See yourself in the team:
Institutional Banking and Markets (IB&M) is responsible for leading the Group?s relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and services. The division also performs a meaningful internal role for the Group by providing equities, markets, lending and transaction banking execution capabilities to other CBA business divisions that allows them to capture opportunities with business customers.
The purpose of this role is to Industrialise and develop IB&M's client insight and feedback capability and help integrate customer insights into every part of the business
Core responsibilities:
Produce actionable, value add customers insights from our various customer feedback sources and help drive NPS improvement
... Click here to view more detail / apply for Associate Director, Customer Insights
Institutional Banking and Markets (IB&M) is responsible for leading the Group?s relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and services. The division also performs a meaningful internal role for the Group by providing equities, markets, lending and transaction banking execution capabilities to other CBA business divisions that allows them to capture opportunities with business customers.
The purpose of this role is to Industrialise and develop IB&M's client insight and feedback capability and help integrate customer insights into every part of the business
Core responsibilities:
Produce actionable, value add customers insights from our various customer feedback sources and help drive NPS improvement
... Click here to view more detail / apply for Associate Director, Customer Insights
