Voyages Indigenous Tourism Australia requires 2 workers to work within our Front Office Department as a Guest Service Agent checking in and out guests, answering enquiries and processing payments located in Yulara, NT.
The day-to-day duties may include:
• Provide a high standard of quality service to all guests by responding to all enquiries and issues efficiently
• Check arrivals sheet, undertake site inspections of rooms, and attend to any room changes as
necessary, advising all relevant department of changes
• Process hotel charges to guests’ accounts, ensuring bills are accurate and that payments are
processed correctly and securely
• Operate switchboard functions, handling all calls promptly and professionally
You will be required to use tools and equipment such as computers, eftpos machines, point of sale system, work individually and in a team with others, and have the ability to work quickly and with accuracy.
The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.
You will be employed on a full-time basis of $27.33 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 2) and receive a minimum of 38 hours per week.
The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.
Work is expected to commence on or around May 2025 for a period of 12 months.
Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.
Candidates should be motivated and be able to learn quickly.
The day-to-day duties may include:
• Provide a high standard of quality service to all guests by responding to all enquiries and issues efficiently
• Check arrivals sheet, undertake site inspections of rooms, and attend to any room changes as
necessary, advising all relevant department of changes
• Process hotel charges to guests’ accounts, ensuring bills are accurate and that payments are
processed correctly and securely
• Operate switchboard functions, handling all calls promptly and professionally
You will be required to use tools and equipment such as computers, eftpos machines, point of sale system, work individually and in a team with others, and have the ability to work quickly and with accuracy.
The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.
You will be employed on a full-time basis of $27.33 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 2) and receive a minimum of 38 hours per week.
The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.
Work is expected to commence on or around May 2025 for a period of 12 months.
Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.
Candidates should be motivated and be able to learn quickly.
