Company Overview:
Join an esteemed player in the manufacturing sector, renowned for excellence in product quality and exceptional customer service. Based in the heart of Liverpool, our team is driven by a shared commitment to growth and enjoyment in all that we do.
Role Overview:
As an Order Processor, you will play a vital role in our team's success, reporting directly to the Customer Service Manager. Your primary responsibilities will include processing orders efficiently and accurately, handling customer inquiries, and collaborating closely with various departments to ensure seamless order management.
Key Responsibilities:
Process orders promptly and accurately using Pronto and Salesforces
Respond to customer inquiries and resolve issues via email
Liaise with different departments to coordinate order fulfilment
Ensure orders are directed to the appropriate teams for processing
Excellent customer service skills
Benefits:
Supportive team
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