Wanting a change from hospitality or retail apply now! Your new company Hays Recruitment is seeking dedicated and customer-focused individuals to join our client's dynamic team in the insurance sector. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support. Your new role
Handle inbound customer enquiries related to insurance products and services.
Provide accurate information and resolve customer issues efficiently.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to ensure high-quality service delivery.
Adhere to company policies and procedures.
What you'll need to succeed
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment.
Previous experience in a call centre or customer service role is preferred.
Basic computer skills and proficiency in using CRM systems.
What you'll get in return
Competitive salary package including superannuation. + Bonus potential.
Permanent full-time position with job stability.
Opportunity for career growth and development.
Supportive and inclusive work environment.
Flexible roster with only one Saturday per month.
What you need to do now If you are passionate about customer service and looking for a rewarding career in the insurance industry, we would love to hear from you! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.
Handle inbound customer enquiries related to insurance products and services.
Provide accurate information and resolve customer issues efficiently.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to ensure high-quality service delivery.
Adhere to company policies and procedures.
What you'll need to succeed
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment.
Previous experience in a call centre or customer service role is preferred.
Basic computer skills and proficiency in using CRM systems.
What you'll get in return
Competitive salary package including superannuation. + Bonus potential.
Permanent full-time position with job stability.
Opportunity for career growth and development.
Supportive and inclusive work environment.
Flexible roster with only one Saturday per month.
What you need to do now If you are passionate about customer service and looking for a rewarding career in the insurance industry, we would love to hear from you! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.
