Healius Pathology is one of Australias leading providers of private medical laboratory and pathology services. Healius Pathology operates over 100 medical laboratories and over 2,200 patient collection centres across metropolitan, regional and remote Australia. Healius Pathology employs around 280 specialist pathologists and 7,800 scientists, technicians, collectors and team members . Reporting to the Head of Customer Experience Centre and with up to 7 direct reports, th e Senior Service Delivery Manager is responsible for building and maintaining a high-performance culture a cross the Customer Experience Centre. They are responsible for managing daily operational performance while driving innovation to improve the way we work. They consistently demonstrate best practice leadership to build a highly engaged workforce which delivers a market-leading Customer Experience. Through operational excellence the Senior Service Delivery Manager enables the success of health care
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