Placed.au is looking for a full-time Community Support Worker for our client in Fitzroy, Victoria. As a community support worker, you will provide a safe and supportive environment for service users, volunteers, and staff. Apply today if you are on the lookout for a job that will let you experience career growth opportunities and attractive terms and conditions!
Job description:?????
• Actively engage with service users in a manner that is respectful, non-judgmental and accepting of the dignity of each individual in accordance with the mission, values, and philosophy of the Daughters of Charity.
• Provide responsive and flexible short-term case management using a variety of engagement techniques to ensure the immediate safety of service users.
• Provide a welcoming and approachable presence within the Homelessness Program Centre.
• Develop and maintain referral pathways into relevant specialist services and programs offered by allied service providers.
• Provide continual support towards recovery and positive outcomes for service users.
• Develop, monitor, and review service user’s Actions Plans / Safety Management Plan on a regular basis.
• Support clients to address support needs which have contributed to their homelessness.
• Ensure service users’ privacy and confidentiality is maintained in accordance with legislative requirements and in line with St. Mary’s House of Welcome client file management and privacy policy.
• Participate in the review and evaluation of activities, effectiveness, and outcomes.
• Report any organisational risk, OH&S concerns or incidences to the Homelessness & AOD Program Manager immediately.
• Proactively contribute to and support the organisation’s strategic goals and objectives.
• Represent the organization at appropriate network meetings when required.
• Attend regular supervision with line manager and in line with organisational supervision policy.
• Participate in regular team meetings, group supervision and agreed training opportunities.
• Support the function of our day program, meals, kitchen duty, and reception if requested by your line manager to enable the organization to maintain its core service functions during staff non-work days, leave, absences, or shortages.
• Actively participate in the St. Mary’s House of Welcome and funding bodies data collection.
• Ensure all administrative tasks are undertaken accurately in line with St. Mary’s Case Note writing and client file management policies.
• Document and inform the line managers immediately of any serious incidents involving clients.
• Take direction from line managers as requested.
• Work collaboratively with St. Mary’s House of Welcome employees, volunteers and external stakeholders in accordance with St. Mary’s House of Welcome values and professional standards of behaviour.
• Actively participate in initiatives to maintain, build upon and promote a positive and collaborative workplace.
• Identify opportunities to integrate and work collaboratively across teams.
• Promptly respond to and report health and safety hazards, incidents and near misses to Homelessness & AOD Program Manager.
• Participate in ad hoc projects and work as assigned from time to time.
• Responsible for risk identification and reporting.
• Contribute to and undertake quality improvement initiatives relating to the program and organisation.
Qualifications/Attributes:???
• Must hold a Diploma of Community Services, or 3 years experience in lieu of qualification.
• Must possess a minimum of 2 years of relevant work experience.
• Excellent communication (verbal and written) and negotiation skills.
• Good computer skills.
• Demonstrated organisational and time management skills.
• Ability to identify opportunities and integrate and work collaboratively across teams.
?
Salary Range: $70,000 - $ 85,000 p.a. excluding superannuation.
Job description:?????
• Actively engage with service users in a manner that is respectful, non-judgmental and accepting of the dignity of each individual in accordance with the mission, values, and philosophy of the Daughters of Charity.
• Provide responsive and flexible short-term case management using a variety of engagement techniques to ensure the immediate safety of service users.
• Provide a welcoming and approachable presence within the Homelessness Program Centre.
• Develop and maintain referral pathways into relevant specialist services and programs offered by allied service providers.
• Provide continual support towards recovery and positive outcomes for service users.
• Develop, monitor, and review service user’s Actions Plans / Safety Management Plan on a regular basis.
• Support clients to address support needs which have contributed to their homelessness.
• Ensure service users’ privacy and confidentiality is maintained in accordance with legislative requirements and in line with St. Mary’s House of Welcome client file management and privacy policy.
• Participate in the review and evaluation of activities, effectiveness, and outcomes.
• Report any organisational risk, OH&S concerns or incidences to the Homelessness & AOD Program Manager immediately.
• Proactively contribute to and support the organisation’s strategic goals and objectives.
• Represent the organization at appropriate network meetings when required.
• Attend regular supervision with line manager and in line with organisational supervision policy.
• Participate in regular team meetings, group supervision and agreed training opportunities.
• Support the function of our day program, meals, kitchen duty, and reception if requested by your line manager to enable the organization to maintain its core service functions during staff non-work days, leave, absences, or shortages.
• Actively participate in the St. Mary’s House of Welcome and funding bodies data collection.
• Ensure all administrative tasks are undertaken accurately in line with St. Mary’s Case Note writing and client file management policies.
• Document and inform the line managers immediately of any serious incidents involving clients.
• Take direction from line managers as requested.
• Work collaboratively with St. Mary’s House of Welcome employees, volunteers and external stakeholders in accordance with St. Mary’s House of Welcome values and professional standards of behaviour.
• Actively participate in initiatives to maintain, build upon and promote a positive and collaborative workplace.
• Identify opportunities to integrate and work collaboratively across teams.
• Promptly respond to and report health and safety hazards, incidents and near misses to Homelessness & AOD Program Manager.
• Participate in ad hoc projects and work as assigned from time to time.
• Responsible for risk identification and reporting.
• Contribute to and undertake quality improvement initiatives relating to the program and organisation.
Qualifications/Attributes:???
• Must hold a Diploma of Community Services, or 3 years experience in lieu of qualification.
• Must possess a minimum of 2 years of relevant work experience.
• Excellent communication (verbal and written) and negotiation skills.
• Good computer skills.
• Demonstrated organisational and time management skills.
• Ability to identify opportunities and integrate and work collaboratively across teams.
?
Salary Range: $70,000 - $ 85,000 p.a. excluding superannuation.
