Are you passionate about pets and providing exceptional customer service?
Veterinary Referral Hospital Dandenong is seeking a dedicated individual to join our team as a Casual Client Services Representative.
As a Client Services Representative, you'll be the friendly face of our hospital, assisting pet owners and ensuring their experience with us is outstanding!
Your responsibilities will include:
- Greeting and assisting clients both in person and over the phone
- Handling appointments, inquiries, and client communications
- Managing client records and paperwork accurately
- Providing accurate information about our services, pricing, and hospital policies
- Coordinating with veterinary staff to ensure seamless patient care
- Processing client payments and maintain financial records
- Ensuring the reception area is kept clean, organised, and welcoming
- Assisting in administrative tasks as needed
- Availability to work weekends and evenings is essential to accommodate our clients' needs
Role requirements:
- Previous experience in a reception/customer service client-facing role
- Passion for animals and dedication to providing excellent customer service
- Strong communication and interpersonal skills
- A friendly, calm, team player attitude
- Ability to multitask and work efficiently in a fast-paced environment
Join our team and make a difference in the lives of pets and their owners! If you're ready to embark on this rewarding journey, apply now and become a valued member of Veterinary Referral Hospital Dandenong!
