At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Make a difference as an experienced people leader at Komatsu. As the Customer Support Centre Supervisor, you will be responsible for overseeing all aspects of our Customer Support Centre operations. Maintaining operational standards, conducting regular activity reporting as well as handling escalations from both internal and external customers, you will be pivotal in the success of both our after-market business and your team.
You will lead a team of Customer Support Representative, who provide support and administration relating to Komatsu Parts. This includes but is not limited to interpreting customer part requirements, quoting, ordering & tracking orders through the supply chain, whilst simultaneously delivering outstanding customer service, building strong relationships and ... Click here to view more detail / apply for Customer Support Centre Supervisor
The Opportunity:
Make a difference as an experienced people leader at Komatsu. As the Customer Support Centre Supervisor, you will be responsible for overseeing all aspects of our Customer Support Centre operations. Maintaining operational standards, conducting regular activity reporting as well as handling escalations from both internal and external customers, you will be pivotal in the success of both our after-market business and your team.
You will lead a team of Customer Support Representative, who provide support and administration relating to Komatsu Parts. This includes but is not limited to interpreting customer part requirements, quoting, ordering & tracking orders through the supply chain, whilst simultaneously delivering outstanding customer service, building strong relationships and ... Click here to view more detail / apply for Customer Support Centre Supervisor
