Company : Hastings Deering (Australia) Ltd
About the Role
We are seeking an experienced, permanent, full-time, Manager-Technology Customer Services to join our Archerfield, QLD office.
Reporting to the Executive Manager-Technology Operations , the primary objective of this position is to provide exceptional Customer Services to our Organisation.
In this role, you will oversee the delivery of Information Technology Service Desk services across Sime Darby Industrial. Your responsibilities will include managing service delivery processes, people, and technology across the IT landscape.
A key success factor for this role is ensuring that employees meet and exceed expectations regarding performance, culture, and defined metrics/benchmarks. You will also ensure that standards and processes are followed to provide customer service excellence.
As a member of the IT leadership team, you will contribute to the development and execution of the enterprise-wide IT strategy, ensuring its alignment with the business strategy and the delivery of capabilities required ... Click here to view more detail / apply for Manager ? Technology Customer Services
About the Role
We are seeking an experienced, permanent, full-time, Manager-Technology Customer Services to join our Archerfield, QLD office.
Reporting to the Executive Manager-Technology Operations , the primary objective of this position is to provide exceptional Customer Services to our Organisation.
In this role, you will oversee the delivery of Information Technology Service Desk services across Sime Darby Industrial. Your responsibilities will include managing service delivery processes, people, and technology across the IT landscape.
A key success factor for this role is ensuring that employees meet and exceed expectations regarding performance, culture, and defined metrics/benchmarks. You will also ensure that standards and processes are followed to provide customer service excellence.
As a member of the IT leadership team, you will contribute to the development and execution of the enterprise-wide IT strategy, ensuring its alignment with the business strategy and the delivery of capabilities required ... Click here to view more detail / apply for Manager ? Technology Customer Services
