- Be involved in more!
- Work with purpose in a leading industry fund
- Growth and development opportunities
About Us
Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.
We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.
Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.
About the Job
The primary purpose of a Workplace Coordinator is to ensure the smooth operation and maintenance of office facilities and support services, enhancing the efficiency and productivity of the workplace. This role involves managing concierge services, coordinating internal events, maintaining workplace standards, supporting safety and security measures, and providing administrative assistance to various teams. The Workplace Coordinator acts as a key point of contact for staff and visitors, ensuring a high standard of service and effective communication across the organisation.
General Office Responsibilities
- Provide reception services, including greeting clients and managing meeting rooms including preparing meeting room presentation/cleanliness, particularly for external and major internal meetings.
- Manage bookings for meeting rooms and support basic AV troubleshooting.
- Assist in coordinating internal events and visitor management, including registration and pass auditing and arranging catering and set up and pack away where required (i.e. monthly morning team meetings).
- Liaise with stakeholders to understand VIP, board, and leadership meeting schedules, and maintain a presence during these events.
- Collaborate with vendors (e.g., building management, cleaning services) to ensure event requirements are met.
- Occasionally work extended hours to support major functions/events.
- Manage escalations promptly and effectively.
Workplace Maintenance and Support
- Replenish staff kitchens and maintain par level of consumables.
- Ensure cleanliness and tidiness of kitchens, utility areas, and general office spaces including following in-office events.
- Assist with ordering stationery and kitchen supplies.
- Conduct weekly building inspections to maintain high standards and report any issues.
- Conduct induction tours for new hires, including emergency evacuation procedures.
- Act as a Warden to support emergency control responsibilities.
- Support workplace health and safety (WHS) systems, including inspections, maintaining first aid supplies, and attending WHS meetings.
- Maintain knowledge of mail processes and assist with incoming item distribution.
- Assist with courier bookings and ensure site SOPs are regularly updated.
- Continuously improve processes for handling requests and directing stakeholders.
- Ensure tasks are managed within agreed timeframes and procedures are followed.
- Maintain a strong working knowledge of key contacts to address client requirements.
- Assist with invoice processing and provide administrative support as needed.
Team Engagement and Collaboration
- Deliver a high standard service culture to ensure Workplace team commitments are met or exceeded
- Provide ongoing support to the national workplace team including contributing to the development and updating of national workplace procedures and policies, and communicate any proposed changes promptly and effectively
- Participate in regular 1:1s with your manager and attend extended team meetings/workshops as required.
