

A Nurse Grade 5 is a Registered Nurse who provides nursing services within health service settings and demonstrates competence in the provision of nursing care as specified by registration requirements, Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $121,106 p.a. is comprised of:
• An hourly rate between $41.73 - $53.53 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 5 and the Queensland Health and CQ Health commitments and values, in achievement of the organisational goals and Domains of Practice.
• Assess, plan, implement and evaluate comprehensive nursing care for consumers of the Unit in accordance with professional standards, validated practice which is consistent with the philosophy and policies of Queensland Health, Rockhampton District Mental Health Services and the National Standards for Mental Health Services.
• Participate in the development, utilisation and review of clinical pathways and care management protocols within the interdisciplinary framework.
• Deliver direct care to consumers including those with complex care needs, ensuring clinical care is evidence based and that consumers’ rights are upheld.
• Contribute actively to interdisciplinary reviews of consumer care.
• Communicate and collaborate effectively with the interdisciplinary team, external referral sources, consumers and visitors to promote consumer focus and involvement that meets the National Standards for Mental Health Services.
• Participate in the planning, implementation and evaluation of Unit induction, transition and staff development programs and activities.
• Identify and avoid or minimise risks to patients, employees, volunteers, visitors and the organisation, employees, volunteers, visitors, and the institution.
• Demonstrate participation, motivation and commitment to organisational change that promotes clinical and organisational innovation across the Business Units and maintains consistency in processes, procedures, and reporting formats.
• Be accountable for self-appraisal, own professional development and lifelong learning and acquire new skills and knowledge to meet service and patient needs that aligns with scope of practice requirements and competency standards.
• Support a positive workplace culture through the use of well-developed consultation, liaison, negotiation and conflict resolution skills, recognising the need to address issues as they arise.
• Develop, foster and maintain constructive and strong working relationships with colleagues and within the interdisciplinary team.
• Integrate the innovative use of technology and systems to deliver high quality, safe and accessible care.

Requirements:
• Mandatory qualification/s: Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of qualification: Appointment to this position requires proof of qualification and/or registration with the appropriate registration authority, including necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required
to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Commitment to develop an ability in the identification and implementation of clinical evidenced-based skill and knowledge that applies to quality, patient safety and risk initiatives and measures to facilitate continuous improvement and the achievement of The Australian Council on Healthcare Standards (ACHS).
• Demonstrate knowledge of relevant standards, clinical guidelines and advanced clinical practice related to quality, patient safety and risk.
• Ability to establish and maintain collaborative and effective relationships with all multidisciplinary team members.
• Ability to work autonomously within a quality, safety and risk framework, and undertake preventative and management strategies to minimise or prevent clinical risk as it relates to the application of relevant standards.
• Demonstrated understanding of CQ Health’s Quality and Safety Strategic direction and the ACHS National Standards for accreditation, with application to the health service.
• Strong communication skills, including both written and verbal skills.
• Demonstrated capability and knowledge in the use of contemporary word processing, report writing, spread sheeting, database, and relevant information systems
• Ability to provide support to the Business Unit and Safety and Quality Unit in the implementation and evaluation of Safety and Quality Programs developed from CQ Health’s Safety and Quality Strategic Plan.
• Ability to undertake clinical and non-clinical audits, assist with system review and education and training related to Quality and Safety under the direction of CQ Health’s Safety and Quality Unit team.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
• An hourly rate between $35.92 - $38.12 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
• An hourly rate between $35.92 - $38.12 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Psychology: The successful applicant must possess a four-year degree in Psychology (Honours, Graduate Diploma) from an accredited tertiary institution and full registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Social Work: The successful applicant must hold at least a tertiary degree (or equivalent) qualification form an accredited tertiary institution in Social Work as well as eligibility for full membership to the Australian Association of Social Workers (AASW). While not mandatory, status as an AASW accreditation Mental Health Social Worker is highly regarded.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Clinical Nurse provides a high level of specialist clinical nursing practice in the delivery of drug and alcohol health services to clients across the Central Queensland Hospital and Health Service. The position promotes harm minimisation and primary health care principles in engaging target client groups and the broader community.

What's on offer:
Total remuneration value of up to $131,900 p.a is comprised of:
An hourly rate between $54.44 - $58.30 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Fulfil the responsibilities of this role in accordance with Schedule 8, Nurses and Midwives (Queensland Health and Department of Education) Certified Agreement (EB11) 2022 – Generic Level Statements (GLS) Nurse Grade 6.1 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Provision of a sound level of clinical services (which includes medication management and administration, crisis intervention treatment, provision of psychoeducation, case management, consultation, health promotion, early identification/intervention of physical health comorbidities, liaison, and education) in accordance with prescribed professional and ethical standards.
• Demonstrate ability to manage a complex clinical caseloads and independent clinical practice.
• Contribute to the development of clinical practices, procedures and protocols, for the multi-disciplinary team that supports continuum of care.

What we're looking for:
• Mandatory qualification/s: Registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) and a current annual practising certificate are mandatory for this position.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens

Selection Criteria:
• Demonstrated knowledge of and/or involvement in Quality management and research processes within an integrated mental health service.
• Demonstrated competence at an advanced level in the nursing care of clients with serious mental illness including an advanced knowledge of the Queensland Mental Health Act 2016 and the National Standards for Mental Health Services.
• Demonstrated ability to work within a multi-disciplinary team and undertake independent practice.
• Demonstrated ability to mentor, develop and support staff in a collaborative manner.
• Demonstrated ability to contribute towards the efficient management of resources in an integrated mental health service.
• Strong interpersonal skills
• Quality communication skills and demonstrated ability to navigate complex and challenging situations in the acute environment.

A Nurse Grade 5 is a Registered Nurse who provides nursing services within health service settings and demonstrates competence in the provision of nursing care as specified by registration requirements, Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

On offer:
Total remuneration value of up to $121,106 p.a. is comprised of:
• An hourly rate between $41.73 - $53.53 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Duties:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 5 and the Queensland Health and CQ Health commitments and values, in achievement of the organisational goals and Domains of Practice.
• Assess, plan, implement and evaluate comprehensive nursing care for consumers of the Unit in accordance with professional standards, validated practice which is consistent with the philosophy and policies of Queensland Health, Rockhampton District Mental Health Services and the National Standards for Mental Health Services.
• Participate in the development, utilisation and review of clinical pathways and care management protocols within the interdisciplinary framework.
• Deliver direct care to consumers including those with complex care needs, ensuring clinical care is evidence based and that consumers’ rights are upheld.
• Contribute actively to interdisciplinary reviews of consumer care.
• Communicate and collaborate effectively with the interdisciplinary team, external referral sources, consumers and visitors to promote consumer focus and involvement that meets the National Standards for Mental Health Services.
• Participate in the planning, implementation and evaluation of Unit induction, transition and staff development programs and activities.
• Identify and avoid or minimise risks to patients, employees, volunteers, visitors and the organisation, employees, volunteers, visitors, and the institution.
• Demonstrate participation, motivation and commitment to organisational change that promotes clinical and organisational innovation across the Business Units and maintains consistency in processes, procedures, and reporting formats.
• Be accountable for self-appraisal, own professional development and lifelong learning and acquire new skills and knowledge to meet service and patient needs that aligns with scope of practice requirements and competency standards.
• Support a positive workplace culture through the use of well-developed consultation, liaison, negotiation and conflict resolution skills, recognising the need to address issues as they arise.
• Develop, foster and maintain constructive and strong working relationships with colleagues and within the interdisciplinary team.
• Integrate the innovative use of technology and systems to deliver high quality, safe and accessible care.

Requirements:
• Mandatory qualification/s: Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of qualification: Appointment to this position requires proof of qualification and/or registration with the appropriate registration authority, including necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required
to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

Selection Criteria:
• Commitment to develop an ability in the identification and implementation of clinical evidenced-based skill and knowledge that applies to quality, patient safety and risk initiatives and measures to facilitate continuous improvement and the achievement of The Australian Council on Healthcare Standards (ACHS).
• Demonstrate knowledge of relevant standards, clinical guidelines and advanced clinical practice related to quality, patient safety and risk.
• Ability to establish and maintain collaborative and effective relationships with all multidisciplinary team members.
• Ability to work autonomously within a quality, safety and risk framework, and undertake preventative and management strategies to minimise or prevent clinical risk as it relates to the application of relevant standards.
• Demonstrated understanding of CQ Health’s Quality and Safety Strategic direction and the ACHS National Standards for accreditation, with application to the health service.
• Strong communication skills, including both written and verbal skills.
• Demonstrated capability and knowledge in the use of contemporary word processing, report writing, spread sheeting, database, and relevant information systems
• Ability to provide support to the Business Unit and Safety and Quality Unit in the implementation and evaluation of Safety and Quality Programs developed from CQ Health’s Safety and Quality Strategic Plan.
• Ability to undertake clinical and non-clinical audits, assist with system review and education and training related to Quality and Safety under the direction of CQ Health’s Safety and Quality Unit team.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

Duties:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

Selection Criteria:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

On offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
An hourly rate between $35.92 - $38.12 p.h.
12.75% employer superannuation contribution
17.5% leave loading

Client Care Operator







Job reference:  #10045   Brand:  Laverty Pathology   Location:  60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)   Work type:  Full Time (Permanent)  38 hours per week   Schedule:  Positions cover shifts 24 hours a day, seven days per week as required   About  us Laverty Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500 people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination




... Click here to view more detail / apply for Client Care Operator

About the Role
We are currently seeking an experienced Technology Desktop Support Officer for a permanent position at our mine site in Blackwater. You will become an integral member of the Technology team, reporting to the Superintendent, Service Delivery. In this role, you will provide first-level application and desktop hardware support to internal employees and stakeholders located at the mine site, corporate office, and remote users.
Your role will be interesting and varied, and will include:

Delivering exceptional customer service to both internal and external customers of the Technology team at the mine site.
Communicating technology knowledge and best practices effectively to influence people and deliver superior outcomes.
Identifying and recommending opportunities to improve costs and efficiencies through the utilization of technology.
Managing technology assets at the mine site to ensure we are getting value from the investment.

What You'll Bring ... Click here to view more detail / apply for Technology Desktop Support Officer

About the Role
We are currently seeking an experienced Technology Desktop Support Officer for a permanent position at our mine site in Blackwater. You will become an integral member of the Technology team, reporting to the Superintendent, Service Delivery. In this role, you will provide first-level application and desktop hardware support to internal employees and stakeholders located at the mine site, corporate office, and remote users.
Your role will be interesting and varied, and will include:

Delivering exceptional customer service to both internal and external customers of the Technology team at the mine site.
Communicating technology knowledge and best practices effectively to influence people and deliver superior outcomes.
Identifying and recommending opportunities to improve costs and efficiencies through the utilization of technology.
Managing technology assets at the mine site to ensure we are getting value from the investment.

What You'll Bring ... Click here to view more detail / apply for Technology Desktop Support Officer

Technician - Field Service
Description
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are looking for talented Field Service Technician's to join our team specialising in engine repairs and maintenance for our Emerald, QLD branch. We have roster options available, either 5/2 or 7/7!
In this role, you will make an impact in the following ways:

Deliver a first-class service to our customers across automotive, mining, marine, rail, industrial, agricultural and power generation
Complete repairs and maintenance of heavy diesel products and attend to breakdowns in

... Click here to view more detail / apply for Technician ? Field Service

Business Support Officer


Technical Services | Administration/Support Services



Business Support Officer 
Technical Services Service Delivery 
Full Time Fixed Term
Salary $65,000 - $75,892 plus super Fortnightly RDOs
About Us
The City of Armadale is one of the fastest growing Local Governments in WA and is located just 40 minutes South East of the centre of Perth among scenic parks, hills and picturesque valleys. With cultural heritage and a unique community feel we are committed to a culture of safety, honesty, accountability, respect and professionalism.
The opportunity
As a Business Support Officer, you will work closely with the entire Service Delivery Department. Your role will focus on providing comprehensive administrative support for the parks & reserves team & the civil operations team. 
What you will do

Raise purchase requisitions for the creation of


... Click here to view more detail / apply for Business Support Officer

Ruah is proud to be developing the Karlup Service, a holistic, wraparound recovery-based model aimed at supporting women and children to heal from family and domestic violence. The Karlup Service will provide a range of offerings from the Ruah Centre for Women and Children (RCWC), a state-of-the-art purpose-built facility in Perths CBD.
The Team Lead position is an important operational and leadership role responsible for supporting the Service Lead to effectively manage the Karlup Service. The Team Lead will provide leadership to a range of professionals across the Karlup Service, ensuring the cultural and trauma informed delivery of an efficient and seamless end to end recovery service for women and children.
To be successful in this role you will be expected to apply your personal drive, professional experience and exemplary conduct to build and sustain a high performing team that effectively responds to client needs, in line ... Click here to view more detail / apply for Team Lead ? Karlup Service

Apply Now
















Gardening & Home Maintenance Support Worker


Rockingham


  Benefits

Great work-life balance 
Part-time permanent position 
Hourly rate from $31.04
Attractive salary packaging options (up to $15,900 per year tax-free) and an additional $2,650 for Meals and Entertainment
Make a difference as a member of a passionate, collaborative team;
  About Chorus   Chorus is a WA based organisation with close to 1000 staff and volunteers who support seniors, people on the mental health recovery journey, and those living with a disability. Our purpose is to enable people to live the life they choose at home and in the community. We have designed a structure that focuses less on management and hierarchy and more on the things






... Click here to view more detail / apply for Gardening & Home Maintenance Support Worker

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Komatsu is expanding! We're seeking a skilled Resident Technician to join our Field Service Department. You'll maintain and repair our range of equipment, ensuring top performance and quality. You'll also support communication and data collection to strengthen relationships with our customers.
Roster: 7/7 Day Shift Roster; not on a mine site; home every night; No Public Holidays
Role Located: Rockhampton Branch
Komatsu benefits:

OEM Machine Specific Training : If you dont feel you have the skillset dont worry Komatsu provides this training
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits

... Click here to view more detail / apply for Technician ? Resident Field Service

Role responsibilities:

Provide high quality customer service to internal and external clients, over the phone and through email.
Record customer orders and accurately input the details into the system.
Communicate with customers regarding changes to delivery times due to transport system adjustments to routes.
Liaise with Warehouse and Transport departments to process aditional orders.
Compile daily driver delivery paperwork.
Liaise with other departments, directing calls which cannot be resolved by the customer service team.
Ensure credits are processed in a timely manner.
Maintain the customer data base.

Role requirements:

Proficiency in Microsoft Office Suites.
Attention to detail.
Clear (written & oral) communication skills.
Ability to develop and work within a team environment.
Previous customer service experience is highly desirable.

If you feel your experience fits the above criteria, please apply ... Click here to view more detail / apply for Customer Service Operator

Qualified Support Worker


Community | Support Workers


Closing date: 14/06/2024



We are looking for people who are passionate about their community and who want to make a difference to the lives of older West Australians. Bethanie Community provides a wide variety of services to clients covering day to day living needs in their own homes including personal care, domestic and gardening services, respite services and social support in Geraldton, Perth and in the South West.  You will join a dedicated team of people who are passionate about getting to know the people they care for. This role will feed your soul.
We are seeking an enthusiastic, energetic and highly flexible individual to join our Bethanie Community Mid West team as a part -time Qualified Support Worker on a 20 - 25hr/week basis supporting areas within the Geraldton area. You are required to

... Click here to view more detail / apply for Qualified Support Worker

Graduate Opportunity

We are currently working with a global brand who are expanding their Perth based offices. The graduate role available is a Call Centre/Customer Service Representative and is to join the Perth customer service team. The role will involve.


Processing of sales orders
Handling inbound sales calls and customer enquiries
Liaison with the warehouse personnel and ensuring stock availability is monitored
Responding to customer enquiries via email and chat
Follow up with transport companies for customer orders
Processing and sending quotes
Skills/Qualifications


Bachelor?s degree is required 
Strong communication skills both written and verbal
Great customer service and interpersonal skills
Strong attention to detail
A team player
Ability to work collaboratively and autonomously
If this sounds like you,  apply now  to advance your career and discover a future of opportunities.
  
For ... Click here to view more detail / apply for Entry Level Call Centre : Customer Service Role | Annual Salary Review ? WA

Interested
















Filter / Service Franchise


Suburbs of Adelaide


This is a great opportunity to become an integral part of a privately owned and operated Pure Wat er Specialist, recognised as the industry leader.

Easy clean work with consistent reliable income
Own your own  business
Monday to Friday only
No formal qualifications necessary 
Straight forward set up 
No royalties, advertising costs or Franchise renewal fee
Work with happy customers 
Become part of a proven and successful business model 
Over 19 existing Franchisees 
  The Company With over 20 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia. Puratap is an organisation that understands the importance of






... Click here to view more detail / apply for Filter / Service Franchise