A fantastic permanent opportunity for an experienced Operations Support Specialist Your new company Hays are proud to be partnering with a leading provider of fire safety and security solutions. This global organisation specialises in fire protection and security systems and has been safeguarding people and assets for over 200 years. Their comprehensive solutions span fire extinguishers, CCTV systems, inspections, risk assessments, and remote monitoring. Since its operation,their mission has been to make the world a safer place by protecting customers with essential equipment and services. With today's constant demands for fire protection and security, this organisation is a partner you can trust. Your new role Your new role as Service Coordinator/Operations Support Specialist will join a newly created team reporting to the Operations Support Supervisor. You will be part of a small, busy team responsible for duties not limited to:
Service Coordination of Field Technicians
Dispatching and scheduling technicians to customer sites
Raising of purchase orders and work orders
Invoicing and data entry
Managing an email inbox
Proactively updating customers on service work
Customer service and general administration
What you'll need to succeed To be considered for this role, you will meet the following criteria:
A customer centric focus
Proficiency in Microsoft Office suite and other relevant software
Technical aptitude to pick up the industry and role quickly
Knowledge of Pronto/Salesforce or other ERP/CRM systems will be highly regarded
Familiarity with KPI targets
Excellent communication, interpersonal and organisational skills
Attention to detail, accuracy and quality
A positive, proactive and flexible attitude
What you'll get in return In return for your hard work and dedication, you will enjoy:
Competitive remuneration package
Supportive team structure with all training provided
Planning and support for progression
Working for a global organisation which bring jobs stability, where you are treated like family
Paid University education program through their internal program
Access to an internal employee discount platform with access to hundreds of discounts from health, groceries electronics and more
What you need to do now Jana Niarchos is recruiting this exciting permanent opportunity so if this sounds like the role you have been looking for and hold all the above requirements, apply ASAP via the link. At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply. Please click here to apply.
Service Coordination of Field Technicians
Dispatching and scheduling technicians to customer sites
Raising of purchase orders and work orders
Invoicing and data entry
Managing an email inbox
Proactively updating customers on service work
Customer service and general administration
What you'll need to succeed To be considered for this role, you will meet the following criteria:
A customer centric focus
Proficiency in Microsoft Office suite and other relevant software
Technical aptitude to pick up the industry and role quickly
Knowledge of Pronto/Salesforce or other ERP/CRM systems will be highly regarded
Familiarity with KPI targets
Excellent communication, interpersonal and organisational skills
Attention to detail, accuracy and quality
A positive, proactive and flexible attitude
What you'll get in return In return for your hard work and dedication, you will enjoy:
Competitive remuneration package
Supportive team structure with all training provided
Planning and support for progression
Working for a global organisation which bring jobs stability, where you are treated like family
Paid University education program through their internal program
Access to an internal employee discount platform with access to hundreds of discounts from health, groceries electronics and more
What you need to do now Jana Niarchos is recruiting this exciting permanent opportunity so if this sounds like the role you have been looking for and hold all the above requirements, apply ASAP via the link. At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply. Please click here to apply.
