• Plan and implement networking projects, and systems involving Windows Server 2003-2019 including Active Directory, Group Policy, DNS, DHCP, WSUS, RDS, etc
• Design, deploy, and administer new network solutions and/or improve the efficiency of current networks
• Monitor, support, test, and troubleshoot computer systems and networks, specifically Azure and AWS and Microsoft Windows Server related issues in a timely manner to maximize network performance
• Manage software and system updates and analyse possible vulnerabilities
• Manage user access level for computer networks and systems
• Configure and manage firewalls, domain controllers, network devices, such as routers, switches, and Microsoft Windows Server to maximize network efficiency and security
• Review and submit recommendations for improvements required for Microsoft Windows server related issues
• Set up advance monitoring and analyze collected network traffic data to ensure systems security
• Manage the Data Centre, IT, and Communication Infrastructure and troubleshoot issues within the SLA timeframe
• If required, attend the Data Centre site for support
• Manage Azure and AWS configuration including any upgrades required
Good technical knowledge across:
• Windows 2008-2018 Server
• Desktop: Windows 7,8,10, Apple macOS
• Mobile devices: Android, iOS
• Active Directory/Azure AD administration
• Microsoft M365 administration/management
• Different vendors DNS, DHCP, SSO management
• Hardware support - server, desktop, laptop
• Network knowledge - TCP/IP, WAN, LAN, MPLS, WiFi, NAT, proxy
• Routing/switching knowledge - Cisco, Huawei, DrayTek experience and certification valued
• Working with a range of Backup/Disaster Recovery/Business Continuity solutions - Datto and Veaam experience valued
• Monitoring systems (PRTG, Datto RMM, Auvik)
• Ticketing system - ServiceNow
• Review system and application logs, and verify completion of scheduled jobs such as backups
• Design, deploy, and administer new network solutions and/or improve the efficiency of current networks
• Monitor, support, test, and troubleshoot computer systems and networks, specifically Azure and AWS and Microsoft Windows Server related issues in a timely manner to maximize network performance
• Manage software and system updates and analyse possible vulnerabilities
• Manage user access level for computer networks and systems
• Configure and manage firewalls, domain controllers, network devices, such as routers, switches, and Microsoft Windows Server to maximize network efficiency and security
• Review and submit recommendations for improvements required for Microsoft Windows server related issues
• Set up advance monitoring and analyze collected network traffic data to ensure systems security
• Manage the Data Centre, IT, and Communication Infrastructure and troubleshoot issues within the SLA timeframe
• If required, attend the Data Centre site for support
• Manage Azure and AWS configuration including any upgrades required
Good technical knowledge across:
• Windows 2008-2018 Server
• Desktop: Windows 7,8,10, Apple macOS
• Mobile devices: Android, iOS
• Active Directory/Azure AD administration
• Microsoft M365 administration/management
• Different vendors DNS, DHCP, SSO management
• Hardware support - server, desktop, laptop
• Network knowledge - TCP/IP, WAN, LAN, MPLS, WiFi, NAT, proxy
• Routing/switching knowledge - Cisco, Huawei, DrayTek experience and certification valued
• Working with a range of Backup/Disaster Recovery/Business Continuity solutions - Datto and Veaam experience valued
• Monitoring systems (PRTG, Datto RMM, Auvik)
• Ticketing system - ServiceNow
• Review system and application logs, and verify completion of scheduled jobs such as backups