Quality Assurance Manager Senior (Payments Systems)

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

Direct the activities of a software quality assurance function. Develop quality standards for company products and oversee development and execution of software test plans and analysis of test results.

What you will be doing

• Provides guidance in the preparation of technical appraisals of programming languages and systems, computational software and related technology.

• May oversee integration of computers in overall functions of scientific computation, data acquisition transmission and processing.

• Selects, develops and evaluates personnel to ensure the efficient operation of the function.

• Conducts internal studies and/or audits on client and product development/engineering or operations team activities to evaluate if processes and deliverables fulfill requirements for quality, to uncover errors or deficiencies in processes and deliverables and to identify strengths and opportunities for improvement; studies and audits include issues such as profitability, productivity and quality.

• Manages and/or participates in overall audit process.

• Monitors applicable business unit work to ensure consistency and compliance with standard processes.

• Contributes to the tactical and strategic planning for future quality programs.

• Stays current with process-related industry standards.

• Communicates quality information throughout the organization.

• Supports development and delivery of training in quality matters.

• Leads and mentors quality assurance team members.

• Other related duties assigned as needed.

What you bring

• Experience leading a team of Quality Assurance

• Industry knowledge in both Manual and Automated Testing

• Experience in Payments / Cards Systems is an advantage.

• Excellent verbal and written communication with customer facing skills.

• Thorough knowledge and use of process improvement and quality management methods, tools and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused
• Considerable knowledge and qualification in company’s standard processes and one or more best practices quality approaches, e.g., CMMI, ISO, six sigma, total quality measurement
• Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs
• Considerable knowledge of the basic principles, processes, phases and roles of application development methodologies and software development life cycles (SDLC)
• Considerable knowledge of the software applications, business operations and processes used within the division
• Skill in understanding clients needs, establishing credibility and building client relationships
• Considerable skill in analysis, solid decision-making and problem solving
• Skill in basic statistics

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

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Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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