Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon and our own private marina.
About the role
Reporting to the IT Manager you will be responsible for assisting with the day-to-day management, installation and maintenance of all IT systems within Imperial Hotel Gold Coast.
Your key responsibilities include:
Act as a point of contact for all things IT and proactively support our guests and staff with their technology requirements
Facilitate resolution of operational issues
Providing Desktop Support across different software packages, including G-suite, Office365, Point of Sale
Troubleshooting IT-related problems from in-house software to hardware
Providing security support and troubleshooting
Participating in the
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