Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.
At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.
Purpose of your role
As a Financial Crimes Investigator, you will be responsible for helping identify and monitor Financial Crime activities such as fraud, money laundering, and terrorist financing. You will be supporting transaction monitoring, investigations and reporting of the findings to the relevant government authorities. You will play a critical role in protecting OFX and its customers and ensuring the company meets its regulatory obligations.
What you do
- Conduct 1st and 2nd level reviews (transaction monitoring alerts and case investigations) from notifications generated by OFX monitoring systems, as well as alerts raised by OFX’s operational teams.
- Support the continued optimisation of Financial Crimes detection systems by way of rule reviews, trend analysis, and customer & threat profiling.
- Monitor and communicate volume and quality metrics.
- Think critically about the customer’s activity vs customer profile.
- Engage with external partners, consortiums, and other financial institutions to gain knowledge and a deeper understanding of Financial Crime trends.
- Support comprehensive investigations through to reporting to the applicable governing authorities.
- Ensure maintenance of thorough investigation records.
- Work in conjunction with other areas of the organisation to design and implement changes to processes and procedures.
- Update and train on internal documentation on work processes.
- Contribute to a high standard of service to all internal/external clients.
