Total 16 tourism management job vacancies in Customer Service category in WA - Perth - Inner and Western Suburbs

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.



PERSOLKELLY have recently been appointed as the sole recruitment partner for the Western Australian Electoral Commission and will be working to provide a 10,000 strong workforce, to deliver the next state election in .


We are currently looking for the below roles to assist with the State Elections next year:-


 

Location : Processing Centre (Perth CBD)

Hours : Must be able to work weekdays and Saturday 8th March

Length : Ranging from 1 day to 1 month


 

1. Senior Facility Assistant


    The Senior Facility Assistant will be working with the Facility Coordinator and supporting the set-up and pack-up of all
... Click here to view more detail / apply for Processing Centre ? Management Roles (Perth CBD) ? 2025 State Election

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.



PERSOLKELLY have recently been appointed as the sole recruitment partner for the Western Australian Electoral Commission and will be working to provide a 10,000 strong workforce, to deliver the next state election in .


We are currently looking for the below roles to assist with the State Elections next year:-


 

Location : Processing Centre (Perth CBD)

Hours : Must be able to work weekdays and Saturday 8th March

Length : Ranging from 1 day to 1 month


 

1. Senior Facility Assistant


    The Senior Facility Assistant will be working with the Facility Coordinator and supporting the set-up and pack-up of all
... Click here to view more detail / apply for Processing Centre ? Management Roles (Perth CBD) ? 2025 State Election

MinRes can offer you!

ASX 200 Company - A dynamic global leader with cutting edge innovation
We invest in your career, with a focus on leadership, upskilling, training and development programs
Live Your Best Life! Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life Health, Family, Recreation and Your Future with MinRes

APPLY NOW to join the  MinRes Family , a Company on the Move!
The Opportunity
Mineral Resources is seeking  ITIL Service Management Lead to join our IT Operations team. You will be responsible for leading and managing the Major Incident and Change Management functions within the IT Service Management framework.
A key component of the role is to ensure major incidents are effectively managed to restore service operations as quickly as possible, minimising impact on business operations. Additionally, the ... Click here to view more detail / apply for ITIL Service Management Lead

Horsley Park location | $35 per hour Super
Flexible to cover shifts between 8am - 5.30pm, Monday to Friday
Temp with possibilities of perm | No access to public transport
About the Company
Join a leading global logistics company as a Customer Service Representative where you'll be the backbone of a high-profile account. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, this role is for you.
About the role 

Manage order processing and track deliveries using ERP systems
Provide timely, accurate communication with clients and stakeholders
Manage a team inbox of customer enquiries
Investigate order discrepancies and process returns
Handle multiple tasks with precision in a high-pressure setting
Collaborate with internal teams to ensure seamless order management and issue resolution
About you

Experienced with an ERP system
... Click here to view more detail / apply for Customer Service Representative ? Logistics Order Management

Voyages Indigenous Tourism Australia requires 2 workers to work within our Front Office Department as a Guest Service Agent checking in and out guests, answering enquiries and processing payments located in Yulara, NT.

The day-to-day duties may include:

• Provide a high standard of quality service to all guests by responding to all enquiries and issues efficiently
• Check arrivals sheet, undertake site inspections of rooms, and attend to any room changes as
necessary, advising all relevant department of changes
• Process hotel charges to guests’ accounts, ensuring bills are accurate and that payments are
processed correctly and securely
• Operate switchboard functions, handling all calls promptly and professionally

You will be required to use tools and equipment such as computers, eftpos machines, point of sale system, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a full-time basis of $27.33 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 2) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around May 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

$35 per hour Super | 38 hours per week
Eastern Creek area | Supply Chain
ASAP Start | Drivers licence and car essential - no public transport access
About the Company    
This is an excellent opportunity to join a highly reputable brand. They are number one in their industry, globally and are a highly regarded team for their ability to deliver a high-end, Logistics service.
 
About the role
They are currently seeking a Customer Service Professional with SAP Order Management experience to join their growing team.   
Reporting to the Customer Service Supervisor, you will be required to work within a fast paced, high volume service delivery environment completing the end-to-end order management process.   


Provide professional phone and email customer service
Answering order enquiries and providing prompt responses
Processing complex sales orders in a
... Click here to view more detail / apply for Customer Service Representative ? Order Management

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we’re on the hunt for a Service Management Specialist to join our growing team.

Here's what you'll be doing:

• Identify, categorise, escalate and manage Major Incidents providing effective oversight and governance.  
• Coordinate technical teams and vendors to ensure a focused, timely resolution to Major Incidents.
• Act as the central point of contact for Major Incidents providing regular updates and fielding queries from key stakeholders.  
• Oversee company adherence to SLA’s day-to-day to ensure client expectations are met or exceeded. 
• Coordinate resources and investigations to ensure timely resolution of Problem records to minimise impact on clients.  
• Identify trends in incidents to address recurring issues proactively, collaborating with relevant teams for long-term solutions. 
• Identify and implement process improvements to streamline operations. 
• Collaborate with other departments to deliver the best quality solutions.

Here's what you'll bring:

• Intermediate experience in IT service management, preferably within an MSP environment. 
• Strong understanding of ITIL best practices and ITSM frameworks supported by ITIL certifications. 
• Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders. 
• Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines. 
• Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly. 
• Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment. 

We would also require the ideal candidate to participate in a 24/7 on call roster.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working with team anchor days to support collaboration
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Horsley Park location | $35 per hour Super
Flexible to cover shifts between 8am - 5.30pm, Monday to Friday
Temp with possibilities of perm | No access to public transport
About the Company
Join a leading global logistics company as a Customer Service Representative where you'll be the backbone of a high-profile account. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, this role is for you.
About the role 

Manage order processing and track deliveries using ERP systems
Provide timely, accurate communication with clients and stakeholders
Manage a team inbox of customer enquiries
Investigate order discrepancies and process returns
Handle multiple tasks with precision in a high-pressure setting
Collaborate with internal teams to ensure seamless order management and issue resolution
About you

Experienced with an ERP system
... Click here to view more detail / apply for Customer Service Representative ? Logistics Order Management

Street parking available
Brilliant team environment
Opportunities for progression

We currently have an excellent opportunity for a smart and enthusiastic candidate to join a busy Technical Solutions company based in Kings Park within customer service and administration.
This role will be reporting to the General Manager, Customer Service Manager as well as assisting the Customer Service team.
Specifically within this position your responsibilities will include:

Taking all inbound calls
Extensive data entry
Assisting customer with technical product information over phone and email
Raising purchase orders
Having cross-department communication such as marketing, sales and logistics
Follow up on invoices
Other Customer Service support as required

To be considered for this role, the following personal qualities are required:

Friendly and can do attitude
Ability to communicate effectively
Proactive and inquisitive nature

... Click here to view more detail / apply for Customer Service and Order Management

$35 per hour Super | 38 hours per week
South West Sydney | Supply Chain and Tel-Co Leader
ASAP Start | Drivers licence and car essential - no public transport access
About the Company    
This is an excellent opportunity to join a highly reputable brand. They are number one in their industry, globally and are a highly regarded team for their ability to deliver a high-end service.
 
About the role
They are currently seeking multiple professional Customer Service Specialists with SAP Order Management experience to join their growing team in South West Sydney Region.  
Reporting to the Customer Service Supervisor, you will be required to work within a fast paced, high volume service delivery environment completing the end-to-end order management process.   


Provide professional customer service
Answering enquiries. providing prompt responses
Processing complex sales orders
... Click here to view more detail / apply for Customer Service ? Order Management

Manger Service Management


Digital & Technology | Perth


Closing date: 05/07/2024



The time to join Synergy has never been more exciting because youll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.
We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.
Synergy is proud to be Western Australias largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south
Click to discover more

... Click here to view more detail / apply for Manger Service Management

Document Management Support







Requisition ID: 275915 

  Relocation Authorized: None 
Telework Type: Full-Time Office/Project 
Work Location: Perth, WA 
  Bechtel Mining and Metals is seeking an experienced person to become Document Management Support and join our Perth team.     What We Offer: There are many reasons why choosing to join Bechtel is one of the best career decisions you will ever make. In addition to working with talented, dedicated people and having the opportunity to play an integral role in stimulating and challenging local and international projects, Bechtel is committed to offering you the benefits and resources to live a healthy life. With a market aligned salary package and annual discretionary performance bonus scheme in place, employee wellbeing is also at the centre of our business -




... Click here to view more detail / apply for Document Management Support

About the Role: The Identity Integration Engineer, focused on Customer Identity, holds a vital technical position within the Identity and Access Management (IAM) function. This role is responsible for designing, implementing, and optimizing identity integration solutions to ensure seamless and secure access for external users within an Azure and AWS Cloud environment. The Senior Identity Integration Engineer collaborates closely with stakeholders to understand integration requirements, architect robust solutions, and provide technical leadership in integrating customer identity systems and platforms with other systems and applications. Responsibilities: Lead the design, implementation, and optimization of identity integration solutions for customer identity systems and platforms. Collaborate with stakeholders to gather integration requirements and translate them into effective technical solutions. Architect and configure identity integration components, ensuring alignment with security standards and compliance regulations. Optimize integration solutions for scalability, performance, and reliability, leveraging industry best practices and emerging technologies. Troubleshoot complex identity integration issues and provide timely resolution within agreed…

Click here to view more detail / apply for EL1 Customer Identity & Access Management Integration Engineer

We are looking for someone who:
• Has a true passion for Early Childhood Education & Care
• Has a vibrant energy and is an uplifting team player and leader.
• Focuses on continuous improvement and believes in the professional growth of you and your fellow team members.

About the Role:
As the Service Manager you will be passionate, knowledgeable, and driven. You will have the experience to lead, inspire and manage the team of educators and run the day-to-day operations of the Service in line with the company policies and procedures, and legislative requirements. You will model compliance, leadership, creativity and innovation while ensuring a safe, positive and fun working space. You will demonstrate commitment to customer service and an ability to build, nurture and maintain excellent relationships with our team, our families and our children.

At Sparrow Early Learning Greenwood we pride ourselves on the amazing relationships we build with families, always encouraging their input and to become more involved within the centre and community. We wish to inspire and extend on each child’s learning and help prepare them for the transition to school and life

What you’ll need:
• Bachelor of Education (Early Childhood Education) or Diploma of Early Childhood Education & Care
• Minimum 2 years’ experience in a current ELC Service Manager role
• High-level knowledge & understanding of the Early Years Learning Framework and National Quality Standards,
• Current & Valid Working with Children Check
• First Aid and CPR certificates including Asthma and Anaphylaxis training.
• Confidence when communicating with all levels of management.
• A strong ability to inspire, motivate and maintain a positive culture within our service.

The Sparrow Benefits:
• Financial Satisfaction: We pay above Award rate.
• Generous incentives: Up to 95% Childcare Discount for all* staff, Paid Birthday leave*, access to rewarding Referral Programs, Service Manager Bonus*, Annual Managers Retreat.
• Continuous Learning: We’ re here to help you thrive. Your satisfaction and progression is our priority. Expand your knowledge at any time through The Learning Studio, our online learning platform.
• Recognition: We reward for outstanding efforts with our monthly National and Service based recognition programs
• Support: You’ll received support from within the Service as well as from the state leadership team and the National Support Office. Close-knit regional support with only 6 other Services in your cluster. Regular Mentor Group Support Meetings and Cluster Network Meetings. Education and Practice Consultant Support
• Culture: We love Team Building Celebrations! Sparrow is more than a workplace. When joining Sparrow, you will become part of the family. We nurture a warm and inclusive culture where everybody feels valued and finds joy in coming to work each day. Education and Practice Consultant Support

At Sparrow Early Learning we are a professional early childhood education team dedicated to creating quality, child-led learning programs where children feel valued and safe. Our guiding principles are to Inspire, Nurture and Grow. We adopt a holistic approach to children’s learning through our Reggio Emilia inspired environments, rituals, and experiences.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

At Sparrow, we are an equal opportunity employer that is proud of our inclusive and diverse work environment.

Salary range between $70,000 - $90,000

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com The Opportunity: Are you passionate about driving excellence in IT service delivery? Do you thrive in an environment where you can make a significant impact through data-driven insights and continuous improvement initiatives? If so, we have the perfect opportunity for you. We're hiring a SIAM Governance Specialist to join us at Toll Group! This is a full-time role based in Sydney Olympic Park with hybrid working flexibility. This is a brand new role in our organisation, which means you'll have the chance to shape and mold your role, making it uniquely yours. If you're ready to make an impact and drive change, apply now and become a part of Toll Technology! A Day in the Life of a SIAM Governance Specialist at Toll Group:

Lead the design and validation of performance measures reporting, ensuring accuracy and driving insights that shape our strategic direction.
Take ownership of tracking Toll service metrics, spearheading continuous improvement efforts that elevate our standards of excellence.
Collaborate closely with Value Stream Leads to enhance visibility into performance tracking for both IT and Toll Business Units, fostering a culture of accountability and achievement.
Forge dynamic partnerships with Service Partners to enable comprehensive governance reporting, empowering our teams to make data-driven decisions at every level.
Foster collaborative and productive relationships with Service Providers, leveraging their expertise to enhance service delivery and drive innovation.
Utilize cutting-edge tools and techniques to extract and analyze data, providing actionable insights and recommendations that propel our organization forward.


What You'll Need to Succeed:

Excellent stakeholder management skills, with the ability to engage effectively with senior stakeholders and build relationships
Demonstrated experience within a similar role.
Data-driven approach with an analytical mindset
Strong initiative, motivation, and organizational skills
Ability to prioritize tasks and work independently under strict deadlines
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com Please click here to apply.

The Opportunity
Worldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansion has created an opportunity to build a truly global workforce, integrating Worldline Services Australia our Australian operations into a seamless international team.
Our advanced support specialists under Worldline Services Australia entity, a part of Worldline group needs to qualify all the production issues escalated by Regional Support regarding our Front to back payment solution and develop/propose way for mitigation when possible.

Annual Salary - $80,000 - $90,000 + super

Key Responsibilities:
• Provide advanced software support for payment solutions (Front to back) offered by WL.
• Troubleshoot software issues reported by WL our customers and partners through our Regional WSA Support, related to terminal payment software & platform: analyze communication traces, application logs, review source code/specifications and provide solutions in a timely manner.
• Ensure the quality of requests escalated (defect, enhancement, configuration…) with a deep analysis & conclusion to the appropriate stakeholders.
• Closely work with Operations to mitigate impact on production issues.
• Develop/update tools for troubleshooting or internal use.
• Where appropriate, review, create and distribute guidelines & best practices.
• Identify opportunities to improve service efficiencies.
• Provide ad-hoc training when necessary.

Behavior skills:
• Strong communication skills mandatory
• Candidate must be an effective communicator (both verbaland written)
• The role entails frequent communication with diverse stakeholders including 3rdparties, Operations, R&D, Project Managers, Customer Success Managers, teams in charge of provisioning, L1 regional support...
• Ability to translate technical information to a non-technical audience and vice versa
• Someone who exhibits self-motivation skills
• Ability to work collaboratively with other departments to resolve complex issues.
• Ability to manage priority conflicts and set appropriate expectations.
• Results driven
• Quick learner
• Analytical and logical
• Team player

Education Qualifications / Experience Requirements:
• Problem solving skills
• Experience in troubleshooting software issues
• Proficiency in C/C++, Python, shell scripts development
• Proficiency in Linux environments.
• Experience in Oracle or PostgreSQL.
• Experience in TCP/IP and SSL/TLS communications, understanding of TCP/IP and SSL/TLS
• Knowledge in payment solutions & cryptography would be ++

Perks & Benefits
At Worldline Services Australia you’ll get the chance to be a part of Worldline group which is at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career..
• 12 weeks of paid parental leave for primary carers
• Lifestyle leave
• Employee stock purchase plan
• Access to Employee Assistance Program (EAP) plus more

Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com