Service Adviser

As a well-established car dealership in Lilydale with a large servicing department, this opportunity allows you to represent a busy, high volume and popular servicing centre. This dealership is going through quite a few exciting major changes which you will be part of and have the ability to grow with the business. You will be responsible for guiding your service customers through their service experience from enquiry through to completion. You are experienced within a service department which will be compensated and you are known to provide exceptional service and exceed expectations. Work Monday to Friday 7:30am - 5:30pm. Main Responsibilities:

Being the main point of contact for service guests
Keeping service guests informed on the progress of their vehicle
Explaining the pricing and the servicing needs to the customers
Booking and managing customer appointments
Handling customer complaints and finding resolutions
Product sales

About You:

Have previous Service Advisor experience is essential
Strong organisation and time management skills
Excellent communication skills
Ability to work autonomously and a part of a team
Confident and friendly
Customer service focused
Valid Driver's license

What's in it for you?

Large Commission Opportunities
Opportunities for Career Advancement
A supportive and friendly work environment

If you would like more information about this position, please call Natalie on 03 9070 1111 or APPLY NOW. Please click here to apply.