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Jobs in Australia   »   Jobs in Norwest   »   Customer Service Job   »   Residential Care
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Residential Care

PARTNER IN YOUR CARE PTY LTD

PARTNER IN YOUR CARE PTY LTD company logo
JOB ROLE: Residential Care
About the company:
Partner In Your Care (PIYC) Service is a community-based disability service provider registered under National Disability Insurance Scheme (NDIS). Partner In Your Care provides range of services to people with psychosocial disability from daily activities and community participation. A range of services that enable our clients to feel more inclusive, self-dependent and participate within society.
About the role:
The main responsibility of the position is to help residents enhance their daily living, social, and emotional abilities. Ensure well-being of the residents in the day’s programs, Group homes and their own homes and promote their related welfare matters. The position entails collaborating with pertinent governmental agencies and community organisations to identify problems and launch group efforts to solve them.

Location: Norwest NSW 2153
Salary range: $60,000 - $80,000 per annum (depending upon the experience)
Role: Full-time
Key responsibilities include:
• Supporting residents in a residential care arrangement with their mental health, social and emotional support needs.
• Work within a team to develop a range of support plans for residents in a residential care arrangement i.e., Care Plan, Meal Plan, Activity Plan, Roster of Care etc.
• Monitoring and reporting the daily activities of residents.
• Ensuring residents get connected with their family, community, and culture.
• Ensuring homelike environment which is therapeutic and safe and assisting them to improve their independence.
• Referring residents to agencies for additional support.
• Managing budgets and funding for participants for cost effectiveness.
• Assessing resident’s need and providing support for health, welfare, employment, housing, training, and other appropriate services for the wellbeing.
• Assuring high levels of support by liaising with welfare agencies.
• Keeping written record of all the activities of residents.

Relevant Qualifications and skills:
Minimum qualification of Diploma in community services or equivalent qualification in a related field. In absence, of relevant qualification, three years of relevant experience may substitute for the formal qualifications.
• Minimum 2 years of industry experience preferably in disability/mental health setting/aged care in Australia
• Ability to form and maintain professional, nurturing relationships with clients
• A solid understanding of NDIS and disabilities in Australia
• Current First Aid certificate
• Manual Handling certificate
• Current Australian Drivers Licence
• Good customer service skills
• Exceptional time management skills
• Administrative /Case Management skills
• Excellent communication and writing skills.

Attributes:
• Drive and passion to support people.
• Caring nature with demonstrated tolerance, patience, and empathy for older people
• Demonstrated empathetic understanding of complex trauma and its effects
• Focus of delivering results based on resident needs.
• Empathetic yet professional approach with residents.
• Positive, can-do attitude and engaging personality.
• Ability to think laterally and have an adaptive approach to support delivery.
Please note: The employee will be required to travel to various locations subject to participant requirements.
Shortlisted candidates will be required to clear probity checks including NDIS Worker Screening Check and Working with Children Check.
Australian Citizens/Permanent Residents are preferred.
PIYC is an equal employment opportunity employer. Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and/or linguistically diverse backgrounds are encouraged to apply.
If this sounds like the opportunity for you, please apply via this advertisement with a cover letter and resume outlining your skills and experience. If you would like more information about this role, please contact on via email on [email protected]
Please answer below questions while applying:

1. Do you have at least two years of experience in the above role in Australia?
2. Do you have understanding of NDIS scheme and disability support?

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