About the Company: Davidson is excited to partner with a renowned national organisation that is dedicated to making a positive impact. As a not-for-profit social enterprise, this organisation is committed to delivering exceptional service to its customers and their families. With a focus on giving back to the community, they excel in providing support, outstanding customer service, and enhancing the lives of those they serve. About the Role:
The team acts as the 'face' of the organisation, handling a diverse range of enquiries. A comprehensive 'support directory' is used to effectively manage incoming enquiries
Engage with customers via phone, email, web chat, and more.
Monday to Friday 7am to 5:30pm
Navigate multiple technology systems and databases
Understand and address the unique needs and concerns of families calling in.
Provide initial guidance in selecting appropriate early learning options for families and book tours to
... Click here to view more detail / apply for Family Support Consultant
The team acts as the 'face' of the organisation, handling a diverse range of enquiries. A comprehensive 'support directory' is used to effectively manage incoming enquiries
Engage with customers via phone, email, web chat, and more.
Monday to Friday 7am to 5:30pm
Navigate multiple technology systems and databases
Understand and address the unique needs and concerns of families calling in.
Provide initial guidance in selecting appropriate early learning options for families and book tours to
... Click here to view more detail / apply for Family Support Consultant
