Cafe Manager role based at our ANZAC Village in Narrabeen
Permanent Full-time opportunity working 4 days during the week and 1 day on the weekend
Not-for-profit salary packaging opportunities upto $15,900 per year
We are inviting applications for Cafe Manager to look after 800 residents in our Retirement Living space in Narrabeen, working across our two Cafes - The Dugout and Dardanelles. This role will see you reporting to the site manager whilst working in a supportive and collaborative team environment. We're looking for an experienced Cafe Manager with a passion for Hospitality and excellent customer service, who can pave the way to success and will thrive in this role! Responsibilities of a Cafe Manager would be, but not limited to:
Lead the day-to-day operational management of all Café and Functions activities
Ensure food ordering and presentation consistently meet customer expectations, offering a variety of tasty, nutritious, and high-quality food.
Monitor and continuously improve food service standards and operational efficiency.
Collaborate with the Village Manager to implement a marketing and special events plan to drive patronage.
Ensure all standards, operating policies, and procedures are met consistently.
Regularly review catering equipment, cutlery/crockery, fittings, furnishings, transport, and other infrastructure to ensure they are fit for purpose, raising any risks or opportunities for improvement in a timely and constructive manner.
Conduct regular team meetings and cultivate a high-performance culture.
Ensure staff are properly onboarded, understand their roles, and have the necessary training and equipment.
Promote a customer service culture where customers are central to decision-making and service design.
Oversee food operations, including food safety, production and service, ordering, cost and quality control, and overall management.
Establish effective communication forums to strengthen internal and external stakeholder relationships.
Skills and Experience required:
Current knowledge of Food Handling Legislative including HACCP requirements.
Experience in leading and managing catering operations.
Experience in leading and motivating teams, managing performance and employee wellbeing, and delivering on accountabilities.
Diploma in Hospitality Management. (preferable)
Experience in caring for the aged within a residential setting. (preferable)
Proficient verbal and written communication skills.
Right to work in Australia.
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid RSL LifeCare Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. Our commitment to diversity: We welcome and encourage applications from people across our diverse community, especially from Veterans, currently serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability. Please click here to apply.
