Role Purpose
The Channel Account Executive (‘CSE’) is a member of the Commercial Group, reporting into the Channel Sales Manager with the primary focus on electricity contract sales to Commercial & Industrial businesses in Australia.
The CSE is responsible for the day-to-day management of sales and associated activities in respect of various assigned third-party intermediaries (‘TPIs’) and customers through those channels.
Key Responsibilities
• Energy Sales: Manage a pipeline of broker tenders to prioritise, identify the appropriate product and response, and negotiate electricity supply contracts.
• Contract Management: Managing the sale related activities of customer contracts, including supporting Customer Services with complex queries and late payments.
• Market Insights & Feedback: Stay up to date on market insights and knowledge, and capture pricing and market feedback
• Renewals – Managing the renewal pipeline of customers to associated brokers
• Broker Relations - Creating / maintaining / building rapport and good relationships with TPIs and customers
• CRM Management - Recording all information to keep customer, contract and broker information up to date, including providing reports and forecasts to the Channel Sales Manager.
• Testing & Development – Complete acceptance testing on system developments
Key Requirements
• Knowledge of the Australian (NEM) energy industry, understandings of the energy markets, particularly electricity is an advantage but not essential.
• Minimum 2 years of relevant work experience required .
• Preferable familiarity with energy supplier operations, C&I consumer needs and wants of energy supply contracts and energy services.
• Excelling at Sales and Customer Service within a working environment
• Managing brokers and customers in the Commercial & Industrial energy market in the NEM Australia
• Working in a pressurized and fast paced technical sales environment
• Ideally educated to graduate level with minimum high school certificate
• Demonstrable experience of the use of Microsoft Excel at an intermediate level
• High standard of written and verbal communication skills
• Strong organizational skills
Salary Range: $70,000-$80,000 + super
Job #16818
The Channel Account Executive (‘CSE’) is a member of the Commercial Group, reporting into the Channel Sales Manager with the primary focus on electricity contract sales to Commercial & Industrial businesses in Australia.
The CSE is responsible for the day-to-day management of sales and associated activities in respect of various assigned third-party intermediaries (‘TPIs’) and customers through those channels.
Key Responsibilities
• Energy Sales: Manage a pipeline of broker tenders to prioritise, identify the appropriate product and response, and negotiate electricity supply contracts.
• Contract Management: Managing the sale related activities of customer contracts, including supporting Customer Services with complex queries and late payments.
• Market Insights & Feedback: Stay up to date on market insights and knowledge, and capture pricing and market feedback
• Renewals – Managing the renewal pipeline of customers to associated brokers
• Broker Relations - Creating / maintaining / building rapport and good relationships with TPIs and customers
• CRM Management - Recording all information to keep customer, contract and broker information up to date, including providing reports and forecasts to the Channel Sales Manager.
• Testing & Development – Complete acceptance testing on system developments
Key Requirements
• Knowledge of the Australian (NEM) energy industry, understandings of the energy markets, particularly electricity is an advantage but not essential.
• Minimum 2 years of relevant work experience required .
• Preferable familiarity with energy supplier operations, C&I consumer needs and wants of energy supply contracts and energy services.
• Excelling at Sales and Customer Service within a working environment
• Managing brokers and customers in the Commercial & Industrial energy market in the NEM Australia
• Working in a pressurized and fast paced technical sales environment
• Ideally educated to graduate level with minimum high school certificate
• Demonstrable experience of the use of Microsoft Excel at an intermediate level
• High standard of written and verbal communication skills
• Strong organizational skills
Salary Range: $70,000-$80,000 + super
Job #16818
