Total 979 Customer Service job vacancies in Thuringowa Central

A Nurse Grade 5 is a Registered Nurse who provides nursing services within health service settings and demonstrates competence in the provision of nursing care as specified by registration requirements, Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $121,106 p.a. is comprised of:
• An hourly rate between $41.73 - $53.53 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 5 and the Queensland Health and CQ Health commitments and values, in achievement of the organisational goals and Domains of Practice.
• Assess, plan, implement and evaluate comprehensive nursing care for consumers of the Unit in accordance with professional standards, validated practice which is consistent with the philosophy and policies of Queensland Health, Rockhampton District Mental Health Services and the National Standards for Mental Health Services.
• Participate in the development, utilisation and review of clinical pathways and care management protocols within the interdisciplinary framework.
• Deliver direct care to consumers including those with complex care needs, ensuring clinical care is evidence based and that consumers’ rights are upheld.
• Contribute actively to interdisciplinary reviews of consumer care.
• Communicate and collaborate effectively with the interdisciplinary team, external referral sources, consumers and visitors to promote consumer focus and involvement that meets the National Standards for Mental Health Services.
• Participate in the planning, implementation and evaluation of Unit induction, transition and staff development programs and activities.
• Identify and avoid or minimise risks to patients, employees, volunteers, visitors and the organisation, employees, volunteers, visitors, and the institution.
• Demonstrate participation, motivation and commitment to organisational change that promotes clinical and organisational innovation across the Business Units and maintains consistency in processes, procedures, and reporting formats.
• Be accountable for self-appraisal, own professional development and lifelong learning and acquire new skills and knowledge to meet service and patient needs that aligns with scope of practice requirements and competency standards.
• Support a positive workplace culture through the use of well-developed consultation, liaison, negotiation and conflict resolution skills, recognising the need to address issues as they arise.
• Develop, foster and maintain constructive and strong working relationships with colleagues and within the interdisciplinary team.
• Integrate the innovative use of technology and systems to deliver high quality, safe and accessible care.

Requirements:
• Mandatory qualification/s: Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of qualification: Appointment to this position requires proof of qualification and/or registration with the appropriate registration authority, including necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required
to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Commitment to develop an ability in the identification and implementation of clinical evidenced-based skill and knowledge that applies to quality, patient safety and risk initiatives and measures to facilitate continuous improvement and the achievement of The Australian Council on Healthcare Standards (ACHS).
• Demonstrate knowledge of relevant standards, clinical guidelines and advanced clinical practice related to quality, patient safety and risk.
• Ability to establish and maintain collaborative and effective relationships with all multidisciplinary team members.
• Ability to work autonomously within a quality, safety and risk framework, and undertake preventative and management strategies to minimise or prevent clinical risk as it relates to the application of relevant standards.
• Demonstrated understanding of CQ Health’s Quality and Safety Strategic direction and the ACHS National Standards for accreditation, with application to the health service.
• Strong communication skills, including both written and verbal skills.
• Demonstrated capability and knowledge in the use of contemporary word processing, report writing, spread sheeting, database, and relevant information systems
• Ability to provide support to the Business Unit and Safety and Quality Unit in the implementation and evaluation of Safety and Quality Programs developed from CQ Health’s Safety and Quality Strategic Plan.
• Ability to undertake clinical and non-clinical audits, assist with system review and education and training related to Quality and Safety under the direction of CQ Health’s Safety and Quality Unit team.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
• An hourly rate between $35.92 - $38.12 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

What's on offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
• An hourly rate between $35.92 - $38.12 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

What you'll be doing:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Psychology: The successful applicant must possess a four-year degree in Psychology (Honours, Graduate Diploma) from an accredited tertiary institution and full registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Mental Health Clinician delivers quality, recovery-based care at an advanced level to people living in the community who have been diagnosed as having serious mental health conditions. As part of a multi-disciplinary team, provides discipline specific case management to consumers as well as support for carers and families. The Mental Health Clinician liaises with clinical and non-clinical stakeholders in an advocacy capacity for their consumers (General Practice, Non-Government Organisations, internal CQHHS stakeholders).

What's on offer:
Total remuneration value of up to $128,706 p.a. is comprised of:
An hourly rate between $42.40 - $56.89 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Deliver contemporary level profession specific clinical services assessment, treatment and evaluation, within a multidisciplinary team in accordance with prescribed professional and ethical standards and applying clinical protocols including documentation.
• Within a multidisciplinary framework undertake routine tasks, ensuring the implementation in individual
• assessments, case management, diagnosis, treatment, follow-up, multidisciplinary consultation, liaison with referring agents, discharge planning and evaluation of care using appropriate outcome and data management systems.
• Demonstrate critical thinking and reasoning, problem solving skills and clinical judgement in the unit.
• Develop clinical practice knowledge and expertise through active learning within team and by engaging in professional development activities.

What we're looking for:
• Mandatory qualification/s: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Social Work: The successful applicant must hold at least a tertiary degree (or equivalent) qualification form an accredited tertiary institution in Social Work as well as eligibility for full membership to the Australian Association of Social Workers (AASW). While not mandatory, status as an AASW accreditation Mental Health Social Worker is highly regarded.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

How we'll assess you:
• Competent level of knowledge and skill to undertake routine clinical practice with a basic understanding of recovery focussed Mental Health care.
• An ability to participate in a multidisciplinary team utilising comprehensive communication skills to establish effective partnerships and provide consultation to the team as well as other government and non-government services providers.
• An ability to deliver routine older persons mental health clinical services utilising time management and prioritisation skills.
• Ability to contribute to the professional development of self and others through education, professional networking and application of evidence-based practice.

The Clinical Nurse provides a high level of specialist clinical nursing practice in the delivery of drug and alcohol health services to clients across the Central Queensland Hospital and Health Service. The position promotes harm minimisation and primary health care principles in engaging target client groups and the broader community.

What's on offer:
Total remuneration value of up to $131,900 p.a is comprised of:
An hourly rate between $54.44 - $58.30 p.h.
12.75% employer superannuation contribution
17.5% leave loading

What you'll do:
• Fulfil the responsibilities of this role in accordance with Schedule 8, Nurses and Midwives (Queensland Health and Department of Education) Certified Agreement (EB11) 2022 – Generic Level Statements (GLS) Nurse Grade 6.1 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Provision of a sound level of clinical services (which includes medication management and administration, crisis intervention treatment, provision of psychoeducation, case management, consultation, health promotion, early identification/intervention of physical health comorbidities, liaison, and education) in accordance with prescribed professional and ethical standards.
• Demonstrate ability to manage a complex clinical caseloads and independent clinical practice.
• Contribute to the development of clinical practices, procedures and protocols, for the multi-disciplinary team that supports continuum of care.

What we're looking for:
• Mandatory qualification/s: Registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) and a current annual practising certificate are mandatory for this position.
• Non-mandatory qualifications/requirements: Previous experience working within the Mental Health, Alcohol and Other Drugs environment.
• Proof of qualification: Appointment to this position requires proof of qualification and / or registration with the appropriate registration authority, including any necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identify documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens

Selection Criteria:
• Demonstrated knowledge of and/or involvement in Quality management and research processes within an integrated mental health service.
• Demonstrated competence at an advanced level in the nursing care of clients with serious mental illness including an advanced knowledge of the Queensland Mental Health Act 2016 and the National Standards for Mental Health Services.
• Demonstrated ability to work within a multi-disciplinary team and undertake independent practice.
• Demonstrated ability to mentor, develop and support staff in a collaborative manner.
• Demonstrated ability to contribute towards the efficient management of resources in an integrated mental health service.
• Strong interpersonal skills
• Quality communication skills and demonstrated ability to navigate complex and challenging situations in the acute environment.

A Nurse Grade 5 is a Registered Nurse who provides nursing services within health service settings and demonstrates competence in the provision of nursing care as specified by registration requirements, Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

On offer:
Total remuneration value of up to $121,106 p.a. is comprised of:
• An hourly rate between $41.73 - $53.53 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Duties:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 5 and the Queensland Health and CQ Health commitments and values, in achievement of the organisational goals and Domains of Practice.
• Assess, plan, implement and evaluate comprehensive nursing care for consumers of the Unit in accordance with professional standards, validated practice which is consistent with the philosophy and policies of Queensland Health, Rockhampton District Mental Health Services and the National Standards for Mental Health Services.
• Participate in the development, utilisation and review of clinical pathways and care management protocols within the interdisciplinary framework.
• Deliver direct care to consumers including those with complex care needs, ensuring clinical care is evidence based and that consumers’ rights are upheld.
• Contribute actively to interdisciplinary reviews of consumer care.
• Communicate and collaborate effectively with the interdisciplinary team, external referral sources, consumers and visitors to promote consumer focus and involvement that meets the National Standards for Mental Health Services.
• Participate in the planning, implementation and evaluation of Unit induction, transition and staff development programs and activities.
• Identify and avoid or minimise risks to patients, employees, volunteers, visitors and the organisation, employees, volunteers, visitors, and the institution.
• Demonstrate participation, motivation and commitment to organisational change that promotes clinical and organisational innovation across the Business Units and maintains consistency in processes, procedures, and reporting formats.
• Be accountable for self-appraisal, own professional development and lifelong learning and acquire new skills and knowledge to meet service and patient needs that aligns with scope of practice requirements and competency standards.
• Support a positive workplace culture through the use of well-developed consultation, liaison, negotiation and conflict resolution skills, recognising the need to address issues as they arise.
• Develop, foster and maintain constructive and strong working relationships with colleagues and within the interdisciplinary team.
• Integrate the innovative use of technology and systems to deliver high quality, safe and accessible care.

Requirements:
• Mandatory qualification/s: Current nursing registration through the Australian Health Practitioner Regulation Agency (AHPRA).
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of qualification: Appointment to this position requires proof of qualification and/or registration with the appropriate registration authority, including necessary endorsements, to be provided to the employing service prior to the commencement of duty.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required
to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

Selection Criteria:
• Commitment to develop an ability in the identification and implementation of clinical evidenced-based skill and knowledge that applies to quality, patient safety and risk initiatives and measures to facilitate continuous improvement and the achievement of The Australian Council on Healthcare Standards (ACHS).
• Demonstrate knowledge of relevant standards, clinical guidelines and advanced clinical practice related to quality, patient safety and risk.
• Ability to establish and maintain collaborative and effective relationships with all multidisciplinary team members.
• Ability to work autonomously within a quality, safety and risk framework, and undertake preventative and management strategies to minimise or prevent clinical risk as it relates to the application of relevant standards.
• Demonstrated understanding of CQ Health’s Quality and Safety Strategic direction and the ACHS National Standards for accreditation, with application to the health service.
• Strong communication skills, including both written and verbal skills.
• Demonstrated capability and knowledge in the use of contemporary word processing, report writing, spread sheeting, database, and relevant information systems
• Ability to provide support to the Business Unit and Safety and Quality Unit in the implementation and evaluation of Safety and Quality Programs developed from CQ Health’s Safety and Quality Strategic Plan.
• Ability to undertake clinical and non-clinical audits, assist with system review and education and training related to Quality and Safety under the direction of CQ Health’s Safety and Quality Unit team.

The position works collaboratively with other members of the multidisciplinary team to ensure safe and reliable care is provided within the dynamic health environment of the Mental Health Inpatient Unit.

A Nurse Grade 3 is an Enrolled Nurse who supports a Registered Nurse in the provision of person-centred care as specified by registration requirements, Nursing and Midwifery Board of Australia Nursing and Midwifery Board of Australia (NMBA) standards and codes, educational preparation, relevant legislation, and context of care.

Duties:
• Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health Award) (2015) – Generic Level Statements (GLS) Nurse Grade 3 and the Queensland Health and CQHHS commitments and values, in achievement of the organisational goals and Domains of Practice.
• Use sound interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Use nursing knowledge and skills to support and contribute to the delivery of patient centred care and to gain support to address patient care needs that are outside scope of practice.
• Contributes to the development and review of care plans, in collaboration with the Registered Nurse and the patient.
• Monitor the impact of nursing care and maintain ongoing communication with the Registered Nurse regarding patient health and functional status to assist decision making and provision of care.
• Organise own workload to facilitate planned nursing care and gain support from others if workload is not being achieved or patient care needs exceed scope of practice.
• Practice at a competent level of practice in accordance with relevant professional competency standards and codes.
• Contribute to the use of evidence-based practice and continuous quality improvement in care delivery to achieve the goal of continuous improvement of patient outcomes.
• Undertake self-appraisal and professional development to meet identified learning needs and Nursing and Midwifery Board of Australia Continuing Professional Development Registration Standard requirements.
• Implement and comply with policies, procedures, work instructions, regulations and standards which impact upon the position.

What we're looking for:
• Mandatory qualification/s: Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) with an annual practicing certificate.
• Upcoming graduates awaiting conferral of qualifications and registration will be considered for this role.
• Proof of identity documents: Candidates must provide certified copies of requested proof of identity documents for the purposes of General Criminal History and National Police Certificate checks.
• Proof of qualification: Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
• Disclosure of Serious Disciplinary History: Under the Public Sector Act 2022, applicants are required to disclose any previous serious disciplinary action taken against them.
• Shift work: Appointees will be required to work all shifts in accordance with the unit roster.
• Licence to operate vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
• Travel: Travel throughout the health service may be required as part of this position.
• Vaccine Preventable Diseases: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment
Health Employment Directive No. 01/16:
o Measles, Mumps, Rubella (MMR)
o Varicella (chicken pox)
o Pertussis (whooping cough)
o Hepatitis B
o All new employees who will be working in clinical areas must be assessed for their risk of tuberculosis and screening undertaken if required.
Further vaccinations may be required due to risks for a role; examples include:
o Hepatitis A – Workers in regular contact with untreated sewerage
o Q Fever – Research or Laboratory staff regularly handling specimens
o Influenza

Selection Criteria:
• Interpersonal and communication skills that support therapeutic nurse-patient communications and working within a multidisciplinary team environment.
• Nursing knowledge and skills to competently assess, implement, and evaluate patient care within scope of practice.
• Ability and motivation to continually progress own competency along the continuum from novice to advanced level.
• Contribution to continuous quality improvement in care delivery.

On offer:
Total remuneration value of up to $86,259 p.a. is comprised of:
An hourly rate between $35.92 - $38.12 p.h.
12.75% employer superannuation contribution
17.5% leave loading

Client Care Operator







Job reference:  #10045   Brand:  Laverty Pathology   Location:  60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)   Work type:  Full Time (Permanent)  38 hours per week   Schedule:  Positions cover shifts 24 hours a day, seven days per week as required   About  us Laverty Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500 people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination




... Click here to view more detail / apply for Client Care Operator

About the Role
We are currently seeking an experienced Technology Desktop Support Officer for a permanent position at our mine site in Blackwater. You will become an integral member of the Technology team, reporting to the Superintendent, Service Delivery. In this role, you will provide first-level application and desktop hardware support to internal employees and stakeholders located at the mine site, corporate office, and remote users.
Your role will be interesting and varied, and will include:

Delivering exceptional customer service to both internal and external customers of the Technology team at the mine site.
Communicating technology knowledge and best practices effectively to influence people and deliver superior outcomes.
Identifying and recommending opportunities to improve costs and efficiencies through the utilization of technology.
Managing technology assets at the mine site to ensure we are getting value from the investment.

What You'll Bring ... Click here to view more detail / apply for Technology Desktop Support Officer

About the Role
We are currently seeking an experienced Technology Desktop Support Officer for a permanent position at our mine site in Blackwater. You will become an integral member of the Technology team, reporting to the Superintendent, Service Delivery. In this role, you will provide first-level application and desktop hardware support to internal employees and stakeholders located at the mine site, corporate office, and remote users.
Your role will be interesting and varied, and will include:

Delivering exceptional customer service to both internal and external customers of the Technology team at the mine site.
Communicating technology knowledge and best practices effectively to influence people and deliver superior outcomes.
Identifying and recommending opportunities to improve costs and efficiencies through the utilization of technology.
Managing technology assets at the mine site to ensure we are getting value from the investment.

What You'll Bring ... Click here to view more detail / apply for Technology Desktop Support Officer

Technician - Field Service
Description
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today?s most innovative thinkers to solve the world?s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That?s what #LifeAtCummins is all about.
We are looking for talented Field Service Technician's to join our team specialising in engine repairs and maintenance for our Emerald, QLD branch. We have roster options available, either 5/2 or 7/7!
In this role, you will make an impact in the following ways:

Deliver a first-class service to our customers across automotive, mining, marine, rail, industrial, agricultural and power generation
Complete repairs and maintenance of heavy diesel products and attend to breakdowns in

... Click here to view more detail / apply for Technician ? Field Service

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Komatsu is expanding! We're seeking a skilled Resident Technician to join our Field Service Department. You'll maintain and repair our range of equipment, ensuring top performance and quality. You'll also support communication and data collection to strengthen relationships with our customers.
Roster: 7/7 Day Shift Roster; not on a mine site; home every night; No Public Holidays
Role Located: Rockhampton Branch
Komatsu benefits:

OEM Machine Specific Training : If you dont feel you have the skillset dont worry Komatsu provides this training
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits

... Click here to view more detail / apply for Technician ? Resident Field Service

Interested
















Filter / Service Franchise


Suburbs of Adelaide


This is a great opportunity to become an integral part of a privately owned and operated Pure Wat er Specialist, recognised as the industry leader.

Easy clean work with consistent reliable income
Own your own  business
Monday to Friday only
No formal qualifications necessary 
Straight forward set up 
No royalties, advertising costs or Franchise renewal fee
Work with happy customers 
Become part of a proven and successful business model 
Over 19 existing Franchisees 
  The Company With over 20 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia. Puratap is an organisation that understands the importance of






... Click here to view more detail / apply for Filter / Service Franchise

Interested
















SCHOOL AGE CUSTOMER ASSISTANTS


Dubbo NSW 2830


POSITION OVERVIEW We always encourage school aged children to apply because starting work is a great opportunity for children to develop new skills and learn responsibility while making their own money for the first time. Skills learned along the way include Active listening, Problem solving, Team work, Time management, and Communication. 

Award Wages
Opportunity to learn and develop new skills
We are always looking for a bright, bubbly and helpful SCHOOL AGED ASSISTANT for our Store.   ABOUT THE ROLE.... The Ten Tops assistant`s main responsibility is to ensure their section/store is adequality stocked & well merchandised to maximise sales. The presentation of their given sections (pulling forward). Crushing of cardboard & Excellent customer






... Click here to view more detail / apply for SCHOOL AGE CUSTOMER ASSISTANTS

Work for the nation's largest disability and aged care provider
FULL Day shift roster available
Multiple positions - Apply now!

The Opportunity:
Come and join our team! We are seeking a Community Disability Support Worker located in Kyneton. You will be responsible for support a customer with daily living tasks, supporting them to live an independent and holistic life. Each day may look a little different but your work will be centered around the following:

Providing support in everyday daily activities around the home
Providing support with hygiene and personal care
Assistance, support, and chaperoning activities outside the home environment
Assisting with medication compliance which may include the dispensation of prescription medication
Meal assistance which may include meal preparation
Assistance with slide transfers

To be successful in this role you will have:


... Click here to view more detail / apply for Support Worker ? Community ? Kyneton

Are you looking for meaningful work in a supportive environment with career development opportunities?

The Organisation:

Respect Group Limited is a rapidly growing, not-for-profit, progressive, and purpose-driven aged care provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

The Positions:

We are seeking 15 Personal Care Assistants to join our team at our RM Begg aged care home, located at 27-35 Epping St KYNETON VIC 3444

Each candidate will be engaged on a full-time basis (38 hours per week); however, we would consider part-time (a minimum of 30 hours per week) if that were the candidate’s preference.

The proposed commencement date for each successful candidate would be approximately July/ August 2024.

The successful candidates will join our dynamic and supportive care team and will provide competent personal care, support and assistance to our residents under the direction and guidance of the senior clinical team.

Key duties and responsibilities include assisting residents with activities of daily living and lifestyle in accordance with an individual’s care plan, attending to care duties as allocated and/or delegated by the Registered or Enrolled Nurse, assisting with meal delivery and refreshments, and recording observations on relevant assessment charts and documenting an individual’s progress notes.

The successful candidates will have:

• A relevant qualification or the willingness to undertake on-the-job training.
• A genuine interest for working in aged care.
• An ability to communicate with a diverse range of people.
• A capacity to manage a diverse and demanding workload.
• The ability to work as part of a team.
• Flexibility for shift work including nightshift and weekends.
• A current NDIS Worker Screening Check. Respect will assist each successful candidate to obtain the required certification.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Respect offers:

• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.
• A staff recognition program to acknowledge and reward everyone’s contribution to our organisation.
• Over-Award conditions of employment in accordance with our Limited Enterprise Agreement 2017-2020.
• Pay incentives, including not-for-profit salary packaging, so you can increase your tax-free threshold from $18,000 to $34,000.
• Access to our employee discount program and corporate insurance partnerships.

The applicable hourly rate is between $28.67 (unqualified) to $30.11 (Certificate III) plus penalty rates and applicable shift allowances as provided by our enterprise agreement.

This could be your chance to get your start in a lucrative industry. 

Housekeeping Kitchen hand bar and retail dutiees
FIFO from Townsville or Rockhampton airport
14 days on 7 days off 10 hours a day
Full time permanant opportunity with guaranteed hours
Based at our Camp 6 or Labona Mine site
Flights, Accommodation, Meals and Uniform provided
Retail discounts, referral programs and fantastic career progression   opportunities
Our pre employment medical process requires you to have Australian Citizenship or an Australian drivers licence - mandatory



Were looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternatetransferrable skill set with apositive can-do attitude. Your next adventure awaits!  


What do Service Attendants do?   Service attendants are hospitality-minded specialists that help improve quality




... Click here to view more detail / apply for Service Attendant

Hitachi Benefits

TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity
Competitive pay rate:  A rewarding above award base pay rate 11% Super
Health: Discounted Medibank health insurance policy
Wellness program: access to Employee Assistance Program
Stability: Permanent Full-Time Position in a leading OEM with long-term job security
Uniform: Generous uniform supplied with Full PPE
Training and Development: Continuous training and upskilling with real career development opportunities, Start your rewarding career now!
Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods
Company culture: Supportive management who value your input in finding new and improved ways to achieve success. Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

 
About the Opportunity
Due to the growth of ... Click here to view more detail / apply for Customer Support Representative

Posted: 15/05/2024

Closing Date: 02/06/2024

Job Type: Permanent - Full Time

Location: Orange City Council

Job Category: Administration and Office


Weekly Hours:  35 (Flexible work arrangements including rostered days off available) Salary: $1149.79 to $1253.27 (plus allowances)
View the full Position Description by clicking (this link will work on Councils website)
Are you passionate about administration and customer service? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we want you to join our team at the Orange Aquatic Centre!
About the Orange Aquatic Centre
The Orange Aquatic Centre is a purpose-built facility that has been serving the community since 2012. Our centre offers a range of amenities including heated indoor and outdoor pools, diving facilities, beach

... Click here to view more detail / apply for Administration Officer ? Aquatic Centre

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Apply Now
















Counter Sales & Customer Service


Ballarat VIC, Australia




Collaborate as a team to deliver the best customer experience
Be a critical part of driving branch success
Monday to Friday only
Polyaire Pty Ltd is a dynamic and fast-growing international manufacturer of quality Air-conditioning Products and AirTouch Smart Air Conditioning technologies. Established in 1973, our headquarters are located in SA, with 27 branches across Australia.   Our Ballarat branch is currently looking for a dedicated and reliable team member to join us in the role of internal counter sales and sales administration. This position will suit a self-motivated, 'hands on' individual who enjoys performing a variety of duties and tasks and working as a key member of the team.    Your






... Click here to view more detail / apply for Counter Sales & Customer Service

Platypus Shoes is the #1 sneaker destination with over 150 stores across Australia and New Zealand. Housing an extensive collection of iconic global brands, we pride ourselves on stocking the latest and greatest footwear and apparel. Our ranges are carefully selected so you can find a treasured iconic style or a newly engineered silhouette. At Platypus we value your ability to express your own personal style. Our Sneakers. Your Story.



About us:
Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand with over 20 brands & 21 online platforms.
  The Role: We are looking for passionate and driven retailers to join our team. You will support the Management team in driving sales, operational excellence and play an integral part in the stores success.   Benefits &

... Click here to view more detail / apply for Platypus Sales Assistant ? Myer Centre SA

Apply Now
















Service Workshop Controller


Artarmon NSW 2064


Mercedes-Benz North Shore is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art Service Centre at Artarmon have been looking after the needs of our customers on the North Shore for over 50 years. We are delighted to offer this exciting new opportunity for someone to join our growing team.   About the Role: We are now looking for a Mercedes-Benz  Workshop Controller to join the team at Artarmon.   What we are looking for:

Outstanding level of accuracy to achieve departmental goals







... Click here to view more detail / apply for Service Workshop Controller

Job reference:  #10002   Brand:  Lumus Imaging   Schedule:  Various shifts between Monday to Sundayand Public Holidays, as required About us QML Pathology is part of Healius' Pathology division, one of Australia's leading providers of private medical laboratory and pathology services. We operate about 100 medical laboratories and 2,000 patient collection centres across metropolitan, regional and remote Australia. Each year, we provide one in every three pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals to small and remote Australian Aboriginal communities.   About the role As Collection Lead, you will be responsible for the management of a designated area of ACC (Accredited Collection Centre) sites and the coordination of day-to-day operations,
... Click here to view more detail / apply for Medical Receptionist