Become a key player in our BHP Customer Care Leadership Team as a 2IC in Regency Park, SA! You will lead a passionate team of Customer Care Consultants, guiding them to deliver outstanding service. With personalized coaching and support in your first six months, well set you up for success. Embrace the opportunity to cultivate a culture of warmth, collaboration, and empowerment within your team. Join us and be part of our success story!
As a Customer Care Consultant 2IC (Second-in-Charge), your responsibilities include:
Lead, manage and motivate a team of passionate Customer Care Consultants
Provide coaching, support, and development opportunities to team members
Foster a positive and collaborative team environment
Ensure the team delivers exceptional customer service
Handle escalated customer complaints and inquiries
Monitor and improve customer satisfaction levels
Implement and maintain customer service policies and procedures to ensure a ... Click here to view more detail / apply for Customer Care Consultant 2IC ? Regency Park, SA ? Duplicate
As a Customer Care Consultant 2IC (Second-in-Charge), your responsibilities include:
Lead, manage and motivate a team of passionate Customer Care Consultants
Provide coaching, support, and development opportunities to team members
Foster a positive and collaborative team environment
Ensure the team delivers exceptional customer service
Handle escalated customer complaints and inquiries
Monitor and improve customer satisfaction levels
Implement and maintain customer service policies and procedures to ensure a ... Click here to view more detail / apply for Customer Care Consultant 2IC ? Regency Park, SA ? Duplicate
