Our client, Aria Hotel Group Pty Ltd trading as Mercure Ballarat Hotel & Convention Centre, is looking for an experienced Hotel/Motel Manager who is interested in joining their hospitality team on a full-time basis. Located at 613 Main Road, Golden Point, Victoria 3350, the hotel offers comprehensive event hosting, beautiful gardens for ceremonies, comfortable accommodations, and convenient access to Melbourne and surrounding attractions.
Set within seven acres of landscaped gardens, the hotel offers seven versatile function rooms, accommodating intimate gatherings of 20 to large events for up to 600 guests, with stunning indoor/outdoor settings for ceremonies and receptions.
The annual salary for the role is $75,000 to $85,000.
Responsibilities include:
• Managing the reservation, reception, room service, and housekeeping teams to ensure seamless guest experiences.
• Supervising security arrangements, garden and property maintenance, and ensuring compliance with health and safety regulations.
• Coordinating bar, restaurant, function, and conference activities to meet guest needs and preferences.
• Monitoring liquor, gaming, and other laws and regulations to maintain a compliant environment.
• Conducting regular assessments and reviews to measure customer satisfaction and identify areas for improvement.
• Overseeing accounting and purchasing activities to ensure efficient financial management.
• Collaborating with local tourism boards and transportation providers to offer guests exclusive packages and deals.
• Conducting regular inspections of hotel facilities and guest rooms to identify maintenance needs and ensure quality standards are met.
• Developing and implementing marketing strategies to attract new customers and increase brand awareness.
• Building relationships with local suppliers and partners to negotiate better deals and improve operational efficiency.
Qualifications:
• A Diploma in Hospitality Management.
• At least three (3) years of relevant work experience
Set within seven acres of landscaped gardens, the hotel offers seven versatile function rooms, accommodating intimate gatherings of 20 to large events for up to 600 guests, with stunning indoor/outdoor settings for ceremonies and receptions.
The annual salary for the role is $75,000 to $85,000.
Responsibilities include:
• Managing the reservation, reception, room service, and housekeeping teams to ensure seamless guest experiences.
• Supervising security arrangements, garden and property maintenance, and ensuring compliance with health and safety regulations.
• Coordinating bar, restaurant, function, and conference activities to meet guest needs and preferences.
• Monitoring liquor, gaming, and other laws and regulations to maintain a compliant environment.
• Conducting regular assessments and reviews to measure customer satisfaction and identify areas for improvement.
• Overseeing accounting and purchasing activities to ensure efficient financial management.
• Collaborating with local tourism boards and transportation providers to offer guests exclusive packages and deals.
• Conducting regular inspections of hotel facilities and guest rooms to identify maintenance needs and ensure quality standards are met.
• Developing and implementing marketing strategies to attract new customers and increase brand awareness.
• Building relationships with local suppliers and partners to negotiate better deals and improve operational efficiency.
Qualifications:
• A Diploma in Hospitality Management.
• At least three (3) years of relevant work experience
