Permanent Full Time (1 FTE)
5 Days on-site, Geelong
SCHADS Level 4, $83,684 (plus super and salary packaging)
Role Purpose
The Community Financial Inclusion Officer provides community finance products and services, including No Interest Loans, directly to clients. These products and services aim to improve the wellbeing and social inclusion of people who are disadvantaged and on low incomes.
This role is the initial point of contact for clients, assesses their needs and refers them appropriately, and delivers direct services (community finance products). This direct service delivery includes completing budgets and loan applications in client and loan management systems, they will contribute to the smooth day-to-day operation of Good Money.
Key Responsibilities
Assist people from diverse backgrounds with complex needs in a way that is respectful, appropriate, and
Provide direct, high quality client service by phone, face-to-face and online
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