Service Designer

Your Skills & Experience

Prior experience in public sector, government or higher education clients is essential.
An outstanding portfolio of work demonstrating strong customer insight- across a diverse range of experience strategy and service design projects with a focus on the public sector.
Experience working collaboratively with colleagues and clients in a variety of different ways ? flying solo, as part of an ?consultancy? team, co-working with the client in ?agile? teams.
A mindset that?s open to change and to challenge ? you need to be curious, consultative, self-starting, collaborative, empathetic, helpful, not prepared to settle for ?that?ll do?, resilient, and eager to learn.
You are commercially minded; you can identify and pursue new opportunities to bring value to client engagements.
You are able to see the big picture and zoom in on the details to impactful moments of the customer experience.
You champion the customer and evidence-based insight.
You
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