Our client is an ASX 100 iconic market leader, and today they are seeking to appoint an inspirational and transformational Customer Service Manager to lead their Contact Centre Operation, and they play a key role in the transformation of their Qld Solids business culture to bring their people to the forefront of their decision making, along with CX excellence. Supporting a $400M business unit, this is a business critical role and an exciting career opportunity.
What you will bring to the role
Demonstrated exp as a change agent who is motivated to deliver outcomes, coupled with a demonstrated understanding that in business people are the drivers to success, and this role is to really lead the way in working better with your people
Proven exp in defining processes to achieve continuous improvement
Proven experience in team management in a high-volume customer service environment
... Click here to view more detail / apply for Customer Service Manager
