Weve only just begun, but what a beginning. In a once in a generation moment, weve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This opportunity
To support Customer Care in developing and implementing advanced solutions to optimise and guide customers toward digitally assisted channels. This will be done through data driven decisions to create beautiful customer centric self-service journeys in voice and messaging channels, channelling contacts through our virtual agent (IVR and chat) for quicker and easier self-service. The role will be ... Click here to view more detail / apply for Conversation Designer
This opportunity
To support Customer Care in developing and implementing advanced solutions to optimise and guide customers toward digitally assisted channels. This will be done through data driven decisions to create beautiful customer centric self-service journeys in voice and messaging channels, channelling contacts through our virtual agent (IVR and chat) for quicker and easier self-service. The role will be ... Click here to view more detail / apply for Conversation Designer