Administrative Assistant / Client Service
Norwest Business Park
Family Law Practice
Permanent Opportunity - 9 Day Fortnight
Attractive Salary Package
About Us:
We are a vibrant boutique Family Law practice in Sydney dedicated to providing compassionate and efficient solutions for couples navigating financial and parenting disputes. We work in an emotional and sometimes challenging area of the law and therefore professional, sensitive and prompt customer service is our goal.
About You:
You will be an integral member of our busy practice – often the first point of contact along with providing assistance to our Principal Mediator/Arbitrator and Operations Manager in various secretarial and administrative duties including and not limited to:
*New client enquiries via telephone and email
*Preparation and continued updating of digital case files
*Preparing correspondence and agreements using established templates
*Following up clients/lawyers in relation to various aspects of the mediation and arbitration events
*Invoicing and coordination of the customer feedback program
*Ad hoc duties to support the practice
To be successful in this role you will ideally have
*Experience in family law and/or litigation management
*Success in a secretarial and/or administrative support capacity
*Commitment to client service and strong interpersonal skills
*Excellent time management and organisational skills including an ability to prioritise tasks and competing deadlines
*Confident to liaise with professionals at all levels
*Professionalism when handling confidential information
*A proactive approach to work with a focus on punctuality and work quality
*Foster a positive team culture through regular meetings and reviews
*Take on additional tasks to support our office's success
Qualifications and Skills
*Competent Office365 Skills (Word, Excel & PowerPoint, Sharepoint, OneDrive)
*Familiarity with CRM Systems and Marketing tools a plus (e.g. Smokeball, Jotform, DocuSign, Mailchimp, Hubspot)
*Experience with accounting platforms – Xero
*Comfort with online communication platforms and systems.
*Professionalism, respect, and a commitment to client confidentiality.
Days/Hours/Annual Leave:
*8.30am to 5.00pm - 9 Day Fortnight
*5 weeks annual leave (pro rata) for the shutdown period over Christmas
Are you ready to bring your positivity and skills to our team? If you’re excited about this opportunity, please email your resume and a brief cover letter addressing the job criteria to Chris McKenzie today.
[email protected]
Norwest Business Park
Family Law Practice
Permanent Opportunity - 9 Day Fortnight
Attractive Salary Package
About Us:
We are a vibrant boutique Family Law practice in Sydney dedicated to providing compassionate and efficient solutions for couples navigating financial and parenting disputes. We work in an emotional and sometimes challenging area of the law and therefore professional, sensitive and prompt customer service is our goal.
About You:
You will be an integral member of our busy practice – often the first point of contact along with providing assistance to our Principal Mediator/Arbitrator and Operations Manager in various secretarial and administrative duties including and not limited to:
*New client enquiries via telephone and email
*Preparation and continued updating of digital case files
*Preparing correspondence and agreements using established templates
*Following up clients/lawyers in relation to various aspects of the mediation and arbitration events
*Invoicing and coordination of the customer feedback program
*Ad hoc duties to support the practice
To be successful in this role you will ideally have
*Experience in family law and/or litigation management
*Success in a secretarial and/or administrative support capacity
*Commitment to client service and strong interpersonal skills
*Excellent time management and organisational skills including an ability to prioritise tasks and competing deadlines
*Confident to liaise with professionals at all levels
*Professionalism when handling confidential information
*A proactive approach to work with a focus on punctuality and work quality
*Foster a positive team culture through regular meetings and reviews
*Take on additional tasks to support our office's success
Qualifications and Skills
*Competent Office365 Skills (Word, Excel & PowerPoint, Sharepoint, OneDrive)
*Familiarity with CRM Systems and Marketing tools a plus (e.g. Smokeball, Jotform, DocuSign, Mailchimp, Hubspot)
*Experience with accounting platforms – Xero
*Comfort with online communication platforms and systems.
*Professionalism, respect, and a commitment to client confidentiality.
Days/Hours/Annual Leave:
*8.30am to 5.00pm - 9 Day Fortnight
*5 weeks annual leave (pro rata) for the shutdown period over Christmas
Are you ready to bring your positivity and skills to our team? If you’re excited about this opportunity, please email your resume and a brief cover letter addressing the job criteria to Chris McKenzie today.
[email protected]
