Lead the delivery of extraordinary Customer Service to residents and customers
Ensure continuous quality improvement
Permanent Full Time | 35hr Week | Central Parramatta Location
The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City?s future and ensure it is culturally, socially, environmentally, and economically sustainable.
About the role
Ensure the delivery of extraordinary customer service to our residents and customers as Team Leader Customer Contact and lead a team of professional Contact Centre staff to achieve Council's strategic objectives and vision for City of Parramatta.
This role provides operational support in all aspects of Customer Service across the City of Parramatta to ... Click here to view more detail / apply for Team Leader Customer Contact
