Job description
Our valued State Government client is seeking AO3 Business Support Officer to join their busy team in Toowoomba. As the Business Support Officer, your duties will include but will not be limited to:
Provide efficient and high standards of customer service
Connect and maintain relationships with industry, local suppliers and internal and external stakeholders ensuring timely and effective delivery of services.
Data entry
Ensure high standards and accuracy when compiling documents and reports or updating records and information systems
General administrative duties as required.
To be successful in this role, you will have:
Previous call centre / customer service experience
Experience in Excel/ Word/ Outlook
Work within a fast-paced environment with KPIs
Demonstrate high level interpersonal skills including negotiation, minimisation of aggression and dispute resolution as appropriate
High level data entry with
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