Job description
The Opportunity
We are seeking enthusiastic and professional Front of House Officers to join a Federal Government Agency. This role will be until 30 June 2025, 37.5 hours per week, paying $37.36 per hour plus super.
As the Front of House Officer, you will assist customers in a face-to-face environment by answering enquiries, booking appointments, making assessments on eligibility for payments and undertaking processing and system entry activities related to a customers needs. In addition, you will provide general administrative support to the wider team.
You will handle a wide range of matters regarding eligibility, participation and ongoing access to payments and services for participants.
Responsibilities include:
Managing and resolving participant matters by actioning planning tasks in line with relevant legislation.
Providing counter support for the local office including participant enquiries in the self-help kiosks and online
... Click here to view more detail / apply for APS3 Participant Support Officer
