Customer Service & Sales Officer | Automotive Industry

10th April, 2024 Are you passionate about providing exceptional customer experiences? Are you a strong communicator who understands how to build relationships in both face to face environments and over the phone? We are currently seeking a dynamic individual to join a young and vibrant team in the automotive space. We are open to experience in Retail/Hospitality/Call Centre, however, at the end of the day, you will have a passion for connecting with individuals and providing a high level of service.What you'll be doing: Managing inbound inquiries and calls (around 10 per day) Closing and actioning support tickets. Manage incoming sales calls and utilise product knowledge to support business growth.  Gather customer feedback and recommending adjustments to products and processes. Offering recommendations for product enhancements based on local trends, feedback, and market insights Assisting in the handling member inquiries, complaints, and conflicts Support the site manager in daily operations What you'll need to be successful:…

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