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Jobs in Australia   »   Jobs in Adelaide   »   Customer Service Job   »   Customer Education Specialist
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Customer Education Specialist

Emily Bridgland

Emily Bridgland company logo
Randstad is partnering with a well known reputable client that educates and provides a number of financial services to employers and members of the public. Our client is experiencing exciting growth and we have multiple Permanent, Full Time positions available!

These roles are a perfect blend of account management, and relationship building. We are looking for motivated candidates who enjoy building genuine relationships with clientele and have a passion for educating people on services they are passionate about.

Role overview:
Your new role will have a focus on providing innovative solutions, while educating businesses and employees around the different financial services available such as salary sacrificing and novated leasing. Your role will involve nurturing warm accounts, while taking ownership of those relationships and providing educational and knowledgeable content and conversations to employees.
In this position you will travel to your clients and present and educate the benefits available to their staff to assist with the knowledge around the services your company offers.

Key responsibilities:


Account management - nurturing warm clientele while maintaining and growing relationships
Provide exceptional customer service and education throughout the process
Attend / host seminars or educational sessions to employees and employers


What is on offer:


Competitive base salary with uncapped commission
A position that allows you to be out and about - not stuck behind a desk all day!
Permanent, Full Time role
Work from Home when your not on the road
Monday - Friday 8:30 - 5:00pm
6 weeks paid on the job training
Laptop and phone provided


What you will bring:


Previous account management experience
Previous sales experience (In field / face to face / over the phone)
Motivated and target driven in a sales environment, with rapport building, selling and influencing skills
High quality verbal and written communication skills
The confidence and warmth to present to clients
Strong communication and the ability to build strong relationships with internal and external stakeholders
Proactive and assertive individuals who are not afraid to pick up the phone
Experience with a CRM system desirable but not required
MUST have a drivers licence with no resitriction and reliable car


This is a fantastic opportunity for someone who is passionate about building relationships with clients, managing their own work flow and loves being in front of people!

Lastly, what's in it for you?

With culture being at the forefront of this organisations employee value proposition, ensuring their employees are rewarded is also just as important. Joining this team will allow you to reap the following benefits + MORE!


Competitive remuneration package + attractive and realistic OTE
Working from home
3 extra paid days between Christmas and New Year
Birthday leave - A paid day off to celebrate
Bonus $$ for every year worked within the organisation
Parental leave for ALL parents! Up to 20 weeks paid parental leave from your commencement date
Wellbeing perks - spend $295 on your health and wellness each year
Health insurance discounts
2 paid days annually to make a difference in your community


To Apply:
To apply, please submit your resume outlining your relevant experience. Alternatively, please feel free to reach out for a confidential chat to our SA Contact Centre Team, Juanita Forster [email protected] or Emily Bridgland [email protected].
Connect on Linkedin at Juanita Forster and Emily Bridgland

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.
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