FULL-TIME Venue Manager
The Fresh Collective, MELBOURNE MUSEUM 11 NICHOLSON ST, CARLTON VIC 3053
Salary $80,000 to $90,000 p.a plus Superannuation
About Us
The Fresh Collective is a Sydney-based hospitality group also operating in Brisbane, Melbourne, Canberra and Perth, delivering exceptional experiences and premium food and beverage events. With a dedicated team of experienced chefs, event planners and professional wait staff, Fresh has also become the go-to for event catering providing a range of experiences from intimate dinners to grand banquet feasts everywhere.
The Position
Due to current strong growth, The Fresh Collective have a number of positions available in Melbourne and Sydney for passionate and experienced Service Managers to manage our front of house Service teams during events.
We host a variety of amazing events such as weddings, cocktail parties, corporate and private banquets. The position of Venue Manager is charged with delivering exceptional client and guest experiences at some of our most stunning venues and exclusive events.
Benefits
• Work closely with a highly successful & professional team.
• Work in some of the most iconic venues.
• Opportunities for career growth and advancement within a highly regarded hospitality group.
• Work life balance – flexible working hours!
• Staff discounts at venues and events across Fresh's venues Australia wide.
About the Role
Organisation and Operational abilities
Oversee events from set up, through to sequence of service, to pack down. Planning & organising events/functions. Plan logically and set clear working goals, to have all outlets perform to the absolute best of their abilities.
Financial Management
Accurately plan, analyze, report and deliver current and future financial management of the venue’s to an agreed level within the set budget, including:
- Reporting monthly to budget results to ensure labour, supplies, equipment, food & beverage costs & expenses are in line or below budget
- Determining pricing for café products with Head Chef
- Purchasing FOH and Admin equipment as required as per company policy, and other shared stock items for functions and retail
- Monitoring and controlling any stock transfer between Retail and Functions
Staffing and Leadership
Plan and ensure adequate levels of supervisors and staff for the flows of business.
Supervise the Events management team, ensuring that the team is performing and achieving budgets.
Recruiting, backed up by Recruitment team, and determining staffing requirements for the venue. Provide training, leadership and motivating staff to create a flexible and successful team environment.
Communication
Meeting & greeting customers
Obtaining & acting upon regular feedback from customers
Coordination with Fresh departments including staffing, kitchen, marketing, accounts and operations
Workplace Health and Safety
Maintain proactive company guidelines for Workplace Health & Safety as set by Fresh HR limiting risk of injury and the Group’s exposure to legal ramifications
Ensure dining facilities are compliant with all health & safety regulations.
•About You
• A Diploma level qualification or at least 3 years of relevant employment experience in managing premium catering restaurants, functions and events, conferences etc.
• Extensive experience across the hospitality industry. Supervisory and training experience is highly regarded.
• Ability to lead and motivate a team.
• Motivated by delivering an exceptional guest experience.
• Organised with good time management and administrative skills.
• Full-time Australian working rights.
The Fresh Collective, MELBOURNE MUSEUM 11 NICHOLSON ST, CARLTON VIC 3053
Salary $80,000 to $90,000 p.a plus Superannuation
About Us
The Fresh Collective is a Sydney-based hospitality group also operating in Brisbane, Melbourne, Canberra and Perth, delivering exceptional experiences and premium food and beverage events. With a dedicated team of experienced chefs, event planners and professional wait staff, Fresh has also become the go-to for event catering providing a range of experiences from intimate dinners to grand banquet feasts everywhere.
The Position
Due to current strong growth, The Fresh Collective have a number of positions available in Melbourne and Sydney for passionate and experienced Service Managers to manage our front of house Service teams during events.
We host a variety of amazing events such as weddings, cocktail parties, corporate and private banquets. The position of Venue Manager is charged with delivering exceptional client and guest experiences at some of our most stunning venues and exclusive events.
Benefits
• Work closely with a highly successful & professional team.
• Work in some of the most iconic venues.
• Opportunities for career growth and advancement within a highly regarded hospitality group.
• Work life balance – flexible working hours!
• Staff discounts at venues and events across Fresh's venues Australia wide.
About the Role
Organisation and Operational abilities
Oversee events from set up, through to sequence of service, to pack down. Planning & organising events/functions. Plan logically and set clear working goals, to have all outlets perform to the absolute best of their abilities.
Financial Management
Accurately plan, analyze, report and deliver current and future financial management of the venue’s to an agreed level within the set budget, including:
- Reporting monthly to budget results to ensure labour, supplies, equipment, food & beverage costs & expenses are in line or below budget
- Determining pricing for café products with Head Chef
- Purchasing FOH and Admin equipment as required as per company policy, and other shared stock items for functions and retail
- Monitoring and controlling any stock transfer between Retail and Functions
Staffing and Leadership
Plan and ensure adequate levels of supervisors and staff for the flows of business.
Supervise the Events management team, ensuring that the team is performing and achieving budgets.
Recruiting, backed up by Recruitment team, and determining staffing requirements for the venue. Provide training, leadership and motivating staff to create a flexible and successful team environment.
Communication
Meeting & greeting customers
Obtaining & acting upon regular feedback from customers
Coordination with Fresh departments including staffing, kitchen, marketing, accounts and operations
Workplace Health and Safety
Maintain proactive company guidelines for Workplace Health & Safety as set by Fresh HR limiting risk of injury and the Group’s exposure to legal ramifications
Ensure dining facilities are compliant with all health & safety regulations.
•About You
• A Diploma level qualification or at least 3 years of relevant employment experience in managing premium catering restaurants, functions and events, conferences etc.
• Extensive experience across the hospitality industry. Supervisory and training experience is highly regarded.
• Ability to lead and motivate a team.
• Motivated by delivering an exceptional guest experience.
• Organised with good time management and administrative skills.
• Full-time Australian working rights.
