PURPOSE OF THE ROLE
The Sales and Service Continuous Improvement Teams purpose is to;
Ensure delivery of initiatives with project & change management expertise
Work with the business to deliver problem definition and solution design with Business and Process Analysis expertise.
Enable every member of the S&S team to understand the skills and processes required to implement change successfully in the Business.
Deliver excellence in day-to-day operational support.
Reporting to the Sales & Service Continuous Improvement Manager, the Business Analyst will ensure the successful design and development of solutions for Sales and Service. This will include analysis activities for new business processes, new products and operational process improvements. The Business Analyst will need to define and document business requirements, model business processes, define & document IT functional specifications and coordinate user acceptance testing.
POSITION ACCOUNTABILITIES
The Business Analyst will work ... Click here to view more detail / apply for Business Analyst
The Sales and Service Continuous Improvement Teams purpose is to;
Ensure delivery of initiatives with project & change management expertise
Work with the business to deliver problem definition and solution design with Business and Process Analysis expertise.
Enable every member of the S&S team to understand the skills and processes required to implement change successfully in the Business.
Deliver excellence in day-to-day operational support.
Reporting to the Sales & Service Continuous Improvement Manager, the Business Analyst will ensure the successful design and development of solutions for Sales and Service. This will include analysis activities for new business processes, new products and operational process improvements. The Business Analyst will need to define and document business requirements, model business processes, define & document IT functional specifications and coordinate user acceptance testing.
POSITION ACCOUNTABILITIES
The Business Analyst will work ... Click here to view more detail / apply for Business Analyst
